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Health Insurance Customer Service Representative Jobs in Florida

Webb Insurance Group

Be Seen First

Personal Lines Insurance CSR

Tampa, FL · On-site

$56K - $68K/yr

Position Overview: We're seeking a personable, detail-oriented insurance professional to join our team as a Personal Lines Insurance Advisor / Customer Service Representative. In this role, you will ...

Webb Insurance Group

Be Seen First

Personal Lines Insurance CSR

Tampa, FL · On-site

$56K - $68K/yr

Position Overview: We're seeking a personable, detail-oriented insurance professional to join our team as a Personal Lines Insurance Advisor / Customer Service Representative. In this role, you will ...

Webb Insurance Group

Be Seen First

Personal Lines Insurance CSR

Hudson, FL · On-site

$52K - $68K/yr

Position Overview: We're seeking a personable, detail-oriented insurance professional to join our team as a Personal Lines Insurance Advisor / Customer Service Representative. In this role, you will ...

Webb Insurance Group

Be Seen First

Personal Lines Insurance CSR

Hudson, FL · On-site

$52K - $68K/yr

Position Overview: We're seeking a personable, detail-oriented insurance professional to join our team as a Personal Lines Insurance Advisor / Customer Service Representative. In this role, you will ...

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All JobsHealth Insurance Customer Service Representative JobsHealth Insurance Customer Service Representative Jobs in Florida

Health Insurance Customer Service Representative information

See Florida salary details

$19.4K

$36.2K

$54.6K

How much do health insurance customer service representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for health insurance customer service representative in Florida is $36,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $41,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by health insurance customer service representatives and how can I prepare for them?

Health Insurance Customer Service Representatives often encounter complex policy questions, emotionally charged situations, and time-sensitive requests from members. Being able to navigate insurance terminology, remain patient under pressure, and resolve issues efficiently is crucial. To prepare, familiarize yourself with common health insurance terms, practice active listening, and develop strong problem-solving skills. Many teams provide comprehensive training and ongoing support to help you succeed in these challenging but rewarding interactions.

What does a health insurance customer service representative do?

A Health Insurance Customer Service Representative assists customers with questions and concerns related to their health insurance policies. Their responsibilities often include explaining coverage details, helping customers file claims, resolving billing issues, and providing information about benefits and enrollment. They are also trained to handle sensitive personal information and ensure that customer inquiries are addressed promptly and accurately. These representatives act as a bridge between the insurance company and the policyholders, ensuring a smooth customer experience.

What are the key skills and qualifications needed to thrive as a health insurance customer service representative, and why are they important?

To thrive as a Health Insurance Customer Service Representative, you need a strong understanding of health insurance policies, benefits, and claims processes, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and insurance databases is commonly required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills that help build rapport and resolve customer issues efficiently. These skills ensure accurate information delivery, customer satisfaction, and effective handling of complex insurance inquiries.
What are popular job titles related to Health Insurance Customer Service Representative jobs in Florida? For Health Insurance Customer Service Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Health Insurance Customer Service Representative jobs in Florida look for? The top searched job categories for Health Insurance Customer Service Representative jobs in Florida are:
Health Insurance Customer Service Representative jobs near you
Infographic showing various Health Insurance Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,176 per year, or $17.4 per hour.

Licensed Insurance Customer Service Representative--North Port and Sarasota Locations!

Amg Insurance & Financial Services, Inc.

Sarasota, FL • On-site

$17 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join the AMG Insurance & Financial Services, Inc. family, where we've proudly served the Sarasota and North Port community for two decades. As a local agency deeply rooted in the area, we prioritize educating and advising our clients, ensuring they receive the personalized service they deserve. Our culture revolves around teamwork, fun, and support, with regular team-building activities and a commitment to work-life balance. We're dedicated to fostering a positive environment where every team member can thrive and succeed.

We're seeking enthusiastic individuals to join our team as an Insurance Customer Service Representative. This full-time position offers a competitive base salary ranging from $17 to $30 per hour, depending on experience. As a key member of our team, you'll provide exceptional customer service to our clients, assisting them with their insurance needs and ensuring their satisfaction.

Join our team at AMG Insurance & Financial Services, Inc. and embark on a rewarding career in insurance customer service. Apply today and take the first step toward becoming part of our supportive and inclusive work environment.


Benefits

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Evenings Off

Bonus Opportunities

Warm Leads Provided

Licensing Assistance

Work-Life Balance

Weekends Off

Holidays Off

Paid Holidays

401k Plan

Professional Development

Advancement Opportunities

Continuing Education Opportunities

Ongoing Training Seminars

Performance Bonuses

Professional Work Environment

Team Building Activities

Equipment Provided

Paid Sick Leave

Supplemental Insurance

Personal Workspace

Monday - Friday (8:30am - 5pm) Work Schedule

Paid Time Off (PTO)


Responsibilities
  • Provide comprehensive insurance education and guidance.
  • Retaining clients by servicing their needs, cross selling other lines, etc.
  • Maintain accurate and up-to-date client records.
  • Prepare and issue insurance documents promptly and accurately.
  • Ensure policy changes are processed accurately and in compliance with regulations.
  • Provide clients with payment options and assistance as needed.
  • Conducts timely follow-up communication with clients to address inquiries and concerns.

Requirements
  • Preferred candidate would already have their license or licensing assistance is available
  • Strong analytical and problem-solving skills.
  • Capable of handling multiple tasks simultaneously.
  • Proactive and motivated individual who takes initiative without constant supervision.
  • Works effectively with colleagues to achieve team goals and objectives.
  • Clear and effective communication skills, both written and verbal.
  • Meticulous attention to detail in all tasks and responsibilities.