... support team members, encouraging collaboration and knowledge-sharing. • Design and implement ... Microsoft 365 applications (SharePoint, Teams). • Hands-on experience providing technical ...
... support team members, encouraging collaboration and knowledge-sharing. • Design and implement ... Microsoft 365 applications (SharePoint, Teams). • Hands-on experience providing technical ...
Microsoft 365 Developer
Ocoee, FL · On-site
Collaborate with senior developers to implement and test Microsoft 365 solutions * Assist in creating and maintaining technical documentation and user guides * Support troubleshooting and resolution ...
Microsoft 365 Developer
Ocoee, FL · On-site
Collaborate with senior developers to implement and test Microsoft 365 solutions * Assist in creating and maintaining technical documentation and user guides * Support troubleshooting and resolution ...
Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr (+ commission)
... technical ability, and qualifications Position Summary All Computer Center, Inc. is seeking a ... Engineer will support computer hardware, operating systems, business applications, Microsoft 365 ...
Quick apply
Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr (+ commission)
... technical ability, and qualifications Position Summary All Computer Center, Inc. is seeking a ... Engineer will support computer hardware, operating systems, business applications, Microsoft 365 ...
... technical resource on the team. This is an upper mid-level role for someone who works with real ... Support and maintain Exchange Online, Entra ID, Intune, OneDrive, and Microsoft 365 security
Quick apply
... technical resource on the team. This is an upper mid-level role for someone who works with real ... Support and maintain Exchange Online, Entra ID, Intune, OneDrive, and Microsoft 365 security
Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr (+ commission)
... technical ability, and qualifications Position Summary All Computer Center, Inc. is seeking a ... Engineer will support computer hardware, operating systems, business applications, Microsoft 365 ...
Quick apply
Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr (+ commission)
... technical ability, and qualifications Position Summary All Computer Center, Inc. is seeking a ... Engineer will support computer hardware, operating systems, business applications, Microsoft 365 ...
IT Support Engineer
Jacksonville, FL · On-site
You'll be the go-to resource for technical support across the organization, partnering with ... You'll troubleshoot hardware, software, Microsoft 365 applications, mobile devices, conference room ...
IT Support Engineer
Jacksonville, FL · On-site
You'll be the go-to resource for technical support across the organization, partnering with ... You'll troubleshoot hardware, software, Microsoft 365 applications, mobile devices, conference room ...
IT Support Engineer
Jacksonville, FL · On-site
You'll be the go-to resource for technical support across the organization, partnering with ... You'll troubleshoot hardware, software, Microsoft 365 applications, mobile devices, conference room ...
IT Support Engineer
Jacksonville, FL · On-site
You'll be the go-to resource for technical support across the organization, partnering with ... You'll troubleshoot hardware, software, Microsoft 365 applications, mobile devices, conference room ...
Senior Microsoft 365 Engineer
Lake Mary, FL · On-site
$91K - $125K/yr
The Opportunity The Senior Microsoft 365 Engineer is responsible for the design, implementation ... engage Microsoft support when required Leadership & Collaboration * Serve as senior technical ...
Quick apply
Senior Microsoft 365 Engineer
Lake Mary, FL · On-site
$91K - $125K/yr
The Opportunity The Senior Microsoft 365 Engineer is responsible for the design, implementation ... engage Microsoft support when required Leadership & Collaboration * Serve as senior technical ...
Senior Microsoft 365 Engineer
Lake Mary, FL · On-site
$91K - $125K/yr
The Opportunity The Senior Microsoft 365 Engineer is responsible for the design, implementation ... engage Microsoft support when required Leadership & Collaboration * Serve as senior technical ...
Quick apply
Senior Microsoft 365 Engineer
Lake Mary, FL · On-site
$91K - $125K/yr
The Opportunity The Senior Microsoft 365 Engineer is responsible for the design, implementation ... engage Microsoft support when required Leadership & Collaboration * Serve as senior technical ...
Senior Microsoft 365 Developer
Ocoee, FL · On-site
Senior Microsoft 365 Developer Location: Ocoee, FL The Senior Microsoft 365 Developer is ... technical documentation, including architecture diagrams, user guides, and SOPs Support lifecycle ...
Senior Microsoft 365 Developer
Ocoee, FL · On-site
Senior Microsoft 365 Developer Location: Ocoee, FL The Senior Microsoft 365 Developer is ... technical documentation, including architecture diagrams, user guides, and SOPs Support lifecycle ...
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Quick apply
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · Hybrid
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · Hybrid
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$250/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$250/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
This will include: * Function as onshore engineer/consultant for the following Microsoft ... Provide technical support for M365 E5 security services and resolve service-related issues through ...
Technical Support Engineer
Miami, FL · On-site +1
We are seeking a Technical Support Engineer to support our world-class packet microwave and ... using Microsoft Office and SQL * Investigating and resolving throughput and performance issues ...
Technical Support Engineer
Miami, FL · On-site +1
We are seeking a Technical Support Engineer to support our world-class packet microwave and ... using Microsoft Office and SQL * Investigating and resolving throughput and performance issues ...
Technical Support Engineer
Miami, FL · On-site
We are seeking a Technical Support Engineer to support our world-class packet microwave and ... using Microsoft Office and SQL * Investigating and resolving throughput and performance issues ...
Technical Support Engineer
Miami, FL · On-site
We are seeking a Technical Support Engineer to support our world-class packet microwave and ... using Microsoft Office and SQL * Investigating and resolving throughput and performance issues ...
Microsoft 365 Technical Support Engineer information
What does a Microsoft 365 Technical Support Engineer do?
A Microsoft 365 Technical Support Engineer is responsible for assisting customers with technical issues related to Microsoft 365 products and services, such as Outlook, Teams, SharePoint, and OneDrive. They diagnose and troubleshoot problems, provide guidance on setup and usage, and help resolve software or connectivity issues. Their goal is to ensure customers have a smooth experience with Microsoft 365 by delivering prompt and effective technical support.
What are the key skills and qualifications needed to thrive as a Microsoft 365 Technical Support Engineer?
To thrive as a Microsoft 365 Technical Support Engineer, you need a strong understanding of Microsoft 365 products, problem-solving skills, and a background in IT support or computer science. Familiarity with tools such as Microsoft Exchange, SharePoint, Teams, Active Directory, and relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate are typically required. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These capabilities ensure efficient troubleshooting, high user satisfaction, and reliable support for business-critical cloud services.
What are some common challenges faced by Microsoft 365 Technical Support Engineers when troubleshooting client issues?
Microsoft 365 Technical Support Engineers often encounter challenges such as diagnosing complex integration issues across multiple Microsoft 365 services (like Exchange, SharePoint, and Teams), navigating varying customer environments, and keeping up with frequent platform updates. Effective troubleshooting requires strong communication skills to clarify technical issues with clients who may have different levels of technical expertise. Additionally, balancing multiple support tickets and prioritizing urgent cases can be demanding, but it also provides opportunities to develop expertise and problem-solving skills in a collaborative, fast-paced environment.
What is the difference between Microsoft 365 Technical Support Engineer vs Microsoft 365 Support Specialist?
| Aspect | Microsoft 365 Technical Support Engineer | Microsoft 365 Support Specialist |
|---|---|---|
| Certifications | Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Fundamentals | Similar certifications, often including Microsoft 365 Fundamentals or Modern Desktop certifications |
| Work Environment | Technical support teams, troubleshooting complex issues, often in IT departments or service centers | Customer-facing support, resolving user issues, often in help desks or support centers |
| Employer & Industry Usage | IT service providers, enterprise IT departments, tech companies | Help desks, MSPs, corporate support teams |
The Microsoft 365 Technical Support Engineer focuses on diagnosing and resolving complex technical issues related to Microsoft 365 products, often requiring deeper technical knowledge and certifications. In contrast, the Microsoft 365 Support Specialist handles more straightforward user support queries, providing assistance and guidance. Both roles are essential in supporting Microsoft 365 services but differ in technical depth and scope.
Does Microsoft 365 include technical support?
Microsoft 365 offers technical support to its subscribers, including options like phone, chat, and online help for troubleshooting and assistance. Support availability and levels vary depending on the subscription plan, and Microsoft 365 Technical Support Engineers often help users resolve issues related to the platform and its services.
What are popular job titles related to Microsoft 365 Technical Support Engineer jobs in Florida?
For Microsoft 365 Technical Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Microsoft 365 Technical Support Engineer jobs in Florida look for?
The top searched job categories for Microsoft 365 Technical Support Engineer jobs in Florida are:
What cities in Florida are hiring for Microsoft 365 Technical Support Engineer jobs?
Cities in Florida with the most Microsoft 365 Technical Support Engineer job openings:
Job description
Job Summary:
MDAEdge is a company seeking a Microsoft 365 Technical Lead to provide technical guidance on M365 projects. The role involves overseeing project development, mentoring team members, and designing scalable M365 solutions to meet business requirements.
Responsibilities:
• Provide technical guidance on M365 projects (SharePoint, Teams, Copilot, Power Apps, Power Automate).
• Serve as the technical lead, ensuring high-quality delivery and resolving technical challenges.
• Mentor and support team members, encouraging collaboration and knowledge-sharing.
• Design and implement innovative M365 solutions aligned with business requirements.
• Work with stakeholders to gather requirements and propose solutions.
• Troubleshoot issues and deliver timely resolutions to keep projects on track.
• Identify risks or bottlenecks and provide proactive solutions.
Qualifications:
Required:
• Must be available to work 100% onsite in Palm Beach Gardens, FL (non-negotiable).
• Strong experience designing, building, and deploying solutions using Microsoft 365 applications (SharePoint, Teams).
• Hands-on experience providing technical guidance for M365 projects, including SharePoint, Teams, Copilot, Power Apps, and Power Automate.
• Experience serving as a technical lead, overseeing project development and ensuring best practices.
• Proven ability to design, develop, and implement robust and scalable M365 solutions.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.
MDAEdge is a company seeking a Microsoft 365 Technical Lead to provide technical guidance on M365 projects. The role involves overseeing project development, mentoring team members, and designing scalable M365 solutions to meet business requirements.
Responsibilities:
• Provide technical guidance on M365 projects (SharePoint, Teams, Copilot, Power Apps, Power Automate).
• Serve as the technical lead, ensuring high-quality delivery and resolving technical challenges.
• Mentor and support team members, encouraging collaboration and knowledge-sharing.
• Design and implement innovative M365 solutions aligned with business requirements.
• Work with stakeholders to gather requirements and propose solutions.
• Troubleshoot issues and deliver timely resolutions to keep projects on track.
• Identify risks or bottlenecks and provide proactive solutions.
Qualifications:
Required:
• Must be available to work 100% onsite in Palm Beach Gardens, FL (non-negotiable).
• Strong experience designing, building, and deploying solutions using Microsoft 365 applications (SharePoint, Teams).
• Hands-on experience providing technical guidance for M365 projects, including SharePoint, Teams, Copilot, Power Apps, and Power Automate.
• Experience serving as a technical lead, overseeing project development and ensuring best practices.
• Proven ability to design, develop, and implement robust and scalable M365 solutions.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.
About MDA Edge
Sourced by ZipRecruiter
Industry
Custom software development services
Company size
51 - 200 Employees
Headquarters location
Los Altos, CA, US