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Google It Support Entry Level Jobs in Florida (NOW HIRING)

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

Stefanini

IT Support Specialist

Boca Raton, FL · On-site

Our IT staffing services free you from the challenges of finding, recruiting, training and ... Google Apps * VPN / Remote Connectivity * Mobile Device Support (Andriod, iOS, Blackberry devices)

Bridges International

IT Support Technician

Jacksonville, FL · On-site

$20 - $27.25/hr

IT Support Technician The Jacksonville Bridge - Jacksonville, FL 32254 Overview Level Entry Position Type Full Time Job Shift Any Education Level High School Travel Percentage None Category ...

ASM Global

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt The Role The IT Support Specialist will support the IT Manager and the IT ...

ASM Global

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt The Role The IT Support Specialist will support the IT Manager and the IT ...

AEG

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt The Role The IT Support Specialist will support the IT Manager and the IT ...

ASM Global

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly - Non-Exempt The Role The IT Support Specialist will support the IT Manager and the IT ...

Ransom Everglades

IT Support Specialist

Miami, FL · On-site

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures ...

Lisinski Law Firm

IT Support Contractor

Tampa, FL · On-site

In this high-visibility role, you'll own day-to-day IT operations-delivering hands-on support, deploying hardware, troubleshooting issues, and partnering with a centralized IT team to keep everything ...

AEG FUELS

IT Support Engineer

Miami, FL · On-site

Support Engineer AEG is looking for a talented Support Engineer to join our dynamic IT team. This role requires a well-rounded individual with expertise in various IT systems and a customer-focused ...

Cumming Group

IT Support Technician

Miami, FL

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

AtWork - Doral

IT Support Specialist

Miami, FL · On-site

We are seeking an IT Support Specialist to provide technical support and help desk services for our Contact Center. This role includes installing and configuring computer hardware and software ...

Holland & Knight

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

Holland & Knight LLP

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

Holland & Knight

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

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Google It Support Entry Level information

What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional, and why are they important?

To thrive as a Google IT Support Entry Level professional, you need a strong understanding of computer hardware, troubleshooting, operating systems, and basic networking, typically backed by a high school diploma or a Google IT Support Professional Certificate. Familiarity with ticketing systems, remote desktop tools, and productivity software is commonly expected in this role. Strong communication skills, patience, and a customer-focused attitude help you effectively resolve user issues and work well with team members. These skills and qualities are crucial for delivering reliable technical support and maintaining smooth business operations.

What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?

Entry-level IT Support professionals at Google often encounter challenges such as troubleshooting a wide variety of technical issues across different platforms, managing multiple support tickets simultaneously, and adapting quickly to Google's fast-paced and innovative environment. Building strong communication skills is essential, as the role often involves assisting both technical and non-technical users. To prepare, candidates should familiarize themselves with Google's suite of tools, practice effective problem-solving techniques, and be ready to learn continuously as new technologies are adopted.

What is a Google IT Support Entry Level position?

A Google IT Support Entry Level position refers to an entry-level job role focused on providing technical support and troubleshooting for computer systems, hardware, and software. These professionals assist users with resolving IT-related issues, setting up equipment, and maintaining network systems. The role is designed for individuals starting their careers in IT, often after completing the Google IT Support Professional Certificate or similar training. It offers foundational experience in diagnosing technical problems, customer service, and understanding IT infrastructure.

What is the difference between Google IT Support Entry Level vs Help Desk Technician?

AspectGoogle IT Support Entry LevelHelp Desk Technician
CertificationsCompTIA A+, Google IT Support Professional CertificateCompTIA A+, HDI Customer Service Representative
Work EnvironmentCorporate, tech companies, remote optionsHelp desks, call centers, corporate IT support
Industry UsageWidely used in tech and corporate sectorsCommon in IT service providers and internal support teams
Search/Comparison IntentYesYes

Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

What are the most commonly searched types of Google It Support jobs in Florida? The most popular types of Google It Support jobs in Florida are:
What are popular job titles related to Google It Support Entry Level jobs in Florida? For Google It Support Entry Level jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Google It Support Entry Level jobs in Florida look for? The top searched job categories for Google It Support Entry Level jobs in Florida are:
Google It Support Entry Level jobs near you
IT Support Technician

IT Support Technician

Cumming Group

Miami, FL • On-site

$22.93 - $29.06/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!
We are currently hiring for an IT Support Technician to be based in our Miami, FL office. This is a 100% in office position, supporting our internal employees who are located at 30+ offices across the US. The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access issues.
Essential Duties & Responsibilities:

  • Answer calls and respond to tickets from the Support Desk ticketing system.
  • Communicate using MS Teams, email, and in person.
  • Gather the relevant information needed to identify, troubleshoot, and resolve issues.
  • Remote into TMs computers to install software, troubleshoot, provide "hands on" assistance, etc., while talking with TMs on the phone.
  • Provide first level corrective action.
  • Collaborate with IT staff TMs, escalates to second level (IT Support Tech II) when necessary.
  • Use the IT Ticketing system to log calls, document steps taken, next steps, follow-ups, resolutions, etc.
  • Assisting Team Members with learning certain tasks and offering recommendations on alternative ways to accomplish a task.
  • Collaborate with internal IT Team Members and escalate tickets when needed.
  • Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc.
  • Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs.
  • Learn and support new systems and applications.
  • Follow KB articles, checklists, and other documentation.
  • Research, evaluate, and test hardware, software products, and system solutions.
  • Participate in I.T. Projects.
  • Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
  • Occasionally assist the Hardware support team with various tasks related to deploying new equipment, inventory, inspection, testing & troubleshooting along with basic hardware maintenance and repairs as needed.
  • Other duties as assigned.
  • Attendance at work during normal business hours.
Knowledge & Skills Required:
  • Strong knowledge of Windows 10, 11, Microsoft Office 365, including Outlook, Teams, and OneDrive.
  • Familiarity with Active Directory and Azure.
  • Ability to read, understand, and follow technical written processes, balanced with creative problem solving.
  • Previous experience staging and deploying Windows 10 computers preferred but not required.
  • Strong troubleshooting skills.
  • Excels at teamwork and working with people to solve complex/advanced issues.
  • Ability to multi-task, prioritize and work efficiently.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Additional preferred skillsets or areas of experience include: InTune, Automation, Security, Coding, & PowerShell
#LI-ML1
Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.
All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.
The salary range for this full-time role is $22.93-$29.06 per hour. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements.
In addition to base salary, Cumming Group offers a comprehensive benefits package including:
  • Medical
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • 401(k) Matching
  • Paid Time Off
  • Paid Holidays
  • Short and long-term disability
  • Employee Assistance Program

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