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Help Desk Associate Jobs in Hudson, WI (NOW HIRING)

StretchLab

Front Desk/Sales Associate

Woodbury, MN · On-site

$13.75 - $17.50/hr

... a Sales Associate in our brand-new Woodbury, Minnesota location. We are seeking high energy ... Must possess a passion for overall health and wellness + a desire to help others live their best ...

Calspan LLC

IT Support Specialist

Saint Paul, MN · On-site

$25 - $29/hr

Maintain help desk log for all activities. * Instruct users in equipment, application and operating ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

Calspan LLC

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

Maintain help desk log for all activities. * Instruct users in equipment, application and operating ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

Calspan LLC

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

Maintain help desk log for all activities. * Instruct users in equipment, application and operating ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Hudson, WI

Help Desk Associate information

See Hudson, WI salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Hudson, WI is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.86 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What cities near Hudson, WI are hiring for Help Desk Associate jobs?

Cities near Hudson, WI with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Hudson, WI as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,161 per year, or $22.2 per hour.

Front Desk Agent | Night Auditor

Homewood Suites by Hilton

Minneapolis, MN • On-site

$14.75 - $18.75/hr

Other

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 767 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

Front Desk Agent/Part Time Night Auditor

Homewood Suites by Hilton Bloomington–Mall of America is seeking a dependable, guest-focused Front Desk Agent/Part Time Night Auditor to join our team. This position is responsible for creating a welcoming experience for guests while ensuring accurate overnight financial reporting and smooth hotel operations.

What You'll Do
  • Welcome guests and provide friendly, professional service
  • Complete check-ins, check-outs, reservations, and payment processing
  • Respond to guest questions, requests, and concerns
  • Perform nightly audit procedures and balance daily transactions
  • Prepare and distribute financial and operational reports
  • Monitor hotel activity and assist with guest safety and security
  • Communicate important information to hotel leadership and incoming shifts
  • Maintain a clean, organized, and professional front desk area
What We're Looking For
  • Previous hotel front desk or night audit experience preferred
  • Strong customer service, communication, and problem-solving skills
  • Comfortable working independently and handling financial transactions
  • Dependable, detail-oriented, and able to remain calm under pressure
  • Basic computer skills; Hilton systems experience is a plus
  • Availability to work overnight shifts, weekends, and holidays
What We Offer
  • Competitive pay
  • Hotel travel discounts
  • Paid time off for eligible associates
  • Benefits for eligible full-time associates
  • A supportive team environment with opportunities for growth

Join our team and help make every guest feel at home.

What Hilton employees say

Pay

Benefits

Hours and flexibility

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