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Heap Intake Jobs in Ohio (NOW HIRING)

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Heap Intake information

What is a heap intake?

Heap Intake jobs typically involve the initial processing and management of materials, data, or products entering a facility or system called a 'heap.' In industries like mining, a heap intake worker would oversee the receipt and distribution of raw materials onto heaps for processing. In other contexts, such as data management, heap intake may refer to the process of collecting and organizing incoming information for further analysis. This role often requires attention to detail, organizational skills, and the ability to operate relevant machinery or software.

What are the key skills and qualifications needed to thrive as a heap intake specialist?

To thrive as a HEAP Intake Specialist, you need a solid understanding of eligibility guidelines for public assistance programs, strong organizational skills, and often a high school diploma or equivalent. Familiarity with case management software, government databases, and proficiency in Microsoft Office are typically required. Excellent interpersonal skills, attention to detail, and the ability to handle sensitive information with discretion help you stand out in this role. These skills ensure accurate processing of applications, compliance with regulations, and effective support for clients seeking assistance.

What are some common challenges faced by heap intake specialists, and how can they be managed effectively?

Heap Intake specialists often encounter challenges such as managing high volumes of client applications, ensuring accurate data entry, and navigating complex eligibility guidelines. Staying organized and using robust case management tools can help manage workload efficiently. Communicating clearly with applicants and collaborating closely with team members are essential for resolving discrepancies and meeting deadlines. Continuous training on program updates also helps maintain accuracy and compliance.

What is the difference between Heap Intake vs Data Analyst?

AspectHeap IntakeData Analyst
Required CredentialsHigh school diploma or equivalent; training in data collection toolsBachelor's degree in statistics, data science, or related field
Work EnvironmentData collection sites, fieldwork, or office settingsOffice-based, often in teams or departments
Industry UsageUsed primarily in data collection and initial intake processesUsed for analyzing data, generating reports, and insights
Common Search/ComparisonHeap Intake vs Data Analyst

The main difference between Heap Intake and Data Analyst roles lies in their focus and responsibilities. Heap Intake involves collecting and managing raw data, often requiring basic technical skills and fieldwork. In contrast, Data Analysts analyze and interpret data to provide insights, typically requiring advanced analytical skills and a background in statistics. Both roles are essential in data-driven organizations but serve different stages of the data lifecycle.

What are popular job titles related to Heap Intake jobs in Ohio?

For Heap Intake jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Heap Intake jobs in Ohio look for?

The top searched job categories for Heap Intake jobs in Ohio are:

What cities in Ohio are hiring for Heap Intake jobs?

Cities in Ohio with the most Heap Intake job openings:

Heap Intake jobs near you
Infographic showing various Heap Intake job openings in Ohio as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

HEAP Intake Technician

Cincinnati, OH • On-site

Cincinnati Hamilton County Community Action Agency
See more jobs at Cincinnati Hamilton County Community Action Agencyexternal

Other

Posted 4 days ago

Job description

About CAA
At the Cincinnati-Hamilton County Community Action Agency (CAA), we envision an equitable community where everyone has the tools and resources to be self-sufficient. Our mission is clear: through advocacy, high-quality programs, and strong community partnerships, our dedicated team is breaking down barriers to equity and opportunity while building self-sufficiency across generations. Our values guide us in everything we do: we serve with passion, collaborate as a team, have compassion for others, use our talents to do transformational work, and strive to continuously improve.
Position Summary
The HEAP Intake Technician at CHCCAA plays a crucial role in advancing our mission to expand opportunities and build self-sufficiency for our community members. This position is responsible for assisting clients with the completion and efficient and timely processing of applications for the Home Energy Assistance. The ideal candidate will use their skills to embody our values and contribute to our vision of a thriving, self-sufficient community.
Essential Job Functions
Client Intake
  • Assist clients with completion of applications for the Home Energy Assistance Program.
  • Compute client income for eligibility determination, using State criteria.
  • Verify client utility bill status via communication with the local utility company.
  • Assist clients with making payment arrangements for outstanding utility bill balances.
  • Approve initial payment to utility company on the client's behalf; communicate approval of bill payment to utility in a timely manner to prevent a disconnection order.
Records Management
  • Prepare daily C-HCCAA transmittal sheet that includes all applications processed.
  • Input accurate and compliant applicant and payment information into OCEAN system.
  • Ensure that client folders contain all required documentation for transmittal to C-HCCAA HEAP main office.
  • Communicate other CAA programs to clients.
Client Service
  • Provide quality client service that includes efficient, accurate, and courteous communication; maintain strict confidentiality regarding client information.
  • May travel to outreach sites and/or participate in weekend or evening events to administer program services to clients residing in the area.
Performs other duties as they may be assigned.
The above statements are intended to describe the general nature and level of the work being performed by staff assigned to this job classification. This is not an exhaustive list of all duties and responsibilities. Additionally, CAA management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Required Education, Skills and Experience:
  • A High School diploma or GED; Associate degree and experience in Human Services is preferred
  • Minimum of one (1) year customer service experience, including experience working with community members and families in crisis
  • Minimum of one (1) year alpha and numeric data entry experience, and familiarity with Microsoft Office
  • Experience working with diverse populations, including low to moderate-income families
  • Knowledge of Home and Energy resources within Cincinnati and Hamilton County is preferred
Other Requirements:
  • A valid driver's license and valid automobile insurance must be maintained.
  • Must have reliable Wi-Fi access to support remote work as needed.
  • Must be willing to occasionally travel to local, in-state and out of state events, training and meetings, which may occur on weekends and/or evenings.
WORKING CONDITIONS:
  • Work Location - 1740 Langdon Farm Road, Cincinnati, Ohio*
  • Work Hours - 8:00 a.m. to 5:00 p.m. Monday through Friday*
  • Onsite work is in a typical office environment
  • This position is eligible for remote work up to two days per week, defined by department schedules, assuming all eligibility and performance criteria are met and maintained. Hybrid work is not guaranteed and may be withdrawn or changed at management discretion.
* May occasionally be required to work in different locations or evenings and weekends to support delivery of program services.
Physical Requirements:
Must be able to:
  • Use hands to manipulate, handle feel, and control items or equipment
  • Talk and hear
  • See and be able to read, write, and interpret written documents
  • Lift and move objects weighing up to 15 pounds

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