Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Quick apply
Help Desk Specialist
Westford, MA · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Portsmouth, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Portsmouth, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Stratham, NH · On-site
$14.75 - $19/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Stratham, NH · On-site
$14.75 - $19/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Stratham, NH · On-site
$14.75 - $19/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Stratham, NH · On-site
$14.75 - $19/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Portsmouth, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Portsmouth, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Seabrook, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Seabrook, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Seabrook, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Seabrook, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Plaistow, NH · On-site
$14.50 - $18.75/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Portsmouth, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Portsmouth, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Seabrook, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Seabrook, NH · On-site
$14.25 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Help Desk Associate information
See Rowley, MA salary details
$15.47 - $17.30
12% of jobs
$18.90 is the 25th percentile. Wages below this are outliers.
$17.30 - $19.13
15% of jobs
The median wage is $20.92 / hr.
$19.13 - $20.96
24% of jobs
$20.96 - $22.79
13% of jobs
$22.79 - $24.61
9% of jobs
$24.95 is the 75th percentile. Wages above this are outliers.
$24.61 - $26.44
16% of jobs
$26.44 - $28.27
5% of jobs
$28.27 - $30.10
2% of jobs
$30.10 - $31.93
3% of jobs
$31.93 - $33.76
0% of jobs
$33.76 - $35.59
1% of jobs
$15
$23
$35
How much do help desk associate jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for help desk associate in Rowley, MA is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.77 per hour, depending on experience, location, and employer.
What does a help desk associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the most commonly searched types of Help Desk jobs in Rowley, MA?
The most popular types of Help Desk jobs in Rowley, MA are:
What cities near Rowley, MA are hiring for Help Desk Associate jobs?
Cities near Rowley, MA with the most Help Desk Associate job openings:
Help Desk Specialist
Westford, MA • On-site
DCS Corporation •
Guided Missile and Space Vehicle Manufacturing • 1 - 5K employees1,001 - 5,000 employees
Full-time
Posted 7 days ago
Job description
The Help Desk Specialist will be responsible for providing I.T. support to local and remote employees.
Essential Job Functions:
The ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a passion for learning new technologies.
Install, configure, and maintain corporate laptops, printers, phones, and other equipment as needed.
Troubleshoot problems with hardware, software, networking, and other related technologies.
Document, track, and monitor problems to ensure timely resolution.
Required Skills:
Due to the sensitivity of customer related requirements, U.S. citizenship is required.
A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of experience is required.
Thorough knowledge of Windows operating systems and Microsoft Office.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Attention to detail and the ability to accurately document technical issues.
Work well under pressure, demonstrate the ability to multi-task, and be able to meet deadlines.
Pass the CompTIA Network+ within ninety days of hire if not already obtained.
Desired Skills:
CompTIA Network+ Certification
Customer service experience.
Employment Type: Full Time
About DCS
Sourced by ZipRecruiter
DCS Corp is a renowned name in the technology industry, headquartered in Alexandria, VA, US. Found in the late 1970s, DCS Corp provides a broad spectrum of advanced technology, engineering, and analytic solutions for national security clients. The firm specializes in delivering sophisticated systems and technology for land, air, and maritime platforms. They are known for being deeply committed to their mission of enhancing national security.
Industry
Guided missile and space vehicle manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Alexandria, VA, US
Year founded
1977