Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
New
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
New
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
New
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
New
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
New
Salem, OR · On-site
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
Salem, OR · On-site
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
Salem, OR · On-site
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
Salem, OR · On-site
Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have ...
OR · Remote
$90K - $120K/yr
As the IT Support Engineer, You aren't just keeping the lights on; you are a core player that ... Google Workspace account management, SaaS access grants and revocations, and enterprise fleet ...
OR · Remote
$90K - $120K/yr
As the IT Support Engineer, You aren't just keeping the lights on; you are a core player that ... Google Workspace account management, SaaS access grants and revocations, and enterprise fleet ...
OR · On-site
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies ... Three years of experience in a technical support or engineering role, with a focus on AI ...
OR · On-site
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies ... Three years of experience in a technical support or engineering role, with a focus on AI ...
OR · Remote
$80K - $100K/yr
Alkami is hiring a Senior Application Support Engineer that has ticket management and customer ... Familiarity with Google docs * Exceptional communication and customer facing skills * Strong ...
OR · Remote
$80K - $100K/yr
Alkami is hiring a Senior Application Support Engineer that has ticket management and customer ... Familiarity with Google docs * Exceptional communication and customer facing skills * Strong ...
OR · On-site
Job Summary The Solutions Engineer - Google AI collaborates with account and specialty teams to ... Develop use casesand demosin the SHI lab to support sales engagements * Provide relevant customer ...
Bachelor's degree in Electrical Engineering, Power Engineering, a related technical field, or ... at Google . Responsibilities * Provide expert technical support to data center services and ...
Bachelor's degree in Electrical Engineering, Power Engineering, a related technical field, or ... at Google . Responsibilities * Provide expert technical support to data center services and ...
OR · On-site
Job Summary The Security Engineer - Google collaborates with account and specialty teams to assess ... Develop use casesand demosin the SHI lab to support sales engagements * Provide relevant customer ...
$124K - $177K/yr
Support proofsofconcept and the adoption of emerging cloud capabilities. What You'll Bring: * A ... engineering experience. * 4+ years of handson experience with Google Cloud Platform. * Proven ...
$124K - $177K/yr
Support proofsofconcept and the adoption of emerging cloud capabilities. What You'll Bring: * A ... engineering experience. * 4+ years of handson experience with Google Cloud Platform. * Proven ...
... engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and ...
... engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and ...
The Dalles, OR · On-site
$136K - $177K/yr
Experience supporting data centers and system-level new product introductions (NPI). Preferred ... make Google's product portfolio possible. We're proud to be our engineers' engineers and love ...
The Dalles, OR · On-site
$136K - $177K/yr
Experience supporting data centers and system-level new product introductions (NPI). Preferred ... make Google's product portfolio possible. We're proud to be our engineers' engineers and love ...
Bachelor's degree in Business, Finance, Supply Chain, Accounting, Engineering, or a similar field ... We empower Google customers with breakthrough capabilities and insights by delivering AI and ...
Bachelor's degree in Business, Finance, Supply Chain, Accounting, Engineering, or a similar field ... We empower Google customers with breakthrough capabilities and insights by delivering AI and ...
Portland, OR · On-site
$177K/yr
... support Google's infrastructure growth. You'll work with specific project teams on negotiating ... that enable developers to build the future. From software to hardware our teams are shaping the ...
Portland, OR · On-site
$177K/yr
... support Google's infrastructure growth. You'll work with specific project teams on negotiating ... that enable developers to build the future. From software to hardware our teams are shaping the ...
OR · On-site
$82K - $82K/yr
Align with Product and Engineering teams to support Google Cloud integration priorities and innovation. * Manage the Google view of the pipeline, including Deal Registration and Partner Advantage ...
We provide 24/7 threat monitoring, crisis support, and strategic intelligence to protect Google ... We are an upbeat, creative, team-oriented group of engineers committed to building and operating ...
We provide 24/7 threat monitoring, crisis support, and strategic intelligence to protect Google ... We are an upbeat, creative, team-oriented group of engineers committed to building and operating ...
$108K - $143K/yr
Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource ... Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud) The team AI ...
$108K - $143K/yr
Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource ... Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud) The team AI ...
$108K - $143K/yr
Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource ... Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud) The team AI ...
$108K - $143K/yr
Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource ... Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud) The team AI ...
$17.54 - $22.48
4% of jobs
$22.48 - $27.43
9% of jobs
$31.51 is the 25th percentile. Wages below this are outliers.
$27.43 - $32.37
14% of jobs
$32.37 - $37.31
15% of jobs
The median wage is $39.63 / hr.
$37.31 - $42.26
17% of jobs
$42.26 - $47.20
16% of jobs
$47.34 is the 75th percentile. Wages above this are outliers.
$47.20 - $52.15
9% of jobs
$52.15 - $57.09
7% of jobs
$57.09 - $62.04
4% of jobs
$62.04 - $66.98
3% of jobs
$66.98 - $71.93
1% of jobs
$17
$42
$71
| Aspect | Google Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in Computer Science or related field; technical certifications | High school diploma or equivalent; technical certifications preferred |
| Work Environment | Corporate offices, remote support for Google products | Call centers, IT departments, or remote support roles |
| Employer & Industry Usage | Primarily in tech companies, especially Google | Various industries including tech, telecom, and retail |
| Common Search & Comparison Intent | Understanding roles, responsibilities, and qualifications | Job requirements and career path options |
The Google Support Engineer typically requires a technical degree and certifications, working mainly in corporate or remote environments supporting Google products. In contrast, a Technical Support Specialist may have a broader industry presence with varied educational backgrounds, often working in call centers or IT support roles. Both roles involve troubleshooting and customer support but differ in scope, environment, and specialization.
7.8
Based on 78 frontline employees who took The Breakroom Quiz
71st of 204 rated it services
Job ID: 2613477
Location: Salem, OR, US
Date Posted: 2026-06-09
Category: Engineering and Sciences
Subcategory: Field Technician
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 25% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE
Description
Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 11 with strong user interaction skills. Need to be able to work independently and as part of a team. Diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS Imaging process using JAMF preferred but not required. May be assigned to assist in leading small projects and team efforts. Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration, and domain administration. Must possess a degree. High School Diploma may be substituted with 6 additional years of related experience. HDI Technical Support Professional required within six (6) months of employment. Duties: Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues. Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system. Certifications desirable but not required include A+, Net+, Secure+. Must be reliable and have independent transportation.
Top Qualifications, Skills, Experience or Certifications:
Qualifications
Job Role Specific Requirements:
The support will range from simple to complex system issues and may include VIP support requirements.
The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.
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