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Guest Manager Jobs in Minnesota (NOW HIRING)

Winona PR

Guest Services Manager

Winona, MN · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Services Manager

Winona, MN · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Ager Inc

Guest Service Manager

Monticello, MN

$16 - $20/hr

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Pizza Ranch

Guest Service Manager

Monticello, MN · On-site

$16 - $20/hr

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Pizza Ranch

Guest Service Manager

Saint Paul, MN · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Pizza Ranch

Guest Service Manager

Perham, MN · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

PR Lakeville

Guest Service Manager

Lakeville, MN · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Pizza Ranch

Guest Service Manager

Lakeville, MN · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Perham PR

Guest Service Manager

Perham, MN

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

ZMC Hotels

Guest Services Manager

Hibbing, MN · On-site

$15.50 - $17/hr

Scheduling/managing the front desk team. * Working with the other departments to create a clean transition in communications. * Address all guest concerns and ensure follow up is complete * Assist in ...

Coborn's, Inc.

Guest Services Manager

Albertville, MN · On-site

$18 - $25/hr

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

Coborn's, Inc.

Guest Services Manager

Glencoe, MN · On-site

$17 - $24/hr

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

Coborn's, Inc.

Guest Services Manager

Clearwater, MN · On-site

$17 - $24/hr

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

Coborn's, Inc.

Guest Services Manager

Sauk Centre, MN · On-site

$17 - $24/hr

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

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Guest Manager information

What are the key skills and qualifications needed to thrive as a guest manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are some common challenges faced by guest managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What does a guest manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.
What are the most commonly searched types of Guest jobs in Minnesota? The most popular types of Guest jobs in Minnesota are:
What cities in Minnesota are hiring for Guest Manager jobs? Cities in Minnesota with the most Guest Manager job openings:
Guest Manager jobs near you
Infographic showing various Guest Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Guest Services Manager

J&D Lake Ranch, Inc.

Shakopee, MN • On-site

Full-time

Re-posted 29 days ago

Job description

Description:
Who We Are
Pizza Ranch, a fast casual restaurant chain based in Orange City, Iowa, has grown from a single location in 1981 to over 200 locations in 14 states. Consistent growth has been a Pizza Ranch staple, as the brand has become a beacon of community involvement and exceptional food. The Pizza Ranch buffet features legendary pizzas, Crispy Ranch Chicken®, salads and desserts, along with carryout and delivery options.
Our company is fueled by a powerful Vision "to glorify God by positively impacting the world" and a Mission "to give every guest a legendary experience." If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who pursue excellence in their work and love to be of service to others.
Responsibilities
At Pizza Ranch, we view our management team as a vital part of what makes our business so successful. As a Guest Services Manager you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant General Manager in leading the day to day operations and support the management of the of the guest experience through Market Force data and feedback. At the Pizza Ranch you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all of our staff and guests and to create legendary impact to those you come in to contact with.
Key Accountabilities:
  • Guest Satisfaction
  • Effective Business Management
  • Appropriate and Fair Business Practices
  • Training and Development

Qualifications, Skills, and/or Competencies:
  • Passion for leading and developing people
  • Proven record of management, communication, and organizational skills
  • The ability to prioritize multiple situations
  • Effective communicator, and listener with good oral and written communication skills
  • Restaurant Management experience preferred
  • Proficient in basic computer skills
  • High School graduate or equivalent education
  • Possess business acumen

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