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Help Desk Associate Jobs in Hudson, WI (NOW HIRING)

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

Front Desk and Sales Associate

Eagan, MN · On-site

$13.50 - $17/hr

Every family who calls or walks in leaves feeling heard, helped, and excited to enroll. Enrollment ... As a Front Desk and Sales Associate, you're often the very first voice a family hears - and the ...

Service Desk Support Analyst

Saint Paul, MN · On-site

$20.75 - $28.25/hr

... roles o An Associates degree substitutes for 2 years of experience o A Bachelor's degree ... You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex ...

Handle all front desk related takes, info calls, checking members in, signing up new members ... Help maintain the neatness/cleanliness of the club Shift Expectations (4 8 hour shifts ) * 1 hour ...

Handle all front desk related takes, info calls, checking members in, signing up new members ... Help maintain the neatness/cleanliness of the club Shift Expectations (4 8 hour shifts ) * 1 hour ...

Front Desk/Sales Associate

Saint Paul, MN · On-site

$13.25 - $17/hr

Sales Associate StretchLab, the industry leader in offering one-on-one stretching, is seeking ... Must possess a passion for overall health and wellness + a desire to help others live their best ...

Showing results 21-40

Help Desk Associate information

See Hudson, WI salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Hudson, WI is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.86 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What cities near Hudson, WI are hiring for Help Desk Associate jobs?

Cities near Hudson, WI with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Hudson, WI as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,161 per year, or $22.2 per hour.

Guest Services Associate (On-Call)

People Serving People

Minneapolis, MN • On-site

$25/hr

Other

Retirement

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

On-Call Guest Services Associate

People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is the place for you.

We are looking for a customer-service-focused individual for our On-Call Guest Services Associate role. The primary function of this position is to guarantee unsurpassed customer service to People Serving People's guests by performing and providing quality control for all Front Desk activities, and ensuring the effectiveness of a 24/7/365 operation at the heart of People Serving People's emergency shelter. We are looking for a sharp, resourceful, and adaptable thinker who embraces feedback and brings a collaborative mindset to the team.

Responsibilities for Guest Services Associate:

  • Contribute to warm and friendly environment by greeting and providing great hospitality to guests
  • Process guest intake, voucher renewals, and audit report paperwork
  • Respond to guests' request for information and necessities
  • Answers telephone and relays messages for guests
  • Understand and follow all front desk policies and procedures in order to provide excellent guest service
  • Performs stocking and cleaning responsibilities as needed for shift

Pay and Benefits for Guest Services Associate:

  • $25.00 hourly
  • On-Call
  • 401(k) with employer contribution at 6 months.
  • Reduced cost parking or metro pass.
  • Financial wellness benefit.
  • The chance to make a real difference in the community.

Requirements:

  • 1 year of front desk associate experience
  • 2 years of college experience preferred
  • Strong computer skills and Microsoft Office experience
  • Strong experience working as a part of a team
  • Experience working with people from diverse cultural and socio-economic backgrounds
  • Experience working with families or individuals experiencing homelessness preferred
  • Knowledge of Hennepin County shelter system preferred