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Guest Experience Manager Jobs in Decatur, GA (NOW HIRING)

Flik Hospitality Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service standards, guest journey frameworks, and hospitality experiences across diverse environments ranging from ...

Compass Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service standards, guest journey frameworks, and hospitality experiences across diverse environments ranging from ...

Compass Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service standards, guest journey frameworks, and hospitality experiences across diverse environments ranging from ...

Compass Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service standards, guest journey frameworks, and hospitality experiences across diverse environments ranging from ...

Ulta Beauty, Inc.

Guest Coordinator

Alpharetta, GA

$15.75 - $20.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Ulta Beauty, Inc.

Guest Coordinator

Alpharetta, GA

$15.75 - $20.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Ulta Beauty

Guest Coordinator

Alpharetta, GA · On-site

$15.75 - $20.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Hillpointe

Resident Experience Manager

Morrow, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident ... Lead and support the guest service team by providing guidance, delegating tasks, and ensuring ...

Hillpointe

Resident Experience Manager

Morrow, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident ... Lead and support the guest service team by providing guidance, delegating tasks, and ensuring ...

Woodhouse

Front Desk Experience Manager

Atlanta, GA · On-site

$20 - $25/hr

He/She/They are responsible for ensuring that the highest levels of guest satisfaction are attained ... Manage staff of 6-7 hospitality personnel who are the coordinators of the guest experience and flow

Buckhead Woodhouse

Front Desk Experience Manager

Atlanta, GA · On-site

$16.25 - $21.25/hr

He/She/They are responsible for ensuring that the highest levels of guest satisfaction are attained ... · Manage of staff of 6-7 hospitality personnel who are the coordinators of the guest experience ...

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All JobsGuest Experience JobsGuest Experience Manager JobsGuest Experience Manager Jobs in Decatur, GA

Guest Experience Manager information

See Decatur, GA salary details

$12

$19

$28

How much do guest experience manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for guest experience manager in Decatur, GA is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Guest Experience Manager vs Customer Service Supervisor?

AspectGuest Experience ManagerCustomer Service Supervisor
CredentialsExperience in hospitality, hospitality management certifications often preferredCustomer service or related certifications, supervisory experience
Work EnvironmentHotels, resorts, hospitality venuesRetail, call centers, service industries
Employer & IndustryHospitality industry, hotels, resortsVarious industries including retail and service sectors
Primary FocusEnhancing guest satisfaction and experienceOverseeing customer service teams and resolving issues

The Guest Experience Manager focuses on creating memorable experiences for guests in hospitality settings, while the Customer Service Supervisor manages customer service teams across various industries. Both roles require strong communication skills and a customer-centric approach, but their environments and specific responsibilities differ.

How does a guest experience manager typically work with cross-functional teams to enhance guest satisfaction?

Guest Experience Managers regularly collaborate with departments such as front desk, housekeeping, food and beverage, and maintenance to ensure seamless service delivery. They coordinate with team leads to address guest feedback, resolve issues promptly, and implement service improvements. This cross-functional teamwork is crucial for maintaining high satisfaction levels and creating memorable experiences for guests. Frequent communication and joint problem-solving are essential parts of the role.

What is a guest experience manager?

A guest experience manager works in a hospitality or entertainment venue. Your job duties include training employees in customer service and acting as an ambassador to guests by addressing complaints. You sometimes work with upper management on public relations outreach projects. Some qualifications for this position include a bachelor’s degree in business administration as a baseline, with other degrees or coursework needed for some employers. You usually need five years of experience in direct customer service, and the skills to interact professionally and politely with a dissatisfied customer. You can further your career to become a general manager.

What are the key skills and qualifications needed to thrive as a guest experience manager?

To excel as a Guest Experience Manager, you need strong customer service skills, hospitality knowledge, and experience in managing guest relations, often supported by a degree in hospitality or related fields. Familiarity with property management systems (PMS), CRM software, and guest feedback platforms is typically required. Exceptional communication, problem-solving, and interpersonal skills help you build rapport with guests and lead teams effectively. These competencies are vital for ensuring guest satisfaction, loyalty, and operational excellence in hospitality environments.

What does a guest experience manager do?

A Guest Experience Manager is responsible for ensuring that guests have a positive and memorable experience at a venue, hotel, or event. They oversee guest services, handle feedback or complaints, and coordinate with various departments to meet guest needs. Their role often includes training staff, implementing service standards, and analyzing guest satisfaction to improve overall service quality. Guest Experience Managers play a key part in building customer loyalty and maintaining the reputation of the business.
More about Guest Experience Manager jobs
What are the most commonly searched types of Guest Experience jobs in Decatur, GA? The most popular types of Guest Experience jobs in Decatur, GA are:
What are popular job titles related to Guest Experience Manager jobs in Decatur, GA? For Guest Experience Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Guest Experience Manager jobs in Decatur, GA look for? The top searched job categories for Guest Experience Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Guest Experience Manager jobs? Cities near Decatur, GA with the most Guest Experience Manager job openings:
Guest Experience Manager jobs near you
Infographic showing various Guest Experience Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,606 per year, or $19 per hour.

Valet Captain Guest Experience Leader

Ace Parking

Atlanta, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading parking management company in Atlanta is seeking a Valet Captain to lead a customer service team and provide exceptional guest experiences. The role demands excellent communication and problem-solving skills, with responsibilities including parking and retrieving vehicles, maintaining positive customer interactions, and fostering a collaborative team environment. Ideal candidates will have a high school diploma, interpersonal skills, and the ability to manage high-pressure situations. Join our dedicated team that values accountability and exceptional service. #J-18808-Ljbffr

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