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Help Desk Associate Jobs in Delaware (NOW HIRING)

Berkley

Associate Support Analyst Intern

Wilmington, DE · On-site

$25/hr

Responsibilities As an Associate Support Analyst Intern with the Berkley Experience and Support Team, you will have an opportunity to gain first-hand experience, receive valuable on-the-job training ...

Stonebridge Companies

Front Desk

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Operate the front desk according to standard operating procedures and with exceptional guest ... Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate ...

Stonebridge Companies

Front Desk

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Operate the front desk according to standard operating procedures and with exceptional guest ... Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate ...

Beebe Healthcare

PC NETWORK TECH II

Lewes, DE · On-site

$41.29/hr

... Help Desk procedures. Assess users needs. Make recommendations to the Helpdesk/Desktop Lead on ... Associates Degree in related field Entry USD $26.64/Hr. Max USD $41.29/Hr.

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Operate the front desk according to standard operating procedures and with exceptional guest ... Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate ...

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Operate the front desk according to standard operating procedures and with exceptional guest ... Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate ...

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE

$13.75 - $17.50/hr

Operate the front desk according to standard operating procedures and with exceptional guest ... Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Milford, DE · On-site

$15.75 - $20.75/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Milford, DE · On-site

$15.75 - $20.75/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

SC Associates

Be Seen First

Front Desk Administrator

Middletown, DE · On-site

$18 - $25/hr

We are a public accounting firm in Middletown, DE that is looking for a permanent front desk ... We love to help small businesses navigate regulations and reporting by working in the trenches with ...

Vets2PM

Mechanical Desk Engineer DE (496911)

New Castle, DE · On-site

$76.40K - $89.66K/yr

We help our customers move the world. Position Overview: Siemens Mobility is seeking to fill a ... Associate's degree in a technical field or proven practical maintenance and operational experience.

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Help Desk Associate information

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$14

$21

$33

How much do help desk associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for help desk associate in Delaware is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Delaware? The most popular types of Help Desk jobs in Delaware are:
What are popular job titles related to Help Desk Associate jobs in Delaware? For Help Desk Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Delaware look for? The top searched job categories for Help Desk Associate jobs in Delaware are:
What cities in Delaware are hiring for Help Desk Associate jobs? Cities in Delaware with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Delaware as of May 2026, with employment types broken down into 2% As Needed, 27% Full Time, 68% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $44,686 per year, or $21.5 per hour.
Condominium Front Desk Staff

Condominium Front Desk Staff

Goodwill of Delaware and Delaware County

Wilmington, DE

$13.50 - $17.50/hr

Part-time

Posted 8 days ago

Job description

NOW HIRING
Front Desk Staff
Hamilton House Condominium – Wilmington, Delaware
Wilmington, DE • Part-Time • Evenings & Weekends • Assignment through Goodwill® Staffing Services
Do you take pride in making people feel welcome? Are you the kind of person who carries themselves with professionalism and warmth — someone residents and guests can count on to be a calm, helpful presence? Hamilton House, an established condominium community in Wilmington, is looking for a dependable and personable Front Desk Staff member to represent the building during evening and weekend hours. This is a great opportunity for someone who enjoys working with people and wants a consistent part-time schedule in a professional residential setting.
Your Schedule
  • Thursday: 4:00 PM – 8:00 PM
  • Friday: 4:00 PM – 8:00 PM
  • Saturday: 4:00 PM – 8:00 PM
  • Sunday: 1:30 PM – 5:00 PM
Approximately 13.5 hours per week — a consistent, predictable schedule every week.
What You’ll Do
  • Greet and welcome residents and guests in a courteous and professional manner as they enter and exit the building.
  • Monitor the front desk and building entrance, ensuring only authorized individuals access the property.
  • Answer incoming calls, take messages, and direct inquiries to the appropriate parties.
  • Maintain a visitor log and follow established security and sign-in procedures.
  • Respond to resident requests and questions, providing helpful and timely assistance.
  • Accept and log package deliveries and notify residents of received items.
  • Monitor lobby activity and report any safety concerns, maintenance issues, or unusual activity to management.
  • Maintain a clean, organized, and welcoming front desk and lobby area throughout each shift.
  • Perform other front desk and administrative duties as assigned.
What We’re Looking For
  • A warm, professional demeanor — you are the face of the building and take that responsibility seriously.
  • Strong communication and interpersonal skills; comfortable interacting with a diverse community of residents and guests.
  • Dependable and punctual — the ability to show up consistently for every scheduled shift is essential.
  • Prior experience in customer service, hospitality, front desk, or a similar people-facing role preferred.
  • Ability to remain calm, composed, and professional in all situations, including when handling complaints or concerns.
  • Basic comfort with phones, logging systems, and general front desk tools.
  • High school diploma or equivalent preferred.
Location
Hamilton House, Wilmington, DE
Days
Thurs, Fri, Sat, Sun
Hours
~13.5 hrs/week
Type
Part-Time, Evenings/Weekends
Why This Role Matters
The front desk is the heartbeat of any building — it’s where residents are greeted after a long day, where guests get their first impression, and where the community feels cared for. If you believe that showing up with professionalism and genuine warmth can make a real difference in someone’s day, this role was made for you.
Be the Welcoming Face of Hamilton House
This is a staffing assignment at Hamilton House Condominium in Wilmington, DE, placed through Goodwill Staffing Services. Interested applicants should apply directly with Goodwill Staffing Services to be considered for this position.