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Our employees make a difference every day by providing world-class healthcare. The Department of Pathology and Laboratory Medicine participates in the care of virtually every Cedars-Sinai Medical ...
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Description SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front ...
Description SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front ...
Group Operations information
See salary details
$9.86 - $13.44
2% of jobs
$15.49 is the 25th percentile. Wages below this are outliers.
$13.44 - $17.02
40% of jobs
The median wage is $18.52 / hr.
$17.02 - $20.61
19% of jobs
$23.77 is the 75th percentile. Wages above this are outliers.
$20.61 - $24.19
16% of jobs
$24.19 - $27.78
4% of jobs
$27.78 - $31.36
4% of jobs
$31.36 - $34.94
1% of jobs
$34.94 - $38.53
2% of jobs
$38.53 - $42.11
3% of jobs
$42.11 - $45.69
4% of jobs
$45.69 - $49.28
4% of jobs
$9
$24
$49
How much do group operations jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Group Operations Manager, and why are they important?
How does a Group Operations role typically interact with other departments within an organization?
What are Group Operations?
What is the difference between Group Operations vs Operations Coordinator?
| Aspect | Group Operations | Operations Coordinator |
|---|---|---|
| Credentials | Typically requires experience in operations management, sometimes a degree in business or related field | Often requires administrative or business-related certifications, with a focus on coordination skills |
| Work Environment | Oversees multiple teams or departments within an organization, often in corporate or large enterprise settings | Works closely with teams to coordinate daily activities, usually in office or administrative settings |
| Employer & Industry Usage | Common in industries like retail, hospitality, and corporate services for managing large operations | Found across various industries for supporting operational activities and ensuring smooth workflow |
In summary, Group Operations roles focus on managing multiple teams or departments at a strategic level, requiring broader experience and oversight. Operations Coordinators handle day-to-day coordination tasks, emphasizing administrative skills and direct support within teams.

Operations Manager @ Hilton Garden Inn Durham Southpoint
Summit Hospitality Group LTDDurham, NC โข On-site
Full-time
PTO
Posted 5 days ago
Job description
SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount.
PREREQUISITES/QUALIFICATIONS:
- A minimum of 2-5 years of experience with name-brand hotel/restaurant companies
- 2-5 years of progressive management experience preferred
- Service-oriented style with professional presentation and interpersonal skills
- Hotel/Hospitality degree is an asset
- Clear concise, written and verbal communication skills (English)
- Proficient in Microsoft & Excel
- High energy, entrepreneurial spirit, motivational leader.
- Interest in career progression in hotel/hospitality management roles
WORK ENVIRONMENT:
- Flexible work schedule
- Able to lift 25 lbs.
- Valid Driver's License
- Sitting, standing, and moving for extended periods of time
Benefits:
- Personal time/Vacation time
- Insurance benefits
- Quarterly Bonuses
- Hotel Discounts
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements
DUTIES & RESPONSIBILITIES:
- The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
- Responsible for short and long term planning and management of the hotel's Front Office operations
- Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel
- Strict adherence to the approved budget for the hotel operations
- Ensure proper staffing levels for customer service goals
- Maintain guest room inventory
- Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures
- Perform all tasks of a Front Office staff as needed to facilitate service
- Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections
- Maintain excellent communications with Housekeeping Department
- Maintain information on prices, rates, special packages, programs, etc.
- Investigate, analyze, resolve and report guest complaints in a timely fashion
- Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities
- Cover open shifts due to call offs and/or low business levels
- Must be able to work all shift including weekends and evenings
- Capable of developing and training subordinates
- Inspect public areas and ensure proper cleanliness
- Duties are subject to change and additional responsibilities/tasks may be assigned as needed
About Summit Hospitality Group
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Raleigh, NC, US
Year founded
1989