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Google Fi Jobs (NOW HIRING)

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Accounting Manager

New York, NY · On-site

$100K - $350K/yr

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Accounting Manager

New York, NY · On-site

$100K - $350K/yr

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Accounting Manager

New York, NY · On-site

$100K - $350K/yr

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Senior Product Designer

New York, NY · On-site

$100K - $350K/yr

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

Senior Product Designer

New York, NY · On-site

$100K - $350K/yr

Welcome to Fi. We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to ...

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Google Fi information

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How much do google fi jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for google fi in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a Google Fi?

A Google Fi job typically refers to a position at Google related to Google Fi, the company's mobile virtual network operator (MVNO) service. Roles may include customer support, software development, marketing, or operations to enhance and maintain the service. Employees in these positions work on improving network performance, user experience, and customer support solutions. Job responsibilities vary depending on the specific role and department within Google Fi.

What types of challenges might someone face while working in a support role at Google Fi?

Employees in a Google Fi support role often face the challenge of troubleshooting diverse technical issues across a variety of mobile devices and networks. Since customers may have urgent concerns with service interruptions or account management, quick thinking and clear communication are essential. Team members regularly collaborate with other departments, such as engineering or product teams, to resolve complex problems or identify emerging trends. Adapting to frequent updates in mobile technology and maintaining up-to-date knowledge of service features are also important aspects of the job. This fast-paced, dynamic work environment is ideal for individuals who enjoy critical thinking and continuous learning.

What are the key skills and qualifications needed to thrive in the Google Fi position, and why are they important?

To thrive in a role supporting Google Fi, candidates typically need strong customer service skills, technical troubleshooting abilities, and familiarity with mobile telecommunications. Experience with CRM platforms, ticketing systems, and knowledge of wireless carrier technologies or certifications in telecommunications can be beneficial. Excellent communication, patience, and problem-solving skills are essential soft skills to resolve customer issues and collaborate with internal teams. These qualifications are important to ensure efficient service delivery and high customer satisfaction in a tech-driven environment.

More about Google Fi jobs

What cities are hiring for Google Fi jobs?

Cities with the most Google Fi job openings:

What are the most commonly searched types of Google Fi jobs?

The most popular types of Google Fi jobs are:

What states have the most Google Fi jobs?

States with the most job openings for Google Fi jobs include:

Infographic showing various Google Fi job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,234 per year, or $18.9 per hour.

Business Lead, gUP Platforms and Devices

Google Inc.

Atlanta, GA • On-site

$174 - $252/hr

Other

Posted 19 days ago


Key responsibilities

  • Analyze the support experience across Google Store, Fi, Google One, and Photos to connect support operating strategy and metrics to business and customer goals.

  • Prepare strategy materials for senior executives, review business context, and identify best practices for cross-functional teams.

  • Understand and incorporate AI workflows and organizational transformation related to product support and experience.


Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies


Job description

Business Lead, gUP Platforms and Devices
  • link Copy link

corporate_fare Google place Boulder, CO, USA ; Atlanta, GA, USA

info_outline X The application window will be open until at least August 18, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Boulder, CO, USA; Atlanta, GA, USA.

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

  • Bachelor’s degree or equivalent practical experience.
  • 10 years of experience in a project/program management, strategy or consulting role.
  • Experience with cross-functional stakeholder management.
Preferred qualifications:
  • Experience building visions and product strategy through defining business opportunities and product gaps.
  • Experience collaborating cross-functionally and influencing business outcomes or product features.
  • Experience leading the identification, execution, and sustaining of technical and non-technical solutions.
  • Experience identifying trends across users/partners/clients solution issues and collaborating with internal teams to mitigate future risks.
  • Experience in the online retail, subscription, or Telco business space.

Experience organizing and driving complex strategic global projects or programs.

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google’s diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The mission of the Platforms and Devices team in gUP is to support users (end users, partners, small businesses, etc.) for Google’s consumer products and services such as Pixel, Google Fi, Home and Health, Google Store, Google subscriptions as well as Google Store.

As the Business Lead for product experience across Google Store, Fi, Google One and Photos, you will analyze the support experience holistically to connect support operating strategy and operating metrics to overarching business and customer goals across multiple business models. You will prepare strategy materials for senior executives, review business context, and identify best practices to cross-pollinate with cross-functional teams. You will also understand AI workflows and transformation from a scaled, organizational perspective. In this role, you will interact with senior leadership across multiple functions, understand operations and develop narrative formulation.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google’s diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The mission of the Platforms and Devices team in gUP is to support users (end users, partners, small businesses, etc.) for Google’s consumer products and services such as Pixel, Google Fi, Home and Health, Google Store, Google subscriptions as well as Google Store.

As the Business Lead for product experience across Google Store, Fi, Google One and Photos, you will analyze the support experience holistically to connect support operating strategy and operating metrics to overarching business and customer goals across multiple business models. You will prepare strategy materials for senior executives, review business context, and identify best practices to cross-pollinate with cross-functional teams. You will also understand AI workflows and transformation from a scaled, organizational perspective. In this role, you will interact with senior leadership across multiple functions, understand operations and develop narrative formulation.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

  • US: $174000 - $252000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google .

  • Define business opportunities, product gaps, and develop long-term solution goal and strategy in collaboration with product leaders, cross-functional and cross-organizational teams, and influence the direction and priority of business outcomes or product features.
  • Drive projects and programs in collaboration with business unit partners and cross-functional teams to achieve business goals.
  • Lead identification, execution, and sustaining of solutions based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved multiple projects.
  • Identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future.
  • Lead the development of technical or nontechnical solutions based on user/partner/client business objectives that are compliant with legal.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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