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Health Insurance Customer Service Representative Jobs in Florida

NAPAA

Insurance Customer Service Representative

Miami, FL · On-site

$14 - $18/hr

The Personal Lines CSR at Del Campo Insurance Group is responsible for maintaining solid customer ... Health Benefits (Medical) * 401k with up to 3% Employer Match * Access to Training * Weekends Off

PRIME PLUMBING INC

Customer Service Rep

Umatilla, FL · On-site

$15 - $18/hr

Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance Customer Service Rep (CSR) Salary From $15-$18/hr Job Type Full-time A Local Plumbing ...

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Showing results 21-40

All JobsHealth Insurance Customer Service Representative JobsHealth Insurance Customer Service Representative Jobs in Florida

Health Insurance Customer Service Representative information

See Florida salary details

$19.4K

$36.2K

$54.6K

How much do health insurance customer service representative jobs pay per year?

As of Aug 10, 2026, the average yearly pay for health insurance customer service representative in Florida is $36,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $41,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by health insurance customer service representatives and how can I prepare for them?

Health Insurance Customer Service Representatives often encounter complex policy questions, emotionally charged situations, and time-sensitive requests from members. Being able to navigate insurance terminology, remain patient under pressure, and resolve issues efficiently is crucial. To prepare, familiarize yourself with common health insurance terms, practice active listening, and develop strong problem-solving skills. Many teams provide comprehensive training and ongoing support to help you succeed in these challenging but rewarding interactions.

What does a health insurance customer service representative do?

A Health Insurance Customer Service Representative assists customers with questions and concerns related to their health insurance policies. Their responsibilities often include explaining coverage details, helping customers file claims, resolving billing issues, and providing information about benefits and enrollment. They are also trained to handle sensitive personal information and ensure that customer inquiries are addressed promptly and accurately. These representatives act as a bridge between the insurance company and the policyholders, ensuring a smooth customer experience.

What are the key skills and qualifications needed to thrive as a health insurance customer service representative, and why are they important?

To thrive as a Health Insurance Customer Service Representative, you need a strong understanding of health insurance policies, benefits, and claims processes, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and insurance databases is commonly required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills that help build rapport and resolve customer issues efficiently. These skills ensure accurate information delivery, customer satisfaction, and effective handling of complex insurance inquiries.
What are popular job titles related to Health Insurance Customer Service Representative jobs in Florida? For Health Insurance Customer Service Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Health Insurance Customer Service Representative jobs in Florida look for? The top searched job categories for Health Insurance Customer Service Representative jobs in Florida are:
Health Insurance Customer Service Representative jobs near you
Infographic showing various Health Insurance Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,176 per year, or $17.4 per hour.

Insurance Customer Service Representative

SPACE COAST INSURANCE

Melbourne, FL

$37K - $51K/yr

Full-time

Re-posted 6 days ago

Job description

 We have an entry level position and are willing to train in order to prepare you for a career in the insurance industry. You will learn from the ground up and we will help you obtain your insurance license. We are a growing company with opportunity for advancement. We request that you have basic customer service skills that would prepare you for an office environment.