ZipRecruiter

Log In

1

Google Fi Jobs (NOW HIRING)

Fi

Content Specialist

New York, NY · On-site

$25 - $40/hr

Welcome to Fi. We're a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Fi

Logistics Manager

New York, NY

$95K - $140K/yr

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Fi

Logistics Manager

New York, NY · On-site

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Fi

Logistics Manager

New York, NY

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

PLACE

Listing Manager

Denver, CO · On-site +1

$40K - $60K/yr

Google Drive/Google Sheets/Google About-our-team The FI Team is one of the nation's leading investor-friendly real estate teams, helping clients build wealth through real estate while also serving ...

previous pagenext page

Showing results 21-40

All JobsGoogle Fi Jobs

Google Fi information

See salary details

$10

$18

$25

How much do google fi jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for google fi in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What types of challenges might someone face while working in a support role at Google Fi?

Employees in a Google Fi support role often face the challenge of troubleshooting diverse technical issues across a variety of mobile devices and networks. Since customers may have urgent concerns with service interruptions or account management, quick thinking and clear communication are essential. Team members regularly collaborate with other departments, such as engineering or product teams, to resolve complex problems or identify emerging trends. Adapting to frequent updates in mobile technology and maintaining up-to-date knowledge of service features are also important aspects of the job. This fast-paced, dynamic work environment is ideal for individuals who enjoy critical thinking and continuous learning.

What is a Google Fi?

A Google Fi job typically refers to a position at Google related to Google Fi, the company's mobile virtual network operator (MVNO) service. Roles may include customer support, software development, marketing, or operations to enhance and maintain the service. Employees in these positions work on improving network performance, user experience, and customer support solutions. Job responsibilities vary depending on the specific role and department within Google Fi.

What are the key skills and qualifications needed to thrive in the Google Fi position, and why are they important?

To thrive in a role supporting Google Fi, candidates typically need strong customer service skills, technical troubleshooting abilities, and familiarity with mobile telecommunications. Experience with CRM platforms, ticketing systems, and knowledge of wireless carrier technologies or certifications in telecommunications can be beneficial. Excellent communication, patience, and problem-solving skills are essential soft skills to resolve customer issues and collaborate with internal teams. These qualifications are important to ensure efficient service delivery and high customer satisfaction in a tech-driven environment.

More about Google Fi jobs

What cities are hiring for Google Fi jobs?

Cities with the most Google Fi job openings:

What are the most commonly searched types of Google Fi jobs?

The most popular types of Google Fi jobs are:

What states have the most Google Fi jobs?

States with the most job openings for Google Fi jobs include:

What job categories do people searching Google Fi jobs look for?

The top searched job categories for Google Fi jobs are:

Google Fi jobs near you
Infographic showing various Google Fi job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $39,234 per year, or $18.9 per hour.

Content Specialist

Fi

New York, NY • On-site

$25 - $40/hr

Contractor

Re-posted 5 days ago

Job description

Welcome to Fi. 

We're a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring - and that's just the beginning.


The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the "impossible," or as we call it here "let me find a way," to redefine the future of pet ownership together.

Fi is looking for a Content Specialist!

Fi's Customer Success org runs on knowledge, and we need someone to own it. You'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually useful. You'll work closely with Product, Engineering, Legal, and Ops to keep support content in lockstep with a product that's moving fast, and you'll be the person CX leans on when something needs to be documented right.

What You'll Do:

  • Write, edit, and maintain Knowledge Base articles for internal agents and Fi's member-facing platforms

  • Build agent enablement guides, help center articles, templated replies, and in-product support content

  • Spot and fix content gaps, duplication, and inconsistencies to drive first-contact resolution

  • Keep internal process documentation current and standardized across platforms

  • Set the bar for content clarity and accessibility across the CX org

  • Partner with CX leaders and trainers to keep procedures, training, and KB content aligned

  • Collect and act on agent feedback to make the KB sharper and easier to use

  • Lead small continuous improvement projects tied to documentation and CX goals

  • Represent content in cross-functional workstreams like product launches and policy changes

  • Own communication of KB updates across the CX team

  • Manage content intake and publishing through Zendesk/Jira, with 24-hour turnaround on high-impact updates

  • Optimize content structure and taxonomy using analytics and UX insight

  • Build feedback loops to keep content improving over time

  • Hit monthly content KPIs and own your numbers

What You'll Bring:

  • 2-5 years in technical writing, knowledge management, or a related field

  • Strong writing skills with a track record of producing clear, effective content for different audiences

  • Experience in customer support, technical support, or customer success

  • Comfort with knowledge management systems and content governance

  • Project management chops in a fast-paced, ambiguous environment

  • A creative, solution-first mindset and genuine curiosity to keep learning

  • Hands-on experience with Zendesk Guide

  • Enough understanding of system architecture and data management to talk shop with Product and Eng

  • Experience leading a KB overhaul or content taxonomy project from scratch

$25 - $40 an hour
The anticipated base rate for this position is $25-40 per hour. The actual base rate offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.
Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.
apply for this job

Apply