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Guest Manager Jobs (NOW HIRING)

Mission Management Group

Guest Service Manager

Beverly, MA · On-site

$55K - $65K/yr

DESCRIPTION Leadership The Guest Service Manager focuses on eliminating "Anonymous" service through making connections with guests and exceeding their expectations. Knows and understands the product.

Gyu-Kaku Hawaii

Host/Busser

Mililani, HI · On-site

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Gyu-Kaku Hawaii

Host/Busser

Kapolei, HI · On-site

$12 - $14/hr

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Gyu-Kaku Hawaii

Host/Busser

Kapolei, HI

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Gyu-Kaku Hawaii

Host/Busser

Kapolei, HI · On-site

$12 - $14/hr

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Gyu-Kaku Hawaii

Host/Busser

Mililani, HI · On-site

$12 - $14/hr

Through use of the Aloha Guest Manager, the server assistant is responsible for seating the guests and assisting the service team with ensuring that each guest leaves happy. ESSE NTIAL DUTIES AND ...

Career Search

Guest Service Manager

Corolla, NC

As a Guest Relations Manager, you will play a key role in overseeing guest services, ensuring smooth check-ins and check-outs, and handling guest inquiries and concerns. You will manage the Guest ...

ssagroup

Guest Experience Manager

New York, NY

$19.75 - $22.50/hr

Guest Experience Manager Reports to: General Manager The Guest Experience Manager is responsible for delivering 452 hospitality while driving growth through outstanding guest service and operational ...

The Chanler

Guest Services Manager

Newport, RI · On-site

POSITION OVERVIEW The Guest Services Manager plays a central leadership role in shaping the guest experience at The Chanler at Cliff Walk. This position oversees daily front-of-house operations and ...

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All JobsGuest Manager Jobs

Guest Manager information

See salary details

$12

$21

$31

How much do guest manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for guest manager in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are some common challenges faced by Guest Managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What does a Guest Manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.
What cities are hiring for Guest Manager jobs? Cities with the most Guest Manager job openings:
What are the most commonly searched types of Guest jobs? The most popular types of Guest jobs are:
What states have the most Guest Manager jobs? States with the most job openings for Guest Manager jobs include:
Guest Manager jobs near you
Infographic showing various Guest Manager job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Guest Service Manager

Wagons West Management LLC

Billings, MT

Other

Posted 15 days ago

Job description

Who We Are

Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is a fast-casual restaurant that specializes in

pizza, chicken, salad and dessert buffet, as well as also offering delivery and take out. Our franchise has grown steadily with over

220 locations in fifteen states.

What makes Pizza Ranch unique is our Vision and Mission. Our Vision is "To glorify God by positively impacting the world"

and our Mission is "To give every guest a legendary experience". Our company believes we have a unique opportunity to

establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality

food and service; and where we take a positive leadership position in the communities we serve.

Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off,

because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an

environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of

service to others.

Responsibilities:

At Pizza Ranch, we view our management team as a vital part of making our business so successful. As a Guest Services

Manager, you will be challenged to lead a team to give every guest a legendary experience. You will be expected to assist the

management team in leading daily operations and set an example for the team by following the Pizza Ranch Way. Most

importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on

those you encounter.

Key Accountabilities:

  • Maintain high-quality guest service standards
  • Assist with the training and development of new and existing team members
  • Provide Legendary guest service and lead staff to do the same
  • Build Community Engagement by partnering with other organizations and businesses
  • Respond to guest complaints quickly and resolve them effectively

Qualifications, Skills, and/or Competencies:

  • Passion for guest service
  • Passion for leading and developing people
  • Strong multi-tasking skills and the ability to prioritize multiple situations
  • Effective communicator and listener with good oral and written communication skills
  • High school diploma or GED
  • Proficient in basic computer skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift

Restaurant management experience preferred


You are applying for work with a franchisee of Pizza Ranch, not Pizza Ranch Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Apply