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Guest Manager Jobs in Oregon (NOW HIRING)

The Guest Service Assistant Manager helps the Guest Service Manager by managing the process to ensure a smooth and successful shift. Manage process for the operations for all Front of House areas to ...

Guest Coordinator

Tualatin, OR ยท On-site

$17.50 - $23/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Guest Services

Coos Bay, OR ยท On-site

$12.75 - $15.50/hr

Reporting: Guest Services Team Members will work with direct supervision of the General Manager and Guest Services Manager, as applicable. DESIRED MINIMUM QUALIFICATIONS A knack for providing ...

Guest Coordinator

Tualatin, OR ยท On-site

$17.50 - $23/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Guest Coordinator

Tualatin, OR ยท On-site

$17.50 - $23/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Guest Services Representative

Bend, OR ยท On-site

$17.50 - $18/hr

Supportive management team * Opportunities for advancement and career growth * Friendly team ... Guest Services Representative * Customer Service Representative * Receptionist * Hospitality ...

Guest Services Specialist

Dundee, OR ยท On-site

$18 - $22/hr

We deliver exceptional guest experiences through vacation rental management, wine tours, luxury transportation, and concierge services. Our team members represent our brand with professionalism ...

Guest Service Representative

Portland, OR ยท On-site

$17 - $19/hr

Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls. * Financial Transactions: Complete credit ...

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Guest Manager information

What are the key skills and qualifications needed to thrive as a guest manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are some common challenges faced by guest managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What does a guest manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.
What are the most commonly searched types of Guest jobs in Oregon? The most popular types of Guest jobs in Oregon are:
Infographic showing various Guest Manager job openings in Oregon as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution.

Guest Services Manager

SH Hotels and Resorts

South Beach, OR โ€ข On-site

Full-time

Re-posted yesterday


Job description

Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
As a luxury lifestyle hotel brand inspired by nature, we cultivate the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service. We are inspired by a simple idea: those that travel the world also care about it. Our hotel upholds this vision by channeling nature through design and culinary partnerships, while connecting with the local community and taking sustainable steps to make a big difference.
We have an opportunity for a service-minded Guest Services Manager to lead and inspire our great-natured service team. It's a role in which you'll be constantly interacting with guests, whether you're welcoming them from across an ocean or just around the corner. And you'll be teaching others to do the same, so leading by example is everything in this role.
About you...
Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment.
A post-secondary diploma or degree would be a plus.
Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
Is able to accommodate a flexible schedule to include days, evenings, weekends and holidays
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.