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Help Desk Associate Jobs in Delaware (NOW HIRING)

Phenom People

Customer Service Part Time

Dover, DE

See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...

Extra Space Storage

Assistant Store Manager

Townsend, DE · On-site

$17.50 - $18/hr

We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...

Extended Stay America

Housekeeper Part Time-101020

Newark, DE · On-site

$13.75 - $17.75/hr

Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.

Extended Stay America

Housekeeper Part Time-101020

Newark, DE · On-site

$13.75 - $17.75/hr

Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.

Extended Stay America

Housekeeper Part Time-101020

Newark, DE · On-site

$13.75 - $17.75/hr

Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ... The associate may be asked to travel to help additional locations within a reasonable geography.

Extra Space

Assistant Store Manager

Newark, DE

We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...

Extra Space

Assistant Store Manager

Townsend, DE

$17.50 - $18/hr

We look for employees who are reliable, good communicators, and have a passion for helping people ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...

Orangetheory Fitness

Sales Associate

Bear, DE · On-site

$11 - $13/hr

Working at our front desk which includes answering phones and talking to members among other tasks ... Selling memberships to help the studio thrive * Following up on prospective clients * Handling ...

Orangetheory Fitness

Sales Associate

Bear, DE · On-site

$11/hr

Working at our front desk which includes answering phones and talking to members among other tasks ... Selling memberships to help the studio thrive * Following up on prospective clients * Handling ...

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Help Desk Associate information

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$14

$21

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How much do help desk associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for help desk associate in Delaware is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Delaware? The most popular types of Help Desk jobs in Delaware are:
What are popular job titles related to Help Desk Associate jobs in Delaware? For Help Desk Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Delaware look for? The top searched job categories for Help Desk Associate jobs in Delaware are:
What cities in Delaware are hiring for Help Desk Associate jobs? Cities in Delaware with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Delaware as of May 2026, with employment types broken down into 2% As Needed, 27% Full Time, 68% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $44,686 per year, or $21.5 per hour.
Sales Associate, Part Time - Tanger Rehoboth Beach - Surfside, Rehoboth Beach, DE

Sales Associate, Part Time - Tanger Rehoboth Beach - Surfside, Rehoboth Beach, DE

Vineyard Vines

Rehoboth Beach, DE

$15.50 - $17.10/hr

Part-time

Posted 28 days ago

Vineyard Vines rating

6.5

Company rating: 6.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

39th of 102 rated fashion retailers

Job description

Who we are: 

In 1998, we were stuck behind desk jobs we didn’t like … and we were miserable. So we quit. We tossed out business suits for bathing suits, got our wisdom teeth pulled while we still had coverage and signed up for every credit card we could. On the same day, within ten minutes of each other, we walked out of our jobs, grabbed a drink and started chasing the American Dream. Twenty years in and some things have changed, but we’re the same at our core. We’re still having a ton of fun, hanging with Real Good People, and sharing the gift of the Vineyard with everyone we can.

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Part time Manager)


Overview:
Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.


Functions & Responsibilities:

- Generate Sales

- Responsible for meeting their goals/measures

- Develops and maintains relationships with top customers

- Supports in-store event sourcing and execution

Customer Experience

- Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”

- Leads the store in email capture and educating new associates on best practices

- Ensures the customer wish list is always current with customers being notified when product arrives

Crew Development

- Assists with training new associates

- Helps foster a welcoming, fun, encouraging and energetic crew and customer environment

- Helps in recruiting and referring top talent for the store’s teams

- Supports store and team-building activities with the management team

Operations

- Maintains efficient merchandise controls

- Maintains loss prevention awareness at all times

- Helps maintain a clean and tidy store environment

Merchandising

- Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives

- Contributes to weekly product feedback

Requirements

- Strong interpersonal communication and customer service skills

- Team focused, confident, and professional

- Creative, adaptable, entrepreneurial and driven by integrity

- Strong verbal and written skills

- Ability to perform effective selling techniques to achieve sale and repeat business

- Ability to work a flexible schedule including holidays, overnights, weekends

- A passion for making people happy

- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities

- Accuracy and attention to detail.

- Ability to effectively receive and communicate feedback

- Positive outlook

- Excited to get to know our product inside and out in order to offer style advice and help customers

- Outgoing, friendly & personable with a positive attitude

- Customer Service-oriented experience preferred but not necessary

- Passion for the vineyard vines brand

As an employee at a vineyard vines retail location, all team members must have the ability to:

- Stand and/or move around for extended periods of time

- Reach, carry, bend, and climb ladders occasionally 

- Lift up to 40 pounds, unless an accommodation is requested

Every day will feel this good because:

- We have a fun-spirited entrepreneurial culture filled with truly good people

- We offer a generous employee discount so you can rep our lifestyle on-and-off the boat

- Competitive pay

- Rewards & Recognition program

- Product Allowance

- Flexible shifts 

- Opportunity for promotions and advancements 

- Fun atmosphere with passionate coworkers

Salary Range: $15.50- $17.10 per hour

PT benefits not offered

What Vineyard Vines employees say

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