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Guest Manager Jobs (NOW HIRING)

Gyu-Kaku Hawaii

Host/Busser

Kapolei, HI · On-site

$12 - $14/hr

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Gyu-Kaku Japanese BBQ

Host/Busser

Kaneohe, HI

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Mission Management Group

Guest Service Manager

Beverly, MA · On-site

$55K - $65K/yr

DESCRIPTION Leadership The Guest Service Manager focuses on eliminating "Anonymous" service through making connections with guests and exceeding their expectations. Knows and understands the product.

Gyu-Kaku Hawaii

Host/Busser

Mililani, HI · On-site

$12 - $14/hr

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Gyu-Kaku Japanese BBQ

Host/Busser

Mililani, HI

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Gyu-Kaku Hawaii

Host/Busser

Kapolei, HI · On-site

$12 - $14/hr

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

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Guest Manager information

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How much do guest manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for guest manager in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are some common challenges faced by Guest Managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What does a Guest Manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.
What cities are hiring for Guest Manager jobs? Cities with the most Guest Manager job openings:
What are the most commonly searched types of Guest jobs? The most popular types of Guest jobs are:
What states have the most Guest Manager jobs? States with the most job openings for Guest Manager jobs include:
Guest Manager jobs near you
Infographic showing various Guest Manager job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 32% Part Time, and 3% Temporary. Highlights an 100% Physical job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Host/Busser

Gyu-Kaku Hawaii

Kapolei, HI • On-site

$12 - $14/hr

Part-time

Re-posted 26 days ago

Job description

JOB SUMMARY
The Host/Busser is responsible for always providing a friendly welcome and farewell to all of our guests. Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • This position requires attendance as scheduled and policy and procedure compliance.
  • Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.
  • Take pride in his/her appearance while adhering to the Gyu Kaku Dress & Appearance Policy.
  • Responsible for set-up, cleanliness, and organization of the front door area before, during, and after every shift.
  • Adhere to proper procedures for utilizing the AGM system to control the flow of guest seating. Utilizes the Wait and Reservation Lists in the AGM system.
  • Responsible for understanding and setting up the floor plan in the AGM system.
  • Welcome each guest in a hospitable, courteous, and friendly manner. Take the guests' information and accurately quote wait times when tables are not immediately available.
  • Promptly seat guests in the bar/dining area when seating is available.
  • Present menus and promotional materials, while seating guests.
  • Ensure each guest receives a friendly farewell. Observe tables and keep track of clean, dirty, and unoccupied tables.
  • Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
  • Accommodate guests' needs and requests such as refilling beverages, providing silverware, etc.
  • Follow all sanitation and safety guidelines at all times.
  • Clear dirty dishes, glass, and tableware and reset tables according to Gyu Kaku standards.
  • Remove bus tubs and dirty dishes from behind the bar area.
  • Clean and sweep around tables as needed.
  • Position requires participation of Japanese phrases
  • Position requires slip-resistant shoes.

EDUCATION AND/OR EXPERIENCE
High School Diploma or High School equivalency preferred.
PHYSICAL REQUIREMENTS
This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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