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Guest Agent Jobs in Arizona (NOW HIRING)

Tharaldson Hospitality

Guest Service Agent

Chandler, AZ · On-site

$15.25 - $19.50/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

47th Street Phoenix

Guest Service Agent

Phoenix, AZ · On-site

$14 - $17.75/hr

Job Summary: We are seeking a Guest Service Agent to join our team. The Guest Service Agent will be responsible for providing friendly and efficient customer service to all guests, including ...

Peachtree Group

Guest Service Agent

Phoenix, AZ · On-site

$15 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Dual Guest Service Agent

Tempe, AZ · On-site

$14.50 - $18.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Stonebridge Companies

Guest Service Agent

Anthem, AZ · On-site

$25/hr

Guest Service Agent Location: Inglewood, CA FLSA: Non-Exempt Status: Part-time, full-time Reports to: Front Office Manager Pay Range: $25.00 Job Summary: The Guest Service Agent is responsible for ...

CHP Holdings

Guest Service Agent

Scottsdale, AZ · On-site

$15.25 - $19.25/hr

The Guest Service Agent will be responsible for providing exceptional customer service to all guests, assisting with their inquiries and needs, and ensuring their overall satisfaction during their ...

Royal Lahaina Resort

Guest Services Agent

Paradise Valley, AZ · On-site

$15.25 - $19.25/hr

Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while ...

Ventana Canyon Club and Lodge

Guest Service Agent

Tucson, AZ · On-site

$14.50 - $18.25/hr

Guest Service Agent The Lodge at Ventana Canyon - Tucson, AZ 85750 Overview Position Type Full Time Job Shift Day Travel Percentage None Category Customer Service Description The Guest Services Agent ...

Trailborn Grand Canyon

Guest Services Agent

Williams, AZ · On-site

$17/hr

As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact ...

Trailborn

Guest Services Agent

Williams, AZ · On-site

$17/hr

As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact ...

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All JobsGuest Agent JobsGuest Agent Jobs in Arizona

Guest Agent information

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What are popular job titles related to Guest Agent jobs in Arizona?

For Guest Agent jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Guest Agent jobs in Arizona look for?

The top searched job categories for Guest Agent jobs in Arizona are:

What cities in Arizona are hiring for Guest Agent jobs?

Cities in Arizona with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Arizona as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution.

Guest Service Agent

Tharaldson Hospitality

Chandler, AZ • On-site

$15.25 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
PM Shift - 3 PM - 11 PM
What We Offer:
  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
  • 0 - 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • All other duties as assigned.

  • High School degree or better

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