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Help Desk Associate Jobs in Chicago, IL (NOW HIRING)

Helping integrate members into the club (completing profile, taking photos, distributing barcodes) * Assisting other departments when necessary * Attending all required meetings * Maintaining an ...

Trading Desk & Client Support • Serve as a primary escalation point for complex inbound client ... Volunteer opportunities to help you give back to your communities Some of our associates' favorite ...

Front Desk Associate

Vernon Hills, IL · On-site

$13.75 - $17.50/hr

... Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and ...

We never accept less than 110% to help each other deliver the Equinox experience and enable our ... We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox ...

New

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Showing results 41-60

Help Desk Associate information

See Chicago, IL salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for help desk associate in Chicago, IL is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the most commonly searched types of Help Desk jobs in Chicago, IL?

The most popular types of Help Desk jobs in Chicago, IL are:

What are popular job titles related to Help Desk Associate jobs in Chicago, IL?

For Help Desk Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Chicago, IL look for?

The top searched job categories for Help Desk Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Help Desk Associate jobs?

Cities near Chicago, IL with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $45,994 per year, or $22.1 per hour.

Front Desk Associate

The Edge Fitness Clubs

Naperville, IL • On-site

$55K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


The Edge Fitness Clubs rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 63 rated gym and leisure clubs


Job description

Earn up to $55,000 annually with hourly pay + commission, plus clear opportunities for career growth for those ready to level up. 

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. At the Edge, we are TEAM FIRST.  We are committed to making your onboarding experience best in class to support you and your career with respectful and transparent accountability standards.

What You’ll Do:

  • Welcome and nurture the member experience with friendliness at the core of every member interaction.
  • Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
  • Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
  • Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
  • Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

What The Edge Fitness Clubs employees say

Pay

Hours and flexibility

Workplace

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