ZipRecruiter

Log In

1

Guest Manager Jobs (NOW HIRING)

The Park at 14th

Guest Relations Manager

Washington, DC · On-site

Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...

next page

Showing results 1-20

People also search for

All JobsGuest Manager Jobs

Guest Manager information

See salary details

$12

$21

$31

How much do guest manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for guest manager in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are some common challenges faced by Guest Managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What does a Guest Manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.
What cities are hiring for Guest Manager jobs? Cities with the most Guest Manager job openings:
What are the most commonly searched types of Guest jobs? The most popular types of Guest jobs are:
What states have the most Guest Manager jobs? States with the most job openings for Guest Manager jobs include:
Guest Manager jobs near you
Infographic showing various Guest Manager job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Rental Vehicle & Guest Manager

Rental Vehicle & Guest Manager

Jordan Ford Ltd.

Live Oak, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Job Title: Rental Vehicle amp; Guest Manager
Location: San Antonio, TX
Department: Service
Reports To: Service Director
Employment Type: Full-Time
Position Summary
The Rental Vehicle amp; Guest Manager is responsible for overseeing all daily operations of a 100+ unit rental fleet within our Ford dealership. This role ensures efficient scheduling, vehicle preparation, contract accuracy, fleet availability, and exceptional guest service. The ideal candidate brings strong leadership, a guest-first mindset, operational expertise, and the ability to mentor team members while meeting performance and profitability targets.
Key Responsibilities
Operational Management
  • Oversee daily rental operations, including scheduling, vehicle assignments, preparation, returns, inspections, and contract management.
  • Ensure compliance with company policies and standard operating procedures.
  • Monitor rental contracts for accuracy in billing, documentation, and adherence to guidelines.
  • Maintain high utilization rates while balancing availability and guest needs.
Staff Supervision amp; Development
  • Train, coach, and manage rental department support staff.
  • Conduct weekly performance reviews to maintain accountability, productivity, and service quality.
  • Foster a positive team environment focused on efficiency, communication, and continuous improvement.
Customer Service
  • Ensure an exceptional guest experience across all touchpoints.
  • Resolve escalated issues and complaints with professionalism and urgency.
  • Promote a guest-first culture that drives loyalty, repeat business, and strong satisfaction ratings.
Fleet amp; Facility Management
  • Track and analyze fleet utilization, depreciation, maintenance needs, and replacement timelines.
  • Ensure timely integration of vehicles into the operating system, as well as proper tracking and disposal when operating guidelines have been met.
  • Verify Ford Courtesy Transportation incentives and allocate them appropriately.
  • Maintain a clean, organized, and professional rental facility that aligns with brand and dealership standards.
  • Master all relevant software systems, rental platforms, and dealership tools.
Qualifications
  • Bachelor’s degree in Business Administration, Management, Customer Service, or related field (preferred).
    Associate degrees will be considered.
  • 2–4 years of experience in rental management, service operations, hospitality, or customer service.
  • Proven leadership experience with the ability to motivate and develop staff.
  • Strong organizational, communication, and problem-solving skills.
  • Valid driver’s license with a clean driving record.
  • Ability to thrive in a fast-paced, retail-driven environment with evolving priorities.
Key Competencies
  • Customer-focused mindset
  • Leadership amp; team development
  • Analytical thinking amp; decision-making
  • Financial awareness amp; cost management
  • Conflict resolution
  • Adaptability amp; time management
Compensation amp; Benefits
  • Competitive base salary plus performance-based bonuses
  • Health, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) plan
  • Opportunities for advancement within the dealership group

Apply