Entry Level Help Desk Jobs in High Point, NC (NOW HIRING)

Job Purpose: BETA Fueling Systems is seeking a Work Instruction Developer to create clear, accurate, and easy-to-follow work instructions that support manufacturing, assembly, inspection, testing, and service operations. This role focuses on translating engineering intent and shop-floor practices into written and visual instructions that improve quality, safety, and consistency across production. Work hours are Monday - Thursday 6:00am - 3:30pm and Friday 6:00am - 10:00am.
This position works closely with both Engineering and Production teams, acting as a bridge between design intent and shop-floor execution.
Duties and Responsibilities:

• Develop, update, and maintain clear, step-by-step work instructions for assembly, inspection, testing, and installation activities
• Create, manage, and maintain work instructions and job traveler documentation using Azumuta, a cloud-based manufacturing documentation platform
• Take and manage photos of equipment, assemblies, wiring, tools, and processes to support visual work instructions
• Interpret engineering drawings, schematics, specifications, and change information to create accurate instructions
• Demonstrate a working understanding of basic electrical wiring concepts, including wire identification, routing, connectors, and reading wiring diagrams
• Work directly with Engineering to understand design intent, changes, and technical requirements
• Work directly with Production and Quality teams to validate instructions and ensure usability on the shop floor
• Capture, organize, and maintain project documentation including photos and reference materials
• Create instructions for integrating BETA equipment into customer vehicles and systems
• Create and coordinate equipment and process labels as required
• Gather feedback, revisions, and approvals from engineering, quality, and production stakeholders
• Support production by answering questions related to work instructions, travelers, and documented processes
• Assist with assembly and quality inspection documentation during the build process

Requirements
Qualifications:

• GED or high school diploma
• Proven ability to write clear, concise work instruction or technical documentation
• Experience using digital or cloud-based documentation
• Experience supporting manufacturing, assembly, or production environments
• Working knowledge of basic mechanical and electrical concepts
• Ability to understand and follow wiring diagrams and electrical schematics
• Strong written communication skills in English
• Ability to effectively communicate with both engineering and production personnel
• Ability to take clear, effective photos for technical documentation
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities with minimal supervision
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Familiar with industrial safety environment and use of common protective or safety equipment such as safety shoes, safety glasses, gloves, hearing protection, and hard hats (BETA will provide or reimburse)
• Physical Requirements - using hands to handle, control or feel objects and tools, ability to read written instructions, lift and/or move materials up to 30 pounds independently, ability to climb a ladder, and to work in a loud manufacturing environment without temperature control

The Ideal Candidate:

• Has 2 years' of experience in technical writing.
• Works well as part of a cross-functional team.
• Is comfortable spending time both on the shop floor and at a desk.
• Focuses on clarity, accuracy, and usability.
• Is willing to learn new products, systems, and manufacturing methods.
• Communicates clearly with engineers, technicians, and operators.

Working Conditions
This position is located in Reidsville, NC and does not have direct reports.
BETA offers paid time off, 9 paid holidays, medical, dental, vision, life, and short-term and long-term disability insurance. We offer a 401(k) plan and flexible spending accounts to help manage your medical expenses. We offer a supportive team environment. Pre-employment drug screen and background check required.
BETA Fueling Systems, LLC. is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.