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Entry Level Help Desk Jobs in High Point, NC (NOW HIRING)

We Are Passionate - Positive energy with a real desire to help others. * We Are Ambitious - Always ... Growth Opportunities over 90% of our management team started as an entry level team member!

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

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Entry Level Help Desk information

See High Point, NC salary details

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How much do entry level help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level help desk in High Point, NC is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in High Point, NC?

The most popular types of Help Desk jobs in High Point, NC are:

What cities near High Point, NC are hiring for Entry Level Help Desk jobs?

Cities near High Point, NC with the most Entry Level Help Desk job openings:

Infographic showing various Entry Level Help Desk job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,962 per year, or $20.7 per hour.

Entry-Level Construction Materials Engineering Technician

S&ME, Inc.

Greensboro, NC โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Entry-Level Construction Materials Engineering Technician
Requisition Number: 2026-1580-11
Do you like the idea of starting your day outdoors instead of at a desk? Do you take pride in hands-on work that makes a real impact on the success of a construction project? If so, a career as a Construction Materials Engineering Technician out of our Greensboro, North Carolina office might be exactly what you're looking for.
As an Entry-Level Construction Materials Engineering Technician, you will receive the training and hands-on experience of how to test particular construction materials such as soil, concrete, asphalt, aggregate and more to ensure the project is built right. You'll be in the field helping ensure that the materials used to build everything from restaurants to stadiums meet the right standards for quality and safety.
Your Day-to Day:
  • Start with Concrete: Begin with concrete testing and sampling, then move on to other materials like soils, asphalt, and masonry.
  • Train as You Go: Receive on-the-job training and certification support through the American Concrete Institute (ACI) and the International Code Council (ICC).
  • Work Outdoors Year-Round: Enjoy working outside in various weather conditions, with changing environments and different crews on different sites.
  • Testing and Reporting: Conduct and document tests on construction materials with precision. Ensure all laboratory and field equipment is well-maintained and properly calibrated. Collaborate with colleagues and work independently to ensure test results are logical, complete, and ready for review.
  • Inspections and Compliance: Perform inspections of construction materials according to the International Building Code (IBC) and serve as a Special Inspection agent per certifications and IBC requirements. Review project plans, record observations and test results, and use Metafieldยฎ to organize data.

What You Bring:
  • A High School diploma/GED
  • Eagerness to gain experience in construction testing/inspections of soil, concrete, masonry, and/or asphalt materials
  • A valid driver's license and reliable transportation
  • A certification from any of the following is a plus:
    • American Concrete Institute (ACI): Field Testing Grade I, Strength Testing Technician, Laboratory Technician
  • A strong ability to communicate effectively in English (speaking, reading, and writing)
  • A basic understanding of math concepts related to weight, volume, pressure, and units of measurement
  • A valid United States driver's license or an International Driving Permit (IDP) for driving in the US, with an acceptable driving record
  • Ability to safely operate a company-assigned vehicle, including trucks and SUVs
  • Willingness to complete a background check, driving record check and drug screen upon offer of employment

Working Conditions and Physical Demands:
Perform the physical demands of the position with the use of company-provided Personal Protective Equipment, such as:
  • Working the majority of the time outdoors in varying weather conditions
  • Ability to operate a company-assigned vehicle safely (Truck or SUV)
  • Walking over rough, uneven terrain and standing for potentially up to 12 hours a day
  • Routinely lifting and carrying 40-50lbs (field/laboratory samples and equipment)
  • Maneuvering field equipment safely, such as a loaded wheelbarrow, on uneven ground around active construction sites
  • Working outside normal business hours, including some weekends

We Are S&ME:
At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of 1,000+ employee-owners across 10+ states works together to create meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future.
Here's what you can look forward to:
  • Medical, Dental & Vision Plans with HSA and FSA options
  • Wellness Program - $50 off per month on your 2027 premiums!
  • Pet Insurance
  • Term Life & Long-Term Care Coverage - available Spring 2026
  • 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution
  • 401(k) Retirement Plan
  • Paid Holidays and Paid Time Off (PTO) - with rollover options
  • Paid Maternity & Paternity Leave
  • Mentorship & Career Development Programs
  • Credential Incentive Program - get rewarded for advancing your skills
  • Tuition Reimbursement
  • Employee Recognition Program
  • Company Vehicle & Fuel Card - for project-based roles
  • $2,000 Employee Referral Bonuses - and more!

If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team!
This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.