The ideal candidate will have a background in front desk or reception work with strong ... Greet and assist patients upon arrival, providing information on wait times and addressing ...
The ideal candidate will have a background in front desk or reception work with strong ... Greet and assist patients upon arrival, providing information on wait times and addressing ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Marshfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Nixa, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Conway, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Conway, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
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Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Help Desk Assistant information
See Springfield, MO salary details
$9.40 - $11.29
4% of jobs
$11.29 - $13.18
4% of jobs
$13.18 - $15.07
9% of jobs
$15.89 is the 25th percentile. Wages below this are outliers.
$15.07 - $16.95
17% of jobs
The median wage is $18.30 / hr.
$16.95 - $18.84
22% of jobs
$20.63 is the 75th percentile. Wages above this are outliers.
$18.84 - $20.73
20% of jobs
$20.73 - $22.62
15% of jobs
$22.62 - $24.51
3% of jobs
$24.51 - $26.40
6% of jobs
$26.40 - $28.28
0% of jobs
$28.28 - $30.17
0% of jobs
$9
$18
$30
How much do help desk assistant jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for help desk assistant in Springfield, MO is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.01 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a help desk assistant?
To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.
What is a help desk assistant?
A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.
What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?
Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.
What is the difference between Help Desk Assistant vs Technical Support Specialist?
| Aspect | Help Desk Assistant | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, IT support teams | IT departments, customer support, remote troubleshooting |
| Employer & Industry | Businesses, government agencies, educational institutions | Similar industries, often more technical roles |
| Common Search & Comparison | Assisting users with basic IT issues | Resolving more complex technical problems |
The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.
More about Help Desk Assistant jobs
What are the most commonly searched types of Help Desk jobs in Springfield, MO? The most popular types of Help Desk jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Help Desk Assistant jobs? Cities near Springfield, MO with the most Help Desk Assistant job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Job description
Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.
Experience in healthcare is strongly preferred.
Your Impact
Minimum Qualifications
Additional Success Factors
Our Investment in You
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
#ERF-HPO
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.
Experience in healthcare is strongly preferred.
Your Impact
- Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
- Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
- Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk
- Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
- Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
- Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
- Record Maintenance: Ensure accurate and complete electronic health records for all patients.
Minimum Qualifications
- High school diploma or equivalent combination of education and experience required.
- Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process
- Less than one year of customer service, administrative or related experience required.
- Experience in a receptionist position or experience with medical front office procedures preferred.
- Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Additional Success Factors
- Strong interpersonal, oral (including telephone) and written communication skills.
- Ability to key 30 words per minute with accuracy required.
- Ability to work with handicapped individuals.
- Understanding of Alpha filing system.
- Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
- Ability to use a computer, including Windows-based software and e-mail.
- Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
#ERF-HPO