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Guest Agent Jobs (NOW HIRING)

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites Denver at Anschutz Medical Campus offers a rewarding opportunity to be ...

Commonwealth Hotels

Guest Service Agent

North Canton, OH · On-site

$13.25 - $17/hr

The Embassy Suites by Hilton Akron Canton Airport is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Join Our Award-Winning Team at ...

Commonwealth Hotels

Guest Service Agent

Portland, ME · On-site

$20 - $22/hr

The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: The Docent's Collection in Portland's historic Old Port ...

Commonwealth Hotels

Guest Service Agent

Houston, TX

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$13.75 - $17.50/hr

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful ...

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Commonwealth Hotels

Guest Service Agent

North Canton, OH

$13.25 - $17/hr

The Embassy Suites by Hilton Akron Canton Airport is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Join Our Award-Winning Team at ...

Commonwealth Hotels

Guest Service Agent

Houston, TX

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Tara Investments

Guest Service Agent

Charleston, SC

$14 - $17.75/hr

Guest Service Agent Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! As we are preparing to open the doors to ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18.50/hr

Hyatt Regency Aurora Denver Conference Center is seeking a Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk. Application Deadline Applications Accepted Until Position is ...

BANDANA

Guest Services Agent

Manhattan, NY

$24/hr

Guest Services Agent SoHo Grand Hotel is hiring for a Guest Services Agent Position in SoHo, New York City. Base pay starts at $24/hr. The Soho Grand Hotel is looking for a Guest Service Agent to ...

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Guest Agent information

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$16

$22

How much do guest agent jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for guest agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What does a guest service agent do?

A guest service agent is responsible for assisting guests with check-in and check-out, answering questions, and addressing concerns to ensure a positive experience. They often handle reservations, provide information about hotel amenities, and use booking or management software. Strong communication skills and a professional appearance are important for this role.

What job makes $10,000 a month without a degree?

Guest agents in high-end hospitality or luxury services can earn around $10,000 monthly through tips, commissions, or high base pay, especially in upscale environments. Success often depends on experience, customer service skills, and the ability to work flexible hours, with some roles requiring certifications or specialized training.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What is the role of a guest agent?

A guest agent is a software component installed on a virtual machine or guest operating system that facilitates communication between the host system and the guest. It helps with tasks such as system monitoring, configuration, and management, often using tools like cloud management platforms or virtualization software. The role requires knowledge of system administration and may involve troubleshooting and supporting virtual environments.

What do you need to be a guest service agent?

To become a guest service agent, candidates typically need excellent communication and customer service skills, a high school diploma or equivalent, and the ability to handle multiple tasks in a fast-paced environment. Some positions may require prior experience in hospitality or related fields, and proficiency with reservation systems or computer skills can be beneficial.
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What job categories do people searching Guest Agent jobs look for? The top searched job categories for Guest Agent jobs are:
Guest Agent jobs near you
Guest Service Agent

Guest Service Agent

Commonwealth Hotels

Aurora, CO • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Join Our Team at the SpringHill Suites by Marriott Denver at Anschutz Medical Campus!
The SpringHill Suites Denver at Anschutz Medical Campus is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.
Applications accepted until July 20, 2026, or until the position is filled
Apply via online application
Hourly Rate $17.50 to $18.00
About Us:
SpringHill Suites Denver at Anschutz Medical Campus invites you to join a supportive, dynamic team that values fun, teamwork, and celebrating daily successes. Our all-suites hotel is ideally located near Anschutz Medical Campus, Veteran Affairs Hospital, and Buckley Air Force & Space Force Base, with convenient access to Downtown Denver and Denver International Airport. Be part of a close-knit team dedicated to creating memorable guest experiences, where your contributions truly make a difference. If you are passionate about hospitality and ready to grow your career, we would love to have you on board.
Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites Denver at Anschutz Medical Campus offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk puts you at the forefront of delivering exceptional service, ensuring guests have a seamless, enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What's In It for You?
Comprehensive Benefits: Medical, Dental, and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more
Key Responsibilities for the Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS), is usually required. Training may be provided for specific systems used by the hotel.
  • Strong verbal and written communication skills are necessary for interacting professionally and clearly with guests and team members.
  • Experience handling guest complaints or resolving conflicts calmly and effectively is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Hospitality or Front Desk Experience (Preferred)
  • High school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.marriott.com/en-us/hotels/denaf-springhill-suites-denver-at-anschutz-medical-campus/overview/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Denver, Aurora, Colorado! Apply today!
Pay Range: $17.50 - $18.00 per hour

Apply