ZipRecruiter

Log In

1

Head Customer Service Representative Jobs (NOW HIRING)

Baskin Robbins

CSR Associate

Ferdinand, IN · On-site

$14.50 - $19.75/hr

It is expected that the Customer Service Representative will demonstrate a high degree of ... Use arms above head/shoulder level. * Stand for periods up to eight hours. * Perform maintenance ...

MMC Group

Customer Service Representative | CSR

Austin, TX · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Medicaid Provider Support Location : Austin, TX Onsite Position , Local Candidates Only Schedule Availability Required : Candidates must be available to work ...

MMC Group

Customer Service Representative | CSR

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative (CSR) - Medicaid Provider Support Location : Austin, TX Onsite Position , Local Candidates Only Schedule Availability Required : Candidates must be available to work ...

MMC Group

Customer Service Representative | CSR

Austin, TX

$16 - $21.75/hr

Customer Service Representative (CSR) - Medicaid Provider Support Location : Austin, TX Onsite Position , Local Candidates Only Schedule Availability Required : Candidates must be available to work ...

next page

Showing results 1-20

People also search for

All JobsHead Customer Service Representative Jobs

Head Customer Service Representative information

See salary details

$9

$18

$26

How much do head customer service representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for head customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Representative vs Customer Service Supervisor?

AspectHead Customer Service RepresentativeCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages key accountsSupervises daily team operations, handles escalations, trains staff
Required CredentialsCustomer service experience, leadership skills, sometimes a degree in business or related fieldCustomer service experience, leadership skills, often a related degree
Work EnvironmentStrategic planning, high-level meetings, cross-department collaborationTeam management, direct customer interactions, shift supervision

The Head Customer Service Representative focuses on strategic leadership and managing key accounts, while the Customer Service Supervisor handles daily team supervision and customer interactions. Both roles require customer service experience and leadership skills, but the Head role is more strategic and less involved in direct customer contact.

What cities are hiring for Head Customer Service Representative jobs? Cities with the most Head Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Head Customer Service Representative jobs? States with the most job openings for Head Customer Service Representative jobs include:
Head Customer Service Representative jobs near you
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Auburn, AL

$13.50 - $18.25/hr

Other

Posted 24 days ago

Job description

Customer Service Representative

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  • Provide excellent customer service skills in all interactions
  • Ensure all cash handling policies are followed explicitly
  • Restock all store items as directed by Store Manager or customer needs
  • Plus sell to every customer, regardless of what they purchase
  • Perform all duties related to serving our customers
  • Provide training assistance to new CSR's
  • Provide prompt, courteous customer service and resolve customer issues on shift
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's
  • Provide feedback for the fast food service area of the store
  • Complete reports assigned by the Store Manager
  • Accept applications to be considered for employment
  • Follow company procedures when working with vendors including checking in order and verifying quantities
  • Adhere to all company policies and procedures
  • Prepare and finalize shift close-out reports
  • Inspect store facilities/equipment for safety, cleanliness and proper working order
  • Complete all price changes and promotional price changes
  • Document and report a safety incident or injury
  • Document and report a maintenance request
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed

Requirements

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred
  • Outstanding customer service skills
  • Have reliable transportation and can arrive at the store on time
  • Has a positive attitude and promotes the company and is a team player
  • Must have basic computer skills
  • Must be well organized and manages time well
  • Possess good people interaction skills
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times

Apply