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Happiness Manager Jobs in Raleigh, NC (NOW HIRING)

Dean Dorton

Assurance Manager

Raleigh, NC · On-site

$108K - $130K/yr

Manage all aspects of assurance engagements and risk assessments, including budgeting and ... From your health and happiness to your long-term satisfaction, we focus on YOU! A few highlights ...

Dean Dorton

Assurance Manager

Raleigh, NC

$108K - $130K/yr

Manage all aspects of assurance engagements and risk assessments, including budgeting and ... From your health and happiness to your long-term satisfaction, we focus on YOU! A few highlights ...

Panda Restaurant Group

Store Manager

Selma, NC · On-site

$77K - $100K/yr

What You'll Do As A Store Manager: You are in charge of the operation of a single store. This ... happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer ...

Panda Restaurant Group

Store Manager

Apex, NC · On-site

$77K - $100K/yr

What You'll Do As A Store Manager: You are in charge of the operation of a single store. This ... happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer ...

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All JobsHappiness JobsHappiness Manager JobsHappiness Manager Jobs in Raleigh, NC

Happiness Manager information

See Raleigh, NC salary details

$26.7K

$79.4K

$133.7K

How much do happiness manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for happiness manager in Raleigh, NC is $79,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $113,200.00 per year, depending on experience, location, and employer.

How do you become a happiness manager?

To become a happiness manager, candidates typically need a background in human resources, psychology, or organizational behavior, along with strong interpersonal and communication skills. Relevant experience in employee engagement, wellness programs, or customer service can be beneficial, and some roles may require certifications in coaching or workplace well-being. Gaining experience through related roles and demonstrating a focus on employee or customer satisfaction are key steps.

What is a happiness manager?

A Happiness Manager is a professional responsible for fostering a positive and engaging work environment within an organization. Their main goal is to enhance employee satisfaction and well-being by organizing initiatives, developing supportive policies, and addressing workplace concerns. They often work closely with HR and leadership to design programs that boost morale, reduce stress, and increase retention. Happiness Managers may also measure staff engagement and gather feedback to continually improve the workplace culture.

What are the key skills and qualifications needed to thrive as a happiness manager, and why are they important?

To thrive as a Happiness Manager, you need a solid understanding of employee engagement, organizational psychology, and HR best practices, often supported by a degree in human resources or a related field. Familiarity with survey tools, HRIS platforms, and employee feedback systems is typically required. Exceptional communication, emotional intelligence, and conflict resolution skills help foster a positive workplace culture and address employee concerns effectively. These skills are essential for boosting morale, enhancing productivity, and retaining top talent within an organization.

What is the difference between Happiness Manager vs Employee Engagement Specialist?

AspectHappiness ManagerEmployee Engagement Specialist
Primary FocusBoost overall employee happiness and well-beingIncrease employee engagement and participation
Typical ResponsibilitiesOrganizing wellness programs, fostering positive work cultureDeveloping engagement initiatives, conducting surveys
Required CredentialsOften a background in HR, psychology, or related fieldsSimilar credentials, with emphasis on HR or organizational development
Work EnvironmentCorporate offices, HR departmentsCorporate settings, HR teams

While both roles aim to improve employee experience, a Happiness Manager focuses on overall well-being and creating a positive environment, whereas an Employee Engagement Specialist concentrates on increasing participation and commitment through targeted initiatives.

How does a happiness manager typically measure and track employee well-being within an organization?

A Happiness Manager often uses a combination of surveys, feedback tools, and one-on-one check-ins to gauge employee well-being. They may implement regular pulse surveys, organize focus groups, and monitor engagement metrics to identify trends and areas for improvement. Collaborating with HR and team leaders, they analyze this data to recommend and execute initiatives that foster a positive work environment. This proactive approach helps ensure that employee satisfaction remains a central focus and that any issues are addressed promptly.
What are popular job titles related to Happiness Manager jobs in Raleigh, NC? For Happiness Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Happiness Manager jobs in Raleigh, NC look for? The top searched job categories for Happiness Manager jobs in Raleigh, NC are:
Happiness Manager jobs near you
Infographic showing various Happiness Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $79,392 per year, or $38.2 per hour.

Account Manager - Commercial Lines

TowneBank

Raleigh, NC • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

TowneBank rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

23rd of 170 rated banks

Job description

Join us at Towne Insurance! Your Career. Your Future. Your Towne. 

Towne Insurance is hiring a Commercial Lines Account Manager to join our Raleigh team. The Commercial Lines Account Manager is responsible for providing professional service to new and existing clients in a timely and accurate manner.

About Us

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.

About the Role

  • Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal.
  • Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations.
  • Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
  • Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
  • Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).
  • Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.

Skills and experience you’ll need:

A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:

  • Excellent oral and written communication skills.
  • Strong attention to detail, organization, and prioritization skills.
  • Computer skills (Word, Outlook, Excel).

Bonus points if you have:

  • 3+ years of experience in commercial lines account management.
  • Experience with agency management systems, preferably Applied Epic.

What we offer:

We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

#LI-SO1

#insurance

#LI-Hybrid

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