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Help Desk Associate Jobs in Hawaii (NOW HIRING)

Front Desk

Waipahu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our ... Call members regarding past-due accounts to help them maintain their active status. Professional ...

Front Desk

Hilo, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our ... Call members regarding past-due accounts to help them maintain their active status. Professional ...

Front Desk

Honolulu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our ... Call members regarding past-due accounts to help them maintain their active status. Professional ...

Front Desk

Mililani, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our ... Call members regarding past-due accounts to help them maintain their active status. Professional ...

$27.50/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... We are looking for a highly motivated individual to join our Front Desk team as a part-time or ...

More than that, we know our associates are the shining stars of what we do! We understand what it ... Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.

More than that, we know our associates are the shining stars of what we do! We understand what it ... Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.

Showing results 21-40

Help Desk Associate information

See Hawaii salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for help desk associate in Hawaii is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Hawaii? The most popular types of Help Desk jobs in Hawaii are:
What are popular job titles related to Help Desk Associate jobs in Hawaii? For Help Desk Associate jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Hawaii look for? The top searched job categories for Help Desk Associate jobs in Hawaii are:
What cities in Hawaii are hiring for Help Desk Associate jobs? Cities in Hawaii with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,387 per year, or $22.3 per hour.

Front Desk

UFC Gym

Waipahu, HI • On-site

$16/hr

Part-time

Medical, Dental, Vision

Re-posted 6 days ago


UFC Gym rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 63 rated gym and leisure clubs


Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources

We Empower the Fighting Spirit in You!
The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment, assisting with retail purchases, and ensuring everyone who walks through our doors feels the energy of the UFC GYM community.
What We Offer
  • Competitive Salary & Performance Bonuses
  • Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
  • Growth: Tuition assistance and opportunities for career advancement
  • Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA)

Key Responsibilities
Customer Service & Hospitality
  • First Impressions: Warmly greet members and guests as they enter and leave the club, maintaining a professional and high-energy atmosphere.
  • Communication: Answer incoming calls professionally, transferring them promptly to the correct department or individual.
  • Check-In & Registration: Verify memberships, enroll the members for classes, and check-in prospective members for the sales team.
  • Problem Solving: Address member questions directly or guide them to the appropriate lead for further assistance.

Sales & Administration
  • Retail Excellence: Sell supplements, apparel, and gear. Process transactions accurately using the point-of-sale (POS) system.
  • Club Upkeep: Keep the front desk and lobby area neat, clean, and organized.
  • Daily Operations: Perform opening and closing procedures and assist with inventory or product pricing as needed.
  • Member Support: Call members regarding past-due accounts to help them maintain their active status.

Professional Standards
  • Reliability: Adhere to shift schedules, including all meal and rest break periods.
  • Engagement: Stay focused on member needs, avoiding non-work-related activities like personal cell phone use or internet surfing while on duty.

Qualifications
  • Experience: Minimum 6 months of customer service experience in fitness, retail, hospitality, or food service.
  • Skills: Strong interpersonal skills, a friendly personality, and the ability to multitask with high attention to detail.
  • Technical: Basic computer skills and experience handling multiple phone lines.
  • Education: High School Diploma or GED required.
  • Certifications: Current CPR/AED certification is required for overnight staff.
  • Physical: Ability to stand for a full shift and occasionally lift or move up to 25 lbs.

Ready to be the face of the gym? Apply today! We respond to all applications
Compensation: $16.00 per hour
Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.
UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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