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Help Desk Associate Jobs in Hawaii (NOW HIRING)

Marriott Vacations Worldwide

Front Desk Agent

Lahaina, HI · On-site

$30.60/hr

Company branded attire for outdoor associates * Celebratory Luncheons * Discounted theme park ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

Marriott Vacations Worldwide

$34.18/hr

Company branded attire for outdoor associates * Complimentary work shoes * Quarterly team luncheon ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

Marriott Vacations Worldwide

Front Desk Agent

Koloa, HI · On-site

$34.18/hr

Company branded attire for outdoor associates * Complimentary work shoes * Quarterly team luncheon ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

Marriott Vacations Worldwide

Front Desk Agent

Kihei, HI · On-site

$30.60/hr

Company branded attire for outdoor associates * Celebratory Luncheons * Discounted theme park ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

HV Global Group, Inc.

Front Desk Agent

Lahaina, HI · On-site

$34.18/hr

Company branded attire for outdoor associates * Community service opportunities * Sustainability ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

Marriott Vacations Worldwide

Front Desk Agent

Koloa, HI · On-site

$34.18/hr

Company branded attire for outdoor associates * Complimentary work shoes * Quarterly team luncheon ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

Hyatt Vacation Ownership

Front Desk Agent

Lahaina, HI · On-site

$34.18/hr

... attire for outdoor associates Community service opportunities Sustainability awards - LEED ... to help resolve guest issues. Identifies and explains room features to guests (e.g., use of room ...

HYATT Hotels

Front Desk Agent

Lahaina, HI · On-site

$34.18/hr

Company branded attire for outdoor associates * Community service opportunities * Sustainability ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

HYATT Hotels

Front Desk Agent

Lahaina, HI · On-site

$34.18/hr

... attire for outdoor associates Community service opportunities Sustainability awards - LEED ... to help resolve guest issues. Identifies and explains room features to guests (e.g., use of room ...

HYATT Hotels

Front Desk Agent

Lahaina, HI · On-site

$34.18/hr

Company branded attire for outdoor associates * Community service opportunities * Sustainability ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

HV Global Group, Inc.

Front Desk Agent

Lahaina, HI · On-site

$34.18/hr

Company branded attire for outdoor associates * Community service opportunities * Sustainability ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

24 Hour Fitness

Front Desk (Hourly+Commission)

Honolulu, HI · On-site

$13 - $16.50/hr

You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a ...

24 Hour Fitness

Front Desk (Hourly+Commission)

Honolulu, HI · On-site

$13 - $16.50/hr

You help keep our gym clean, well-maintained, and safe for members and guests. * Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a ...

Carrington

Mortgage Wire Desk, II Analyst

Honolulu, HI · On-site

$24 - $33.65/hr

Customized training programs to help you advance your career. * Employee referral bonuses so you'll ... Carrington Associates. For more information about Carrington Charitable Foundation, and the ...

Phenom People

Customer Service Part Time

Honolulu, HI · On-site

See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Hawaii

Help Desk Associate information

See Hawaii salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for help desk associate in Hawaii is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Hawaii? The most popular types of Help Desk jobs in Hawaii are:
What are popular job titles related to Help Desk Associate jobs in Hawaii? For Help Desk Associate jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Hawaii look for? The top searched job categories for Help Desk Associate jobs in Hawaii are:
What cities in Hawaii are hiring for Help Desk Associate jobs? Cities in Hawaii with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,387 per year, or $22.3 per hour.

Front Desk Agent

Marriott Vacations Worldwide

Lahaina, HI • On-site

$34.18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Marriott Vacations Worldwide rating

7.4

Company rating: 7.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

3rd of 21 rated holiday rentals

Job description

Hourly Rate: $34.18

Hourly Wage: $34.18

$1000 SIGN ON BONUS
This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $500 increments at 90 and 180 days, paid on the following paycheck.


Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

  • *Benefit Eligibility will vary by position

Site Specific Perks

  • AAA Four Diamond Resort

  • Free daily associate meal

  • Complimentary soft drinks,coffeeand tea

  • Celebratory Luncheons

  • Company branded attire for outdoor associates

  • Complimentary work shoes

  • Discounted bus pass

  • Discounts toonsite spa and food outlets

  • Community service opportunities

  • Sustainability awards - Audubon Green Lodging

As a Guest Services Agent, a typical day will include:

  • Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.

  • Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.

  • Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)

  • Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.

  • Answers telephone calls and routes calls to the proper department as applicable.

  • May be asked to assist with bellman and runner duties depending on facility or location.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Guest Services Agent at MVW:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

  • Specific job duties may differ by property, size of team, or facility.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

What Marriott Vacations Worldwide employees say

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