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Guest Agent Jobs in Decatur, GA (NOW HIRING)

sonesta

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance ...

sonesta

Guest Service Agent

Peachtree Corners, GA · On-site

$14.25 - $18/hr

Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance ...

Hilton Worldwide Holdings

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... Your friendly demeanor and attention to detail help create a welcoming and seamless guest ...

Royal Lahaina Resort

Guest Services Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while ...

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All JobsGuest Agent JobsGuest Agent Jobs in Decatur, GA

Guest Agent information

See Decatur, GA salary details

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How much do guest agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for guest agent in Decatur, GA is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What job categories do people searching Guest Agent jobs in Decatur, GA look for?

The top searched job categories for Guest Agent jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Guest Agent jobs?

Cities near Decatur, GA with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Decatur, GA as of June 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,167 per year, or $15.9 per hour.

Guest Service Agent

Peachtree Hospitality Management

Atlanta, GA • On-site

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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