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Healthcare Advocate Jobs (NOW HIRING)

Baba is seeking an experienced and compassionate Healthcare Advocate with Care Advocacy Experience to join our fast-growing care navigation and support team. If you're passionate about helping ...

Description • Research and identify available healthcare options for members using the care navigation platform • Coordinate services such as imaging (MRI, CT, ultrasound), physical therapy ...

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As a Healthcare Advocate at Sailor Health, you'll be a trusted partner for patients and families - offering empathetic guidance, tackling complex care challenges, and ensuring our patients feel ...

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Healthcare Advocate information

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How much do healthcare advocate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for healthcare advocate in the United States is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

How does a healthcare advocate typically collaborate with medical teams and patients to ensure optimal care?

Healthcare Advocates serve as vital liaisons between patients, their families, and medical professionals. They work closely with doctors, nurses, and social workers to communicate patient needs, clarify treatment plans, and address concerns or barriers to care. Advocates often attend appointments with patients, help interpret medical information, and ensure all parties are informed and aligned. This collaborative approach not only empowers patients but also supports healthcare teams in delivering more personalized and coordinated care.

What is the difference between Healthcare Advocate vs Patient Navigator?

AspectHealthcare AdvocatePatient Navigator
CredentialsOften requires knowledge of healthcare systems, certifications varySimilar credentials, often with healthcare or social work background
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community health centers, clinics
Employer & IndustryHealthcare providers, insurance companies, advocacy groupsHospitals, community organizations, healthcare facilities
Search & Comparison IntentPeople seeking help understanding healthcare rights, insurance, or navigating systemsPatients needing assistance with appointments, resources, and care coordination

While both roles support patients within the healthcare system, Healthcare Advocates focus on representing patient rights and navigating insurance or legal issues, whereas Patient Navigators primarily assist patients in accessing care, scheduling, and understanding treatment options. Both roles require healthcare knowledge and work in similar environments, but their primary focus differs slightly.

What is a healthcare advocate?

Healthcare advocates are professionals who assist patients in navigating the healthcare system. They help individuals understand their medical conditions, treatment options, and insurance coverage. Healthcare advocates can also coordinate care, communicate with healthcare providers, and ensure that patients’ rights and preferences are respected. Their primary goal is to empower patients to make informed decisions and receive the best possible care.

What are the key skills and qualifications needed to thrive as a healthcare advocate, and why are they important?

To thrive as a Healthcare Advocate, you need a strong understanding of healthcare systems, patient rights, and case management, often supported by a degree in health services or a related field. Familiarity with electronic health records (EHRs), insurance claims processing, and advocacy platforms is typically required. Exceptional communication, empathy, and problem-solving skills help advocates effectively support patients and navigate complex healthcare situations. These competencies are essential for ensuring patients receive appropriate care and support while navigating medical, financial, and administrative challenges.
More about Healthcare Advocate jobs
What cities are hiring for Healthcare Advocate jobs? Cities with the most Healthcare Advocate job openings:
What states have the most Healthcare Advocate jobs? States with the most job openings for Healthcare Advocate jobs include:
Infographic showing various Healthcare Advocate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 15% Part Time, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,868 per year, or $20.6 per hour.

Healthcare Advocate

Baba

New York, NY • Remote

Part-time

Re-posted 10 days ago


Job description

Baba is seeking an experienced and compassionate Healthcare Advocate with Care Advocacy Experience to join our fast-growing care navigation and support team. If you're passionate about helping seniors, caregivers, and their families navigate the complexities of healthcare and aging, Baba is the place to make an impact with purpose.

About Baba

Navigating health and aging is hard. Baba makes it easier by pairing each patient with a real human advocate team that supports them between visits.

Baba already helps seniors and caregivers manage appointments, billing questions, and complex healthcare decisions. You’ll plug into that existing infrastructure—so you can focus on supporting patients, not chasing no-shows or doing endless admin.

Baba is backed by top tier investors and supports thousands of families across assisted living, nursing homes, and at-home settings. www.callbaba.com

About the Role

As a Healthcare Advocate at Baba, you will play a vital part in enhancing the healthcare experience for our clients. Using your care advocacy skills and experience, you’ll offer guidance and support to patients and their families—helping them access care, clarify provider instructions, connect with community resources, and reduce barriers to a healthier, more independent life.

This is a remote, 1099 (contractor) role. You may choose part-time or full-time engagement.

NOTE: Minimum 20 hours of availability per week (Monday-Sunday), including at least 75% during standard business hours (Monday–Friday, 9:00 AM–5:00 PM).

What You’ll Do
  • Develop trusting relationships with patients, grounded in listening, respect, and clarity.

  • Assess the whole person — medical, social, and environmental factors — to pinpoint barriers and needs.

  • Create individualized care plans that integrate medical, social, and behavioral supports.

  • Support patients across a range of needs, including:

  • Connecting to local services (transportation, meal delivery, home care, social supports)

  • Analyzing medical bills and helping with claim appeals or explanations

  • Identifying medication cost savings, co-pay assistance, or formulary options

  • Linking to social support networks (caregivers, community programs, peer groups)

  • Organizing and maintaining medical records, care histories, and provider communication

  • Coaching and supporting patients on best practices for managing conditions and navigating care

  • Document interactions, observations, and patient progress in Baba’s systems with clarity and timeliness.

  • Collaborate with clinical, product, and operations teams to optimize workflows, escalate complex issues, and refine the patient experience.

  • Provide feedback on platform features, tools, and processes to improve Baba’s care copilot capabilities.

What You Bring
  • Bachelor's degree in Nursing, Social Work, Public Health, Health Administration, or a related healthcare field.

  • Active RN, LSW/LMSW/LCSW, CCM/ACM, CHW, LPN/LVN, or other relevant clinical or care management credential preferred.

  • 2+ years of experience in care navigation, patient advocacy, care management, case management, home health, discharge planning, utilization management, or clinical social work, preferably supporting older adults or Medicare populations.

  • Solid knowledge of Medicare rules, eligibility, benefit structures, claims, and appeals.

  • Deep understanding of Social Determinants of Health (SDOH) and experience working with diverse and underserved populations.

  • Empathy, patience, and strong communication skills— you can explain complex things simply.

  • Comfort working with digital tools, EMRs / care-management software, and adapting to new tech.

  • Commitment to continuous improvement— you’ll raise issues, suggest solutions, and help refine Baba’s model.

  • Organized, proactive, and able to juggle multiple priorities without losing quality.