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Email Customer Service Jobs in Florida (NOW HIRING)

This role serves as the primary point of contact for customers via phone, email, and chat while ... Provide exceptional customer service by responding to customer inquiries in a professional and ...

Customer Service

Orlando, FL · On-site

$15 - $20.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Customer Service

Estero, FL · On-site

$22 - $26/hr

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...

Customer Service

Estero, FL · On-site

$22 - $26/hr

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...

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Email Customer Service information

See Florida salary details

$7

$14

$20

How much do email customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for email customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Florida? The most popular types of Email Customer Service jobs in Florida are:
What cities in Florida are hiring for Email Customer Service jobs? Cities in Florida with the most Email Customer Service job openings:
Infographic showing various Email Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative

Full Circle Home Inspectors, Inc.

Tavares, FL • On-site

$30K - $40K/yr

Other

Re-posted 26 days ago


Job description

Do you enjoy helping people, building relationships, and being the knowledgeable, dependable voice someone can rely on? Are you comfortable answering phones, speaking with clients, and keeping things organized in a fast-paced environment? If so, you may be a great fit for our Customer Service Representative position at Full Circle Home Inspectors. In this role, you’ll be the first point of contact for clients—guiding them through the real estate inspection process, answering questions, scheduling services, and ensuring they feel informed and taken care of every step of the way. You will help coordinate inspections, communicate with clients and agents, and provide a professional, friendly experience that reflects our commitment to treating every client like family. If you take pride in your communication, enjoy staying organized, and want to be part of a supportive, team-oriented company, we encourage you to apply. Responsibilities: • Administrative duties in terms of entering orders, emailing reports to clients and agents, & crm data entry. • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints. • Answer incoming calls on product and service questions, general customer inquiries, and email customer quotes for services. • Create records of customer interactions and follow up to ensure all questions have been answered. • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed. • Keep track of customer accounts and make updates with new account information as necessary. Qualifications: • High school diploma, G.E.D., or equivalent. • Must possess exemplary interpersonal skills, communication skills, and active listening skills. • Previous work in a customer-facing position. Compensation: $30,000 - $40,000 yearly

• Administrative duties in terms of entering orders, emailing reports to clients and agents, & crm data entry. • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints. • Answer incoming calls on product and service questions, general customer inquiries, and email customer quotes for services. • Create records of customer interactions and follow up to ensure all questions have been answered. • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed. • Keep track of customer accounts and make updates with new account information as necessary.

Compensation:
$30,000-$40,000 per year