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Help Desk Associate Jobs in Fall River, MA (NOW HIRING)

Davin Tech Group

Be Seen First

Associate IT Specialist

Plymouth, MA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous help desk, internship, homelab, or technical project experience. * Exposure to Microsoft 365, Google Workspace, Box, Dropbox, Monday, Slack, Teams, Zoom, VOIP, and other industry-specific ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor's degree, or equivalent combination of education, certifications, and experience Technical Skills

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor's degree, or equivalent combination of education, certifications, and experience Technical Skills

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor's degree, or equivalent combination of education, certifications, and experience Technical Skills

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor's degree, or equivalent combination of education, certifications, and experience Technical Skills

Morley

Meeting and Event Coordinator (Remote)

Carolina, RI · Remote

$20.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... nurse help desk * Patient advocacy with free 24/7 support for benefit questions and claims ... Associate wellness program with rewards for annual checkups * Programs to quit tobacco use and ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Fall River, MA

Help Desk Associate information

See Fall River, MA salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help desk associate in Fall River, MA is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.13 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Fall River, MA?

The most popular types of Help Desk jobs in Fall River, MA are:

What are popular job titles related to Help Desk Associate jobs in Fall River, MA?

For Help Desk Associate jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Fall River, MA look for?

The top searched job categories for Help Desk Associate jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Help Desk Associate jobs?

Cities near Fall River, MA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,820 per year, or $21.5 per hour.

Front Desk / Sales Associate - Club Pilates Colony Place Plymouth

SKULPT FITNESS LABS LLC

Plymouth, MA • On-site

$17 - $20/hr

Part-time

Posted 17 days ago

Job description

Company Overview:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.  Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.  We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life, and best of all, we believe that you can start anytime.

Position Summary:   
As a Front Desk / Sales Associate, you'll be the face of Club Pilates, welcoming potential clients, bringing in new members, and driving sales of memberships, private training, teacher training, and retail merchandise.  You'll engage with new and existing members, helping them define and achieve their fitness goals.  Along with bringing in new prospects/members, the Sales Associate also focuses on retaining current members by providing stellar customer service.  The Sales Associate will work with the General Manager and other Sales Associates to maintain the upkeep and appearance of the studio, check-in members and ensure upkeep of inventory levels for retail merchandise.  A fitness background is preferred but not required; candidates with a strong sales background are ideal.
Responsibilities:
  • Greet & check-in all members & potential members in the studio
  • Engage with prospects during Intro classes from booking of the class through post attendance
  • Build studio revenue by promoting retail, membership sales & services
  • Execute sales process of lead generation, follow up, & close via email, text, phone & in-person interactions
  • Conduct tours of the studio while establishing relationship & targeting prospective member’s needs 
  • Emphasize & enforce objectives of the studio as a fitness & wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota
  • Maintain a clean & orderly work environment including studio room
  • Be a motivating & inspiring force to promote our motto: Do Pilates. Do Life
  • Build strong connections & good relationships with studio staff, instructors & members
  • Schedule & participate in networking/community events & studio promotions as needed
  • Maintain confidentiality with members personal information
  • Use the club management software system (e.g., Club Ready)
  • Assumes responsibility for developing selling skills
  • Other duties as assigned
Requirements:
  • Excellent sales, communication & customer service skills required
  • Must communicate professionally & effectively with clients & colleagues
  • Goal-oriented with proven ability to achieve sales in memberships, retail, private training & teacher training
  • Must be able to work under pressure & meet deadlines
  • Hearing sufficient to understand conversations, both in-person & on the telephone
  • Must be fluent in English
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Energetic, positive & motivational
  • Trustworthy, professional, punctual, reliable & dedicated
  • Ability to recognize areas for improvement & make changes using good judgement
  • Ability to work harmoniously with co-workers & clients
  • Must have proficient computer skills & ability to learn club management software systems (e.g. Club Ready)
  • Desire to help members achieve their goals, & a passion or interest in fitness & Pilates
  • Retail/service sales or fitness sales experience preferred
  • Valid drivers’ license, proof of insurance & access to reliable transportation