About the Role:
We are looking for an organized, people-focused HR Onboarding Specialist to support new employees from pre-employment onboarding through their early integration into the company. In this role, you will help create a smooth, compliant, and welcoming onboarding experience by coordinating paperwork, benefits enrolment support, employee handbooks, and cross-functional setup with internal teams.
You will serve as a key point of contact for new hires and hiring managers, ensuring every employee has the information, tools, and support they need to get started. The ideal candidate has strong communication skills, excellent organizational ability, knowledge of HR policies and procedures, and experience working with HRIS and applicant tracking systems.
This role will also serve as a backup for HR operations, stepping in to support onboarding, employee support, and administrative processes during team absences or high-volume periods.
Specific Responsibilities:
- Coordinate pre-employment onboarding, background checks, and start-date communication
- Prepare new hire paperwork, onboarding kits, employee handbooks, and procedural documentation
- Schedule and facilitate onboarding meetings, office tours, and orientation sessions
- Partner with IT, payroll, and hiring managers on system access, equipment, and setup
- Support benefits enrolment and explain core company policies and procedures
- Maintain personnel files and update human resources information systems
- Monitor employee integration and collect feedback to improve the onboarding experience
- Ensure legal and administrative compliance throughout the onboarding process
- Provide backup support for HR operations, including onboarding, employee support, and administrative tasks during team absences or peak periods
Required Qualifications:
- Bilingual w/ Spanish preferred
- 1 to 3 years of experience in HR, recruiting, onboarding, or people operations
- Knowledge of HR policies and procedures, and onboarding best practices
- Familiarity with HRIS platforms and applicant tracking systems
- Strong written and verbal communication skills
- Strong interpersonal skills and stakeholder coordination ability
- Excellent organizational skills and attention to detail
- Ability to manage confidential information with discretion
- Working knowledge of employment laws and labor legislation
- Comfort handling employee documentation, orientation logistics, and cross-functional follow-up
Preferred skills and qualifications:
- SHRM-CP or related HR certification
- Experience in onboarding, employee experience, or people operations at a growing company
- Ability to adapt onboarding for employees with diverse needs and backgrounds
- Confidence facilitating orientation sessions and training materials
- Experience improving workflows, templates, or procedural documentation
- Familiarity with remote onboarding and cross-functional coordination
- Comfortable working in a fast-paced environment with a flexible schedule when needed