For over 30 years, CVR's team of professionals has provided technical assistance and program management to affordable housing programs across the country. Our staff works diligently to meet the needs of our clients and to continuously grow and preserve affordable housing for our nationโs most vulnerable populations.ย CVR prides itself on providing extensive training, mentoring, and succession planning to its employees. CVR has made a significant impact on the community by assisting families in securing affordable housing.
The CVR team is composed of CPAs, MBAs, attorneys, architects, engineers, urban planners, and housing professionals. We continue to expand, adding to our team across the nation. CVR has offices in Atlanta, Chicago, Milwaukee, New York, San Francisco and Tampa, to name a few.
Now Hiring: HCV Program Supervisor
Location: Remote
Schedule: Full-Time | Remote| MondayโFriday, 8 AMโ5 PM CST
Status: Exempt
Are you a dynamic leader who thrives in a mission-driven environment? Do you have a passion for public service, sharp organizational skills, and a deep understanding of the Housing Choice Voucher (HCV) Program? If so, CVR Associates wants to meet you.
CVR Associates is looking for an HCV Program Supervisor to lead a team of Housing Specialists and support staff. In this role, you'll combine people management with program oversightโensuring exceptional customer service, compliance with HUD regulations, and smooth day-to-day operations. Itโs a leadership role with real impact.
What Youโll Do
โข Supervise and support HCV program staff, assigning caseloads and ensuring timely, accurate work
โข Coach team members and provide hands-on training, especially in onboarding and policy updates
โข Monitor performance and productivity using reporting tools and quality control reviews
โข Troubleshoot complex cases, support escalations, and serve as a go-to resource for your team
โข Oversee key functions like annual/interim recertification's, moves, HAP contracts, and lease enforcement
โข Analyze reports, spot trends, and prepare regular updates for leadership
โข Assist in implementing new policies and ensuring theyโre understood across the team
โข Maintain compliance with all relevant regulations and uphold the highest standards of service
What Weโre Looking For
โข A bachelorโs degree in business, public administration, social work, or a related field
โข 3+ years of supervisory or management experience (HCV or affordable housing preferred)
โข A working knowledge of HUDโs HCV Program, including HQS and rent calculation
โข Comfort balancing a high-volume workload while keeping your team focused and supported
โข Confidence communicating with clients, landlords, property owners, and internal partners
โข Excellent organizational and time management skillsโyou know how to plan and pivot
โข Strong analytical skills and attention to detail, especially when reviewing casework
โข Proficiency in Microsoft Office and a knack for learning housing or case management systems
Bonus Points If You Have
โข HCV Occupancy and Rent Calculation Certification (or can obtain within 6 months)
โข Experience working with housing software like YARDI or Rent Cafรฉ
โข Familiarity with performance metrics, quality control audits, and compliance tracking
โข A track record of fostering collaboration, inclusion, and team growth
Why CVR?
At CVR Associates, you wonโt just supervise a teamโyouโll help shape the future of housing access at Cuyahoga Metropolitan Housing Authority. We believe in purpose-driven work, respectful leadership, and the power of public service. If youโre ready to lead with empathy, uphold excellence, and roll up your sleeves when needed, youโll fit right in here.
Ready to apply?
Please complete your application fully. Applications will be reviewed as they come inโweโre excited to hear from you!