Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Greenfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Greenfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Republic, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Republic, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Nixa, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Nixa, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Fair Grove, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Fair Grove, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Ozark, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Marshfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Marshfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Conway, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Conway, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Forsyth, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Forsyth, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Nixa, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Nixa, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Conway, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Conway, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Fair Grove, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Fair Grove, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Guest Relations
Springfield, MO · On-site
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods ... In this friendly, flexible team environment, you will play an important role in helping us to ...
Help Desk Assistant information
See Springfield, MO salary details
$9.40 - $11.29
4% of jobs
$11.29 - $13.18
4% of jobs
$13.18 - $15.07
9% of jobs
$15.89 is the 25th percentile. Wages below this are outliers.
$15.07 - $16.95
17% of jobs
The median wage is $18.30 / hr.
$16.95 - $18.84
22% of jobs
$20.63 is the 75th percentile. Wages above this are outliers.
$18.84 - $20.73
20% of jobs
$20.73 - $22.62
15% of jobs
$22.62 - $24.51
3% of jobs
$24.51 - $26.40
6% of jobs
$26.40 - $28.28
0% of jobs
$28.28 - $30.17
0% of jobs
$9
$18
$30
How much do help desk assistant jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for help desk assistant in Springfield, MO is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.01 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a help desk assistant?
To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.
What is a help desk assistant?
A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.
What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?
Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.
What is the difference between Help Desk Assistant vs Technical Support Specialist?
| Aspect | Help Desk Assistant | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, IT support teams | IT departments, customer support, remote troubleshooting |
| Employer & Industry | Businesses, government agencies, educational institutions | Similar industries, often more technical roles |
| Common Search & Comparison | Assisting users with basic IT issues | Resolving more complex technical problems |
The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.
More about Help Desk Assistant jobs
What are the most commonly searched types of Help Desk jobs in Springfield, MO?
The most popular types of Help Desk jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Help Desk Assistant jobs?
Cities near Springfield, MO with the most Help Desk Assistant job openings:
Full-time
Re-posted 12 days ago
Job description
Guest Relations Associate
Full Time - Entry Level
Reports Directly to:
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager
Pyramid Foods Team Objective
Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.
Daily Operations
Company Standards
Basic Functions and Physical Requirements
Must be able to lift 50 lb. boxes on occasion and/or exert 25-50 lbs. of force frequently and/or 10-20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparations of food items and/or removing products from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling, and the ability to work on floors that sometimes become slippery.
Full Time - Entry Level
Reports Directly to:
Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager
Pyramid Foods Team Objective
Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to handle are transactions at the customer service desk.
Daily Operations
- Maintaining exceptional customer service for all clientele
- Adhering to "Meet and Greet" policies
- Understanding all customer service functions such up cashiering, lottery, Western Union, Rug Doctor, video rental, in store charges, money orders, payroll check cashing, credit card machines, and hunting and fishing license sales
- Assisting other departments as needed or learning other departments as needed including stocking tobacco areas
- Evaluating that carry-outs offer and provide quick, efficient carry out service or parcel pick-up service to all customers.
- Watching the Front End to ensure that all Front-End associates are focusing on the customer.
Company Standards
- Developing knowledge of, and the ability to assist with, office and bookkeeping functions at store level.
- Maintaining knowledge and training on all customer service transactions.
- Complying with all company policies including following dress code and wearing name tag.
Basic Functions and Physical Requirements
Must be able to lift 50 lb. boxes on occasion and/or exert 25-50 lbs. of force frequently and/or 10-20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparations of food items and/or removing products from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling, and the ability to work on floors that sometimes become slippery.