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Guest Agent Jobs in Decatur, GA (NOW HIRING)

Highgate Hotels

Guest Services Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Services Agent Requisition ID 2026-81090 Category Front Office Operations Job Location US-GA-Atlanta Property Candler Hotel Atlanta, Curio Collection by Hilton Compensation Type Hourly Highgate ...

The Roof at Ponce City Market

Guest Services

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Service Agent Duties: Greet and welcome guests upon arrival. Check guests in and out of the hotel. Provide information about hotel facilities, services, and local attractions. Handle guest ...

Sonesta International Hotels

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives ...

Hilton Worldwide Holdings

Guest Services Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room ...

Highgate Hotels

Guest Services Agent

Atlanta, GA

$14.50 - $18.25/hr

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...

Atlanta Hawks

Smile Agent, Guest Engagement

Atlanta, GA · On-site

$14.50 - $18.25/hr

The Smile Agent will play a vital role on the Guest & Part-Time Employee Engagement team. This position will monitor and report on service-level standards while providing business partners with ...

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Guest Agent information

See Decatur, GA salary details

$10

$15

$21

How much do guest agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for guest agent in Decatur, GA is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What job categories do people searching Guest Agent jobs in Decatur, GA look for?

The top searched job categories for Guest Agent jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Guest Agent jobs?

Cities near Decatur, GA with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Decatur, GA as of June 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,167 per year, or $15.9 per hour.

Guest Service Agent

Nobu Hotel London Portman Square

Atlanta, GA • On-site

$14.50 - $18.25/hr

Other

Posted 18 days ago

Job description

Description
NOBU Hotel Atlanta, the state-of-the-art addition to the world-renowned NOBU Hospitality brand, is currently seeking a highly motivated professional to join our team as a Guest Service Agent.
In this role you will welcome our guests to Nobu Hotel Atlanta and assist them with the check-in and check-out process courteously and efficiently. Following the Nobu, philosophies you will provide guests with information and answer questions about local attractions, restaurants, and attractions.
We are looking for people with positive attitudes and exceptional communication skills who can work a flexible schedule that accommodates the needs of the business.
Essential Functions
  • Check guests in and out, noting and fulfilling special requests.
  • Verify guest information and capture credit card information accurately.
  • Acknowledge all guests, anticipate guests' needs, and respond promptly to all requests.
  • Answer department telephone following company guidelines.
  • Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
  • Communicate services and amenities of the hotel to guests.
  • Other duties as assigned.
Competencies
  • Organized with attention to detail.
  • Excellent communication and interpersonal skills
  • Positive attitude and ability to collaborate with team.
  • Ability to operate with high level of confidentiality.
Qualifications
  • Highschool diploma or equivalent.
  • Three to five years' experience in a service industry, preferably hospitality industry.
  • Computer and technical skills
  • Experience with Opera Cloud, Hotsos helpful
Working Conditions & Physical Requirements
  • prolonged standing and moving around, frequent bending, kneeling, pushing, pulling and lifting.
  • Ability to lift up to 50lbs and stand for long periods of time.
  • Work schedules vary depending on the needs of the business.

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