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Guest Manager Jobs in Oregon (NOW HIRING)

Big Al's

Assistant Guest Service Manager

Beaverton, OR · On-site

$23 - $27/hr

If you're passionate about exceptional guest experiences, our Assistant Guest Service Manager could be the perfect next step in your career! In this role, you'll oversee all staff performance and ...

Hersha Hospitality Management

Guest Service Agent

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager ...

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

Reporting: Guest Services Team Members will work with direct supervision of the General Manager and Guest Services Manager, as applicable. DESIRED MINIMUM QUALIFICATIONS A knack for providing ...

Ulta Beauty, Inc.

Guest Coordinator

Tualatin, OR · On-site

$17.50 - $23/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

Reporting: Guest Services Team Members will work with direct supervision of the General Manager and Guest Services Manager, as applicable. DESIRED MINIMUM QUALIFICATIONS A knack for providing ...

Ulta Beauty

Guest Coordinator

Tualatin, OR · On-site

$17.50 - $23/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Ulta Beauty, Inc.

Guest Coordinator

Tualatin, OR · On-site

$17.50 - $23/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

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Guest Manager information

What does a guest manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.

What are the key skills and qualifications needed to thrive as a guest manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What are some common challenges faced by guest managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are the most commonly searched types of Guest jobs in Oregon?

The most popular types of Guest jobs in Oregon are:

What cities in Oregon are hiring for Guest Manager jobs?

Cities in Oregon with the most Guest Manager job openings:

Guest Manager jobs near you
Infographic showing various Guest Manager job openings in Oregon as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Guest Services Manager

Makeready Portland LLC

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 hours ago

Job description

The Heathman Hotel is where Portland’s cultural legacy meets timeless hospitality. Since 1927, it has stood as a gathering place for artists, writers, performers, and travelers drawn to the creative spirit of the city. Rooted in history yet thoughtfully evolved for the modern guest, The Heathman blends classic elegance with contemporary comfort in the heart of downtown Portland.

This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to lead the front desk to create distinctive experiences.


Requested Tasks

  • Select, onboard, train and cross train all front office team members to include Front Desk, Valet, Door and Bell Services.
  • Enhance guest experiences by ensuring adherence to F.I.E.L.D. Guide standards 
  • Resolve guest inquiries and/or concerns quickly, efficiently and courteously 
  • Maintain open interdepartmental communication 
  • Courteously and accurately answer guest inquiries and concerns
  • Use suggestive selling techniques to sell room nights, increase occupancy and revenue
  • Supervise daily shift process ensuring all team members adhere to highest guest service standards
  • Train team members and respond to any problems in a quick manner
  • Fill in, as necessary, at the front desk


Requested Capabilities

  • Prior experience preferred
  • Proven leadership skills
  • Guest-first attitude and approach
  • Knowledge of the property, amenities and surrounding area
  • Lead, motivate and develop Team Members
  • Ability to stand for extended periods at a time
  • Personable, engaging, and professional personality


As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. 

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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