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Guest Agent Jobs in Decatur, GA (NOW HIRING)

Hilton Garden Inn Buckhead

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... Your friendly demeanor and attention to detail help create a welcoming and seamless guest ...

New

sonesta

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance ...

Hilton Garden Inn Buckhead

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... Your friendly demeanor and attention to detail help create a welcoming and seamless guest ...

New

Hilton Garden Inn Buckhead

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... Your friendly demeanor and attention to detail help create a welcoming and seamless guest ...

New

Hospitality Ventures

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests ... Your friendly demeanor and attention to detail help create a welcoming and seamless guest ...

sonesta

Guest Service Agent - Part Time

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance ...

Highgate Hotels

Guest Services Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Services Agent Requisition ID 2026-78945 Category Front Office Operations Job Location US-GA-Atlanta Property Residence Inn Peachtree Corners Compensation Type Hourly Highgate Hotels Highgate ...

Royal Lahaina Resort

Guest Services Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Service Agent Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels ...

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How much do guest agent jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for guest agent in Decatur, GA is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What does a guest services agent do?

A guest services agent is responsible for assisting guests with check-in and check-out, answering questions, handling reservations, and resolving issues to ensure a positive experience. They often use property management systems and require good communication and customer service skills. The role typically involves working in a hotel or hospitality environment, sometimes requiring flexible hours.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do guest service agents need?

Guest service agents need strong communication and interpersonal skills to interact effectively with guests. They should have good problem-solving abilities, attention to detail, and the ability to handle stressful situations calmly. Basic computer skills and knowledge of reservation systems are also important for the role.

Is guest relations a stressful job?

Guest agent roles often involve managing guest needs, resolving issues, and maintaining a positive experience, which can be stressful during busy periods or when handling difficult guests. Good communication skills and the ability to stay calm under pressure help manage stress in this customer service-focused position.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What job categories do people searching Guest Agent jobs in Decatur, GA look for? The top searched job categories for Guest Agent jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Guest Agent jobs? Cities near Decatur, GA with the most Guest Agent job openings:
Guest Agent jobs near you
Guest Service Agent

Guest Service Agent

Peachtree Hospitality Management

Alpharetta, GA • On-site

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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