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Help Desk Associate Jobs in Hudson, WI (NOW HIRING)

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

Front Desk and Sales Associate

Eagan, MN · On-site

$13.50 - $17/hr

Every family who calls or walks in leaves feeling heard, helped, and excited to enroll. Enrollment ... As a Front Desk and Sales Associate, you're often the very first voice a family hears - and the ...

Front Desk Opener

White Bear Lake, MN · On-site

$14.25 - $18.50/hr

... desk related takes, info calls, checking members in, signing up new members, taking potential ... Help maintain the neatness/cleanliness of the club Shift Expectations (4 8 hour shifts) 1 hour ...

... all associates • Perform product scanning and processing of customer order in an accurate ... Each team member brings unique perspectives that help us better serve our community. UNFI is an ...

Service Desk Support Analyst

Saint Paul, MN · On-site

$20.75 - $28.25/hr

An Associates degree substitutes for 2 years of experience * A Bachelor's degree substitutes for 4 years of experience Desired Skills * Knowledge of computer hardware, software, and mobile device ...

Showing results 21-40

Help Desk Associate information

See Hudson, WI salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for help desk associate in Hudson, WI is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.86 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What cities near Hudson, WI are hiring for Help Desk Associate jobs? Cities near Hudson, WI with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in Hudson, WI as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,161 per year, or $22.2 per hour.

$13 - $14/hr

Part-time

Re-posted 25 days ago


Job description

Description
Front desk staff play a key role in creating a fun, energetic and family environment at the Super Rink. Front desk staff are a constant support for the guests whether working as a Front Desk Cashier, Answering Phone Calls, Birthday Party Support, Ice Monitor, Skate Rental, or simply answering questions and assisting guests as needed.
Responsibilities include (but are not limited to):
  • Skate Rental, Front Desk, Ice Monitor
  • General customer service - interacting with customers, answering phones, program registrations
  • Maintain cleanliness of the facility
  • Ensuring the safety and satisfaction of our guests using excellent customer service skills

Requirements
  • Must be 16 or older with a worker's permit
  • Must have reliable transportation to and from work
  • Must be working towards or possess a high school diploma or equivalent
  • Must have weekend and week night availability
  • Must have excellent communication, problem solving, and organizational skills
  • Must be able to grasp concepts quickly and be able to work well under pressure
  • Knowledge of figure skating and hockey is helpful but not necessary