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Help Desk Assistant Jobs in Nebraska (NOW HIRING)

Assistant Manager - Fuel

York, NE · On-site

$19.23 - $20.97/hr

The Fuel Desk Assistant General Manager assists the General Manager with operations and marketing ... Help achieve financial objectives through effective management of people, product, service and ...

Front Desk 3-11pm

Omaha, NE · On-site

$13.75 - $17.25/hr

EVEN Hotel Downtown Omaha is looking for an energetic, dependable, and guest-focused 2nd Shift Front Desk Agent who is also willing to assist with driving our hotel shuttle. If you enjoy helping ...

... and assist in making the Y member experience great. We are located on 901 W E St. Our ideal ... helping members connect with one another and to the YMCA, and conveying enthusiastic and accurate ...

... and assist in making the Y member experience great. We are located on 901 W E St. Our ideal ... helping members connect with one another and to the YMCA, and conveying enthusiastic and accurate ...

Front Desk 3-11pm

Omaha, NE · On-site

$13.75 - $17.25/hr

EVEN Hotel Downtown Omaha is looking for an energetic, dependable, and guest-focused 2nd Shift Front Desk Agent who is also willing to assist with driving our hotel shuttle. If you enjoy helping ...

Front Desk 3-11pm

Omaha, NE · On-site

$13.75 - $17.25/hr

EVEN Hotel Downtown Omaha is looking for an energetic, dependable, and guest-focused 2nd Shift Front Desk Agent who is also willing to assist with driving our hotel shuttle. If you enjoy helping ...

We are looking for someone who is upbeat, organized, and genuinely enjoys helping people. If you ... Answer phones and assist guests with information about the hotel and the York area* Resolve guest ...

We are looking for someone who is upbeat, organized, and genuinely enjoys helping people. If you ... and assist guests with information about the hotel and the York area • Resolve guest concerns ...

Front Desk Agent - Marriott

York, NE · On-site

$14 - $17.75/hr

We are looking for someone who is upbeat, organized, and genuinely enjoys helping people. If you ... and assist guests with information about the hotel and the York area • Resolve guest concerns ...

Front Desk Administrator

Omaha, NE · On-site

$15.50 - $20.50/hr

We are dedicated to helping our patients live more powerful lives through hormone replacement ... Encourage patient feedback and assist with reviews, referrals, and loyalty initiatives as directed.

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

... empathy * Assist guests with recommendations and information about local attractions, dining ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Front Desk Agent

Omaha, NE

$13.50 - $17.25/hr

... empathy * Assist guests with recommendations and information about local attractions, dining ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Front Desk Agent

Omaha, NE · On-site

$13.50 - $17.25/hr

... empathy * Assist guests with recommendations and information about local attractions, dining ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Front Desk Agent

Omaha, NE · On-site

$13.50 - $17.25/hr

... empathy * Assist guests with recommendations and information about local attractions, dining ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Front Desk Agent

Omaha, NE

$13.50 - $17.25/hr

... empathy * Assist guests with recommendations and information about local attractions, dining ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Showing results 21-40

Help Desk Assistant information

See Nebraska salary details

$9

$19

$31

How much do help desk assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for help desk assistant in Nebraska is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

More about Help Desk Assistant jobs
What are the most commonly searched types of Help Desk jobs in Nebraska? The most popular types of Help Desk jobs in Nebraska are:
What cities in Nebraska are hiring for Help Desk Assistant jobs? Cities in Nebraska with the most Help Desk Assistant job openings:
Infographic showing various Help Desk Assistant job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,338 per year, or $19.9 per hour.

$19.23 - $20.97/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


TravelCenters Of America rating

5.0

Company rating: 5.0 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

586th of 732 rated retailers


Job description

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Job Summary

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Fuel Desk Assistant General Manager assists the General Manager with operations and marketing functions of the Fuel Building. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came!

In this role, you can expect to:

  • Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Fuel department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
  • Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
  • Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
  • Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
  • Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
  • Assumes duties of any hourly associate position as necessary

What we’d like to see:

  • A leader who sets the example when working alongside team members
  • The ability to lead, motivate, train and develop people to unleash the talent within each team member
  • High School Diploma (or GED) required. Associate’s or bachelor’s degree preferred
  • Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or related industry
  • Exhibit good verbal and written communication skills
  • Ability to work flexible hours including nights, weekends and some holidays
  • Proficient in Microsoft Office; Operational understanding of POS software

With us, you’ll enjoy:

  • Competitive wages and annual bonus opportunity
  • Medical, dental, vision and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food and fuel
  • Opportunity for growth and advancement
  • Relocation Assistance (relocation not required)

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers

Pay Range

$19.23 - 20.97 per hour

 A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability mayrequest a reasonable accommodation related to our recruiting process. If youwould like to request an accommodation related to the recruitment process,please email us at appada@ta-petro.com. In your email, please include yourfirst and last name, phone number, the position and location for which you areapplying, and details pertaining to the accommodation request.

Typical Physical Demands

In this role, the team member is regularly required to talk and hear.  Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Disclaimer

This job description may not list all duties for this position.   The incumbent in the position may be asked to perform other duties.  TA Operating LLC reserves the right to revise the job description at any time.   This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.


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