They are proactive, take initiative without waiting to be directed, anticipate client and team ... Pitch and secure interviews, feature stories, editorials, guest articles, podcasts, and other ...
They are proactive, take initiative without waiting to be directed, anticipate client and team ... Pitch and secure interviews, feature stories, editorials, guest articles, podcasts, and other ...
Restaurant Manager
Fort Wayne, IN · On-site
Email through here or direct to gio@hanningbean.com Position Overview: The Service/Bar Manager is ... guest relations, or level of service. Our Managers play an active role in the dining room and are ...
Quick apply
Restaurant Manager
Fort Wayne, IN · On-site
Email through here or direct to gio@hanningbean.com Position Overview: The Service/Bar Manager is ... guest relations, or level of service. Our Managers play an active role in the dining room and are ...
Responsible for scheduling, directing performance appraisals, rewarding, and counseling team ... Must provide and promote the highest level of guest service and outstanding guest relations.
Quick apply
Responsible for scheduling, directing performance appraisals, rewarding, and counseling team ... Must provide and promote the highest level of guest service and outstanding guest relations.
Must have the ability to interact positively with guests to enhance guest relations. * Bus table at ... Other departmental related duties and assignments as directed by management. NON-ESSENTIAL ...
Quick apply
Must have the ability to interact positively with guests to enhance guest relations. * Bus table at ... Other departmental related duties and assignments as directed by management. NON-ESSENTIAL ...
Must have the ability to interact positively with guests to enhance guest relations. * Bus table at ... Other departmental related duties and assignments as directed by management. NON-ESSENTIAL ...
Quick apply
Must have the ability to interact positively with guests to enhance guest relations. * Bus table at ... Other departmental related duties and assignments as directed by management. NON-ESSENTIAL ...
Must have the ability to interact positively with guests to enhance guest relations, Bus table at ... Other departmental related duties and assignments as directed by management. NON-ESSENTIAL ...
Quick apply
Must have the ability to interact positively with guests to enhance guest relations, Bus table at ... Other departmental related duties and assignments as directed by management. NON-ESSENTIAL ...
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Director - Patient Financial Services - Lebanon, IN
Lebanon, IN · On-site
$120 - $190/hr
... Director of Revenue Cycle. This is a hands-on leadership role requiring equal comfort with data ... Exemplifies excellent guest relations with patients, staff, physicians, and the public Essential ...
Director - Patient Financial Services - Lebanon, IN
Lebanon, IN · On-site
$120 - $190/hr
... Director of Revenue Cycle. This is a hands-on leadership role requiring equal comfort with data ... Exemplifies excellent guest relations with patients, staff, physicians, and the public Essential ...
Direct experience with hospital billing and collections for Medicare, Medicaid, managed care, and ... Exemplifies excellent guest relations with patients, staff, physicians, and the public Essential ...
Direct experience with hospital billing and collections for Medicare, Medicaid, managed care, and ... Exemplifies excellent guest relations with patients, staff, physicians, and the public Essential ...
Director - Patient Financial Services - Lebanon, IN
Lebanon, IN · On-site
$120 - $170/hr
... Director of Revenue Cycle. This is a hands-on leadership role requiring equal comfort with data ... Exemplifies excellent guest relations with patients, staff, physicians, and the public Essential ...
Director - Patient Financial Services - Lebanon, IN
Lebanon, IN · On-site
$120 - $170/hr
... Director of Revenue Cycle. This is a hands-on leadership role requiring equal comfort with data ... Exemplifies excellent guest relations with patients, staff, physicians, and the public Essential ...
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Under the supervision of the Medical Director, performs paramedic procedures approved by the ... Demonstrates professional guest relations with referral hospitals, physicians, staff, and families.
Coordinate fundraising communications across email, direct mail, digital channels, and other ... Coordinate event logistics, invitations, communications, guest lists, vendors, volunteers, and ...
New
Coordinate fundraising communications across email, direct mail, digital channels, and other ... Coordinate event logistics, invitations, communications, guest lists, vendors, volunteers, and ...
New
EMERGENCY DPMT TECHNICIAN
Gary, IN · On-site
$18 - $24.75/hr
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
EMERGENCY DPMT TECHNICIAN
Gary, IN · On-site
$18 - $24.75/hr
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
EMERGENCY DPMT TECHNICIAN
Gary, IN · On-site
$16.75 - $23/hr
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
EMERGENCY DPMT TECHNICIAN
Gary, IN · On-site
$16.75 - $23/hr
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
EMERGENCY DPMT TECHNICIAN
Gary, IN · On-site
$16.75 - $23/hr
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
EMERGENCY DPMT TECHNICIAN
Gary, IN · On-site
$16.75 - $23/hr
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
Consistent and effective guest relations behaviors. * Effective communication skills (both verbal ... or other direct patient care position, is strongly preferred. * Certified Basic Life Support ...
Guest Relations Director information
What is a guest relations director?
Guest Relations Directors are professionals responsible for ensuring exceptional guest experiences in hospitality settings like hotels, resorts, or event venues. They oversee guest services, handle complaints or special requests, and lead teams to maintain high satisfaction standards. Their role often includes training staff, developing guest service policies, and addressing any issues that arise during a guest's stay to enhance overall satisfaction and loyalty.
How does a guest relations director typically collaborate with other departments to enhance the guest experience?
A Guest Relations Director works closely with various departments such as front office, housekeeping, food and beverage, and event management to ensure seamless service delivery and address guest needs efficiently. Regular interdepartmental meetings and communication are essential for anticipating guest expectations and resolving issues swiftly. By fostering strong cross-functional relationships, the Guest Relations Director can implement guest feedback and coordinate special requests, ultimately elevating the overall guest experience.
What are the key skills and qualifications needed to thrive as a guest relations director, and why are they important?
To thrive as a Guest Relations Director, you need a background in hospitality management, excellent customer service skills, and prior supervisory experience in guest services. Familiarity with property management systems (PMS), customer relationship management (CRM) software, and sometimes certifications like CHA (Certified Hotel Administrator) are typical requirements. Outstanding interpersonal communication, conflict resolution, and leadership abilities set top performers apart in this role. These skills are crucial for ensuring exceptional guest experiences, efficiently resolving issues, and maintaining high service standards that drive customer loyalty.
What is the difference between Guest Relations Director vs Customer Service Manager?
| Aspect | Guest Relations Director | Customer Service Manager |
|---|---|---|
| Credentials | Experience in hospitality, leadership skills | Experience in customer service, communication skills |
| Work Environment | Hotels, resorts, luxury establishments | Retail, corporate offices, service centers |
| Industry Usage | Common in hospitality and tourism | Widespread across various industries |
| Search & Comparison | Often compared for guest experience roles | More general, less specific to hospitality |
The Guest Relations Director primarily focuses on managing guest experiences in hospitality settings, emphasizing luxury service and personalized attention. In contrast, the Customer Service Manager oversees broader customer support functions across industries, focusing on satisfaction and issue resolution. While both roles require strong communication skills and leadership, the Guest Relations Director's role is more specialized within the hospitality industry, making it distinct from the more general Customer Service Manager position.
What are the most commonly searched types of Guest Relations jobs in Indiana?
The most popular types of Guest Relations jobs in Indiana are:
What are popular job titles related to Guest Relations Director jobs in Indiana?
For Guest Relations Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Guest Relations Director jobs in Indiana look for?
The top searched job categories for Guest Relations Director jobs in Indiana are:
What cities in Indiana are hiring for Guest Relations Director jobs?
Cities in Indiana with the most Guest Relations Director job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 days ago
Job description
JDA Worldwide is a full-service marketing and communications firm. For over three decades, we have served national, emerging, and category-leading brands who want to make a positive impact on the world. We are headquartered in Indianapolis and have proudly been named one of the best places to work in Indiana for 6 straight years.
Prolific, our parent company, is The Growth Firm. Prolific holds a collection of companies and capabilities focused on one thing - growth.
Location: We are looking for a Publicist that is located in the Indianapolis or Nashville area. This is a hybrid position.
Job Summary
The Public Relations Specialist is responsible for developing and executing earned media strategies that elevate client visibility across national, regional, trade, and digital media. This role pitches interviews, feature stories, editorials, and other written works on behalf of clients while cultivating strong relationships with journalists, producers, editors, and podcast hosts. The specialist also serves as an initial point of contact for inbound media inquiries and helps identify timely opportunities that support client goals.
The ideal candidate is a news enthusiast with exceptional writing skills and strong media instincts. They are proactive, take initiative without waiting to be directed, anticipate client and team needs, and consistently bring fresh, creative ideas to the table. They stay closely connected to the daily news cycle and are constantly thinking about how current events, cultural conversations, and emerging trends create opportunities for clients.
Success in this role requires someone who thrives in a fast-paced environment, communicates professionally in every interaction, collaborates well with others, and is willing to jump in wherever needed to help the team succeed.
Requirements
Requirements
Required Education / Experience
Preferred Education / Experience
Competencies
The duties are many, various, and not limited to those listed above.
Benefits
Prolific, our parent company, is The Growth Firm. Prolific holds a collection of companies and capabilities focused on one thing - growth.
Location: We are looking for a Publicist that is located in the Indianapolis or Nashville area. This is a hybrid position.
Job Summary
The Public Relations Specialist is responsible for developing and executing earned media strategies that elevate client visibility across national, regional, trade, and digital media. This role pitches interviews, feature stories, editorials, and other written works on behalf of clients while cultivating strong relationships with journalists, producers, editors, and podcast hosts. The specialist also serves as an initial point of contact for inbound media inquiries and helps identify timely opportunities that support client goals.
The ideal candidate is a news enthusiast with exceptional writing skills and strong media instincts. They are proactive, take initiative without waiting to be directed, anticipate client and team needs, and consistently bring fresh, creative ideas to the table. They stay closely connected to the daily news cycle and are constantly thinking about how current events, cultural conversations, and emerging trends create opportunities for clients.
Success in this role requires someone who thrives in a fast-paced environment, communicates professionally in every interaction, collaborates well with others, and is willing to jump in wherever needed to help the team succeed.
Requirements
- Foster and maintain strong relationships with members of the media.
- Pitch and secure interviews, feature stories, editorials, guest articles, podcasts, and other earned media opportunities.
- Draft compelling press releases, media pitches, statements, talking points, op-eds, award submissions, and other written communications on behalf of clients.
- Serve as the first point of contact for inbound media inquiries and respond promptly to requests.
- Research, establish, and develop relationships with reporters, editors, producers, and influencers.
- Develop and maintain customized media lists tailored to each client's audience, geography, and campaign objectives.
- Monitor the daily news cycle, industry trends, and cultural conversations to identify proactive media opportunities and potential reputational risks.
- Bring creative story ideas and strategic recommendations that help clients stay relevant in the news.
- Anticipate client and team needs by taking initiative and moving projects forward with minimal direction.
- Master and utilize PR tools such as Muck Rack.
- Seek opportunities for partnerships, sponsorships, speaking engagements, and other visibility opportunities.
- Track media coverage and campaign performance while preparing client reports.
- Represent clients on-site during media interviews, press conferences, book launches, and special events as needed.
- Represent JDA Worldwide with professionalism in appearance, communication, and conduct.
- Collaborate across departments and willingly support teammates to ensure exceptional client service.
Requirements
Required Education / Experience
- BS/BA in Business, Communications, Public Relations, or a related field
- Proven experience as a Public Relations Officer or similar PR role
- Experience managing media relations (online, broadcast and print)
- Background in researching, writing and editing publications
Preferred Education / Experience
- 2-3 years Experience as a Publicist or related fields
- MA in Business, Communications, Public Relations, or a related field
- Broad media connections, particularly in Faith, Business, and Government
Competencies
- Exceptional Written & Verbal Communication
- News Judgment & Media Awareness
- Initiative & Ownership
- Creativity & Strategic Thinking
- Client Focus
- Relationship Building
- Collaboration & Teamwork
- Project Management
- Organization & Attention to Detail
- Time Management
- Adaptability
- Professionalism
- Solution Oriented
- Leadership Skills
- Results Driven
The duties are many, various, and not limited to those listed above.
Benefits
- Healthcare plan (Medical, Dental & Vision)
- 401k matching program
- Life insurance (company paid)
- Paid time off (Vacation, Sick & Holidays)
- Paid parental leave
- Short-Term & Long-Term Disability (company paid)
- Training & development
- Cell phone reimbursement
- Hybrid work setting and casual dress
- Wellness resources
- Free snacks & drinks available in office locations