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Heap Intake Jobs (NOW HIRING)

Worcester Community Action

Intake Specialist

Worcester, MA · On-site

$17.75 - $23.75/hr

HEAP Intake Specialist Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, Worcester Community Action Council (WCAC) creates ...

Pace

Intake Specialist

Los Angeles, CA · On-site

$19.25 - $25.50/hr

The Intake Specialist will provide frontline services to clients seeking assistance through the Home Energy Assistance Program (HEAP) under a contract with the State of California Community ...

Pace

Receptionist for Nonprofit

Los Angeles, CA · On-site

$20 - $22/hr

Screen and schedule client appointments for HEAP intake, weatherization assessments, and other program services in accordance with program capacity and staff availability. * Maintain a detailed and ...

Tailscale

Customer Reliability Engineer

$104K - $132K/yr

Own high-severity, post-sales technical escalations from intake through resolution or engineering ... pprof CPU/heap profiles, and understand network interface semantics. * Comfortable with ...

City Of Lakewood

INTERVENTION SPECIALIST

Lakewood, OH · On-site

$26.65 - $29.58/hr

Conducts nonclinical intake assessments; assists the Social Work Clinical Manager in developing and ... HEAP/PIPP, TANF, SSI/SSDI, WIC, and Veterans benefits. Helps residents complete applications ...

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Heap Intake information

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How much do heap intake jobs pay per year?

As of Aug 19, 2026, the average yearly pay for heap intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a heap intake?

Heap Intake jobs typically involve the initial processing and management of materials, data, or products entering a facility or system called a 'heap.' In industries like mining, a heap intake worker would oversee the receipt and distribution of raw materials onto heaps for processing. In other contexts, such as data management, heap intake may refer to the process of collecting and organizing incoming information for further analysis. This role often requires attention to detail, organizational skills, and the ability to operate relevant machinery or software.

What are the key skills and qualifications needed to thrive as a heap intake specialist?

To thrive as a HEAP Intake Specialist, you need a solid understanding of eligibility guidelines for public assistance programs, strong organizational skills, and often a high school diploma or equivalent. Familiarity with case management software, government databases, and proficiency in Microsoft Office are typically required. Excellent interpersonal skills, attention to detail, and the ability to handle sensitive information with discretion help you stand out in this role. These skills ensure accurate processing of applications, compliance with regulations, and effective support for clients seeking assistance.

What are some common challenges faced by heap intake specialists, and how can they be managed effectively?

Heap Intake specialists often encounter challenges such as managing high volumes of client applications, ensuring accurate data entry, and navigating complex eligibility guidelines. Staying organized and using robust case management tools can help manage workload efficiently. Communicating clearly with applicants and collaborating closely with team members are essential for resolving discrepancies and meeting deadlines. Continuous training on program updates also helps maintain accuracy and compliance.

What is the difference between Heap Intake vs Data Analyst?

AspectHeap IntakeData Analyst
Required CredentialsHigh school diploma or equivalent; training in data collection toolsBachelor's degree in statistics, data science, or related field
Work EnvironmentData collection sites, fieldwork, or office settingsOffice-based, often in teams or departments
Industry UsageUsed primarily in data collection and initial intake processesUsed for analyzing data, generating reports, and insights
Common Search/ComparisonHeap Intake vs Data Analyst

The main difference between Heap Intake and Data Analyst roles lies in their focus and responsibilities. Heap Intake involves collecting and managing raw data, often requiring basic technical skills and fieldwork. In contrast, Data Analysts analyze and interpret data to provide insights, typically requiring advanced analytical skills and a background in statistics. Both roles are essential in data-driven organizations but serve different stages of the data lifecycle.

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Cities with the most Heap Intake job openings:

What states have the most Heap Intake jobs?

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Heap Intake jobs near you
Infographic showing various Heap Intake job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Intake Specialist

Worcester Community Action

Worcester, MA • On-site

$17.75 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

HEAP Intake Specialist

Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, Worcester Community Action Council (WCAC) creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways. WCAC serves 45 towns in Central and South-Central Massachusetts with offices located in Worcester, Southbridge, Webster, and East Brookfield. We are a team of 135 employees and an annual budget of approximately $30 million. We are committed to a workplace culture with a shared passion for our vision that promotes teamwork, respect, and the opportunity to make a difference.

WCAC provides on-the-job training and professional development opportunities. As well as an excellent benefit package with no waiting period to enroll in health, dental, vision, life/LTD, and 403(b) retirement plan. Generous paid holiday calendar, vacation, personal and sick time. In addition to fair and transparent pay practices, we offer an additional pay differential to bilingual employees.

Position Summary

The Home Energy Assistance Program (HEAP) is a free resource available to help eligible households pay a portion of winter heating bills regardless of how they heat their home. WCAC's HEAP program serves households throughout Worcester County. WCAC seeks to hire and train a full time Intake Specialist responsible to gather applicant information to process the completion and accuracy of the HEAP applications.

Qualifications

Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WCAC we are dedicated to building a diverse, equitable, and inclusive workplace so if you are excited about this position, but don't meet all of the qualifications, we encourage you to apply anyways.

  • High School Diploma or GED/HISET equivalent required; an associate degree preferred.
  • Ability to handle incoming and outgoing calls for the agency and to greet clients and visitors.
  • Strong communication skills and experience dealing with customers in person preferred.
  • Strong organization skills, attention to detail is required.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required. Demonstrated ability to learn and adapt to new software, databases, and technology.
  • Embraces and promotes diversity, equity, and inclusion initiatives.
  • Must be able to remain in a stationary position for extended periods; occasionally move about the office to access files, equipment, or other workspaces; and occasionally lift or carry items up to 50 lbs.
  • Must be able to operate standard office technology including a computer, telephone, multifunction printer, and other devices and software systems required to perform job duties.
  • Ability to speak Spanish or other languages, a plus.
Other Requirements
  • May be asked to work extended hours during the peak of the fuel season.

Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental ability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law.

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