Preferred Qualifications Professional certifications such as CompTIA A+ , Network+ , Google IT Support Professional , or Microsoft Certified: Modern Desktop Administrator . Familiarity with remote ...
Preferred Qualifications Professional certifications such as CompTIA A+ , Network+ , Google IT Support Professional , or Microsoft Certified: Modern Desktop Administrator . Familiarity with remote ...
Key Responsibilities IT Helpdesk Support ... Provide day-to-day technical support for internal users across Microsoft, Google Workspace, and ...
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Key Responsibilities IT Helpdesk Support ... Provide day-to-day technical support for internal users across Microsoft, Google Workspace, and ...
IT Support Specialist
Sarasota, FL · On-site
$50K - $55K/yr
IT Support Specialist Are you ready to grow and advance your career? Join our team! Accurate ... Working knowledge of iOS, Windows 11, MacOS, & Google Workspace. * Organize and manage vendor ...
IT Support Specialist
Sarasota, FL · On-site
$50K - $55K/yr
IT Support Specialist Are you ready to grow and advance your career? Join our team! Accurate ... Working knowledge of iOS, Windows 11, MacOS, & Google Workspace. * Organize and manage vendor ...
IT Support Technician
$50K - $55K/yr
Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...
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IT Support Technician
$50K - $55K/yr
Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...
It Support Specialist
Miami, FL · On-site
It Support Specialist Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in ...
It Support Specialist
Miami, FL · On-site
It Support Specialist Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in ...
IT Support Specialist As a top-performing charter school in our county and state, Dayspring Academy seeks individuals who thrive in a fast-paced environment, strive for excellence, and are dedicated ...
IT Support Specialist As a top-performing charter school in our county and state, Dayspring Academy seeks individuals who thrive in a fast-paced environment, strive for excellence, and are dedicated ...
The Manager of IT Support ensures the delivery of reliable, cost-effective, and high-quality end-user technology services while maintaining fiscal responsibility and operational efficiency. This role ...
The Manager of IT Support ensures the delivery of reliable, cost-effective, and high-quality end-user technology services while maintaining fiscal responsibility and operational efficiency. This role ...
IT Support Specialist
Miami, FL · On-site
IT Support Specialist Miami, Florida (Onsite) Full Time Web Cam Interview Role:- * Windows team is looking for an IT Support Specialist to join their team. * The team will provide support in the new ...
IT Support Specialist
Miami, FL · On-site
IT Support Specialist Miami, Florida (Onsite) Full Time Web Cam Interview Role:- * Windows team is looking for an IT Support Specialist to join their team. * The team will provide support in the new ...
IT Support Specialist
Miami, FL · On-site
IT Support Specialist Miami, Florida (Onsite) Full Time Web Cam Interview Role:- * Windows team is looking for an IT Support Specialist to join their team. * The team will provide support in the new ...
IT Support Specialist
Miami, FL · On-site
IT Support Specialist Miami, Florida (Onsite) Full Time Web Cam Interview Role:- * Windows team is looking for an IT Support Specialist to join their team. * The team will provide support in the new ...
IT Support Technician
Tallahassee, FL · On-site
$20.50 - $28/hr
Role Overview We are seeking an entry-level IT Support Technician to provide Tier I software support for financial management systems. This role involves assisting with the maintenance and ...
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IT Support Technician
Tallahassee, FL · On-site
$20.50 - $28/hr
Role Overview We are seeking an entry-level IT Support Technician to provide Tier I software support for financial management systems. This role involves assisting with the maintenance and ...
IT Support Specialist - Office Position Azure | Microsoft 365 | Networking | Development About the Role We are looking for a skilled and motivated IT Support Specialist to join our team in an office ...
IT Support Specialist - Office Position Azure | Microsoft 365 | Networking | Development About the Role We are looking for a skilled and motivated IT Support Specialist to join our team in an office ...
IT Support
New Port Richey, FL · On-site
$19.25 - $26.25/hr
Help Desk Support: Provide front-line assistance via phone, email, or in-person to address IT ... Implement and maintain security measures to protect the school's IT infrastructure, including ...
IT Support
New Port Richey, FL · On-site
$19.25 - $26.25/hr
Help Desk Support: Provide front-line assistance via phone, email, or in-person to address IT ... Implement and maintain security measures to protect the school's IT infrastructure, including ...
IT Support Specialist
Aventura, FL · On-site
IT Support Specialist - Office Position Azure Microsoft 365 Networking Development About the Role We are looking for a skilled and motivated IT Support Specialist to join our team in an office-based ...
IT Support Specialist
Aventura, FL · On-site
IT Support Specialist - Office Position Azure Microsoft 365 Networking Development About the Role We are looking for a skilled and motivated IT Support Specialist to join our team in an office-based ...
IT Support
New Port Richey, FL · On-site
$19.25 - $26.25/hr
Help Desk Support: Provide front-line assistance via phone, email, or in-person to address IT ... Implement and maintain security measures to protect the school's IT infrastructure, including ...
Quick apply
IT Support
New Port Richey, FL · On-site
$19.25 - $26.25/hr
Help Desk Support: Provide front-line assistance via phone, email, or in-person to address IT ... Implement and maintain security measures to protect the school's IT infrastructure, including ...
IT Support
$19.25 - $26.25/hr
Help Desk Support: Provide front-line assistance via phone, email, or in-person to address IT ... Implement and maintain security measures to protect the school's IT infrastructure, including ...
IT Support
$19.25 - $26.25/hr
Help Desk Support: Provide front-line assistance via phone, email, or in-person to address IT ... Implement and maintain security measures to protect the school's IT infrastructure, including ...
IT Support Escalation
Fort Lauderdale, FL · On-site
$50K - $55K/yr
This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ... Basic Functions: * Provide IT support relating to issues with internal systems and network ...
IT Support Escalation
Fort Lauderdale, FL · On-site
$50K - $55K/yr
This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ... Basic Functions: * Provide IT support relating to issues with internal systems and network ...
IT Support Escalation
Fort Lauderdale, FL · On-site
$48K - $55K/yr
This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ... Basic Functions: * Provide IT support relating to issues with internal systems and network ...
Quick apply
IT Support Escalation
Fort Lauderdale, FL · On-site
$48K - $55K/yr
This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ... Basic Functions: * Provide IT support relating to issues with internal systems and network ...
IT Support Specialist
Sarasota, FL · On-site
$50K - $55K/yr
Accurate Personnel is hiring immediately for an IT Support Specialist to join our team in Sarasota ... Working knowledge of iOS, Windows 11, MacOS, & Google Workspace. * Organize and manage vendor ...
IT Support Specialist
Sarasota, FL · On-site
$50K - $55K/yr
Accurate Personnel is hiring immediately for an IT Support Specialist to join our team in Sarasota ... Working knowledge of iOS, Windows 11, MacOS, & Google Workspace. * Organize and manage vendor ...
IT Support Escalation
Lauderdale Lakes, FL · On-site
$50K - $55K/yr
This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ... Basic Functions: * Provide IT support relating to issues with internal systems and network ...
IT Support Escalation
Lauderdale Lakes, FL · On-site
$50K - $55K/yr
This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ... Basic Functions: * Provide IT support relating to issues with internal systems and network ...
IT Support Technician
Fort Lauderdale, FL · On-site
$20.50 - $28/hr
The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is ...
Quick apply
IT Support Technician
Fort Lauderdale, FL · On-site
$20.50 - $28/hr
The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is ...
Google It Support Entry Level information
What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional, and why are they important?
What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?
What is a Google IT Support Entry Level position?
What is the difference between Google IT Support Entry Level vs Help Desk Technician?
| Aspect | Google IT Support Entry Level | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Google IT Support Professional Certificate | CompTIA A+, HDI Customer Service Representative |
| Work Environment | Corporate, tech companies, remote options | Help desks, call centers, corporate IT support |
| Industry Usage | Widely used in tech and corporate sectors | Common in IT service providers and internal support teams |
| Search/Comparison Intent | Yes | Yes |
Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our growing team. In this role, you will serve as the first point of contact for employees experiencing technical issues. You will be responsible for diagnosing, troubleshooting, and resolving hardware, software, and network problems to ensure minimal disruption to daily business operations.
The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional technical support.
Key ResponsibilitiesTechnical Support: Provide first-level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and chat.
Issue Resolution: Troubleshoot, diagnose, and resolve technical problems including password resets, network connectivity issues, software installation errors, and hardware malfunctions.
Ticket Management: Log, track, and document all help desk requests and resolutions within the ticketing system; escalate complex issues to Tier 2 or Tier 3 support when necessary.
Onboarding & Offboarding: Set up, configure, and deploy workstations, laptops, peripheral devices, and accounts for new hires; securely wipe and reclaim assets during offboarding.
System Maintenance: Maintain accurate inventory records of all company hardware, software licenses, and access permissions.
User Documentation: Create and update user-facing documentation, quick-start guides, and internal FAQs to promote user self-service.
Qualifications & SkillsExperience: 1–3 years of experience in an IT help desk, technical support, or customer service role.
Education: Associate degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Operating Systems: Proficient with Windows 10/11 and macOS environments.
Software Knowledge: Experience supporting Microsoft 365 applications (Word, Excel, Outlook, Teams), identity management tools, and standard business software.
Core Competencies:
Strong troubleshooting skills and a methodical approach to problem-solving.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Proven ability to multi-task and prioritize workload effectively in a fast-paced environment.
Preferred QualificationsProfessional certifications such as CompTIA A+, Network+, Google IT Support Professional, or Microsoft Certified: Modern Desktop Administrator.
Familiarity with remote management tools and modern Applicant Tracking Systems or HRIS/IT ticketing workflows.
What We OfferCompetitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) matching and retirement planning.
Generous Paid Time Off (PTO) and paid holidays.
Opportunities for professional development, certifications, and career advancement.