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Help Desk Associate Jobs in High Point, NC (NOW HIRING)

Gold's Gym

Front Desk Sales Associate

Jamestown, NC · On-site

$12 - $14/hr

Front Desk Sales Associate Overview The Front Desk Associate will greet and direct members, guests ... to help us redefine strength. We'll challenge your skills, talents and abilities and reward your ...

HCTec

Service Desk Analyst I

Winston Salem, NC · On-site

$19 - $25.75/hr

The Service Desk Analyst I is primarily responsible for supporting customers in the form of ... Associate or bachelor's degree is highly preferred. Certifications & Licenses: Current valid State ...

HCTec

Service Desk Analyst I

Winston Salem, NC

$19 - $25.75/hr

The Service Desk Analyst I is primarily responsible for supporting customers in the form of ... Associate or bachelor's degree is highly preferred. Certifications & Licenses: Current valid State ...

HCTec

Service Desk Analyst I

Winston Salem, NC · On-site

$19 - $25.75/hr

The Service Desk Analyst I is primarily responsible for supporting customers in the form of ... Associate or bachelor's degree is highly preferred. Certifications & Licenses: • Current valid ...

Hospitality Ventures

Front Desk Supervisor

Winston Salem, NC · On-site

$15.75 - $20.25/hr

You'll assist in training and guiding front desk staff, handle guest concerns, and help manage ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

Marriott Winston

Front Desk Supervisor

Winston Salem, NC · On-site

$15.75 - $20.25/hr

You'll assist in training and guiding front desk staff, handle guest concerns, and help manage ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

McKibbon Hospitality

Hotel Front Desk Agent

Winston Salem, NC · On-site

$13.25 - $16.50/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in ... Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace ...

Marriott Winston

Front Desk Agent

Winston Salem, NC

$13.25 - $16.50/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... As one associate said in an anonymous survey, "This is the best management company I've ever worked ...

Hospitality Ventures

Front Desk Agent

Winston Salem, NC

$13.25 - $16.50/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in High Point, NC

Help Desk Associate information

See High Point, NC salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for help desk associate in High Point, NC is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in High Point, NC? The most popular types of Help Desk jobs in High Point, NC are:
What job categories do people searching Help Desk Associate jobs in High Point, NC look for? The top searched job categories for Help Desk Associate jobs in High Point, NC are:
What cities near High Point, NC are hiring for Help Desk Associate jobs? Cities near High Point, NC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in High Point, NC as of June 2026, with employment types broken down into 3% As Needed, 56% Full Time, 20% Part Time, 3% Temporary, 15% Contract, and 3% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,921 per year, or $19.7 per hour.

Early Morning Front Desk Sales Associate

Gold's Gym of the Carolinas and Florida

Greensboro, NC • On-site

$11.50 - $14.50/hr

Other

Retirement

Re-posted 26 days ago

Job description

Benefits:

401(k)

Employee discounts

Position: Front Desk Sales Associate

Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.

Responsibilities •Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. •Provides security and control to the front door and retail area of the facility. •Personally, checks each member into the gym using the proper check-in procedures. •Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. •Register all guests into the gym using proper registration procedures. •Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner. •Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. •Addresses caller’s requests and/or takes appropriate messages noting caller’s name. •Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants. •Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. •Responds immediately to member requests, inquiries and concerns. •Maintain neat appearance and wear proper uniform attire with nametag while on duty. •Distributes keys, towels and other materials as needed. •Processes retail and concession sales. •Attends all staff meetings as directed. •Responsible for gym walk-thru as designated in walk-thru log. •Follow proper opening and closing procedures as instructed in the FDA training manual. •Logs all maintenance concerns that are reported. •Follows and reports any safety concerns. •Notifies management of gym incidents that requires incident reports. •Works when scheduled and adheres to company attendance policies. •Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.

Qualifications •High school diploma or equivalent required. •Excellent customer service skills are required. •Ability to communicate effectively with both staff and members. •Ability to communicate effectively verbally, non-verbally and in writing is required •Understanding of basic accounting principles is required. •Understanding of basic cash processing procedures is required. •Functional computer skills are required. •Ability to multi-task. •Must be able to work a flexible work schedule to include holidays and weekends. •Must be able to lift 25lbs repeatedly and stand for extended periods of time •Uphold Gold’s Gym Vision, Mission, Values and code of conduct

Gold’s Gym is growing and looking for new team members to help us redefine strength. We’ll challenge your skills, talents and abilities and reward your every success.

Unlock Amazing Perks with Us!

Exclusive Free Gold’s Gym Membership: Enjoy unlimited access to all our locations! Get fit and stay active, on us!

20% Employee Discount: Save big on clothing and products with our generous discount—because you deserve the best at the best price.

401K Benefits: Plan for your future with our robust 401K benefits, giving you peace of mind and financial security.

Earning Potential: Boost your income with exciting opportunities for commissions and bonuses—because your hard work deserves rewarding.

Join us and experience these fantastic benefits while advancing your career!

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