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Goodwill Loss Prevention Jobs (NOW HIRING)

Goodwill Industries of Southwestern Michigan Safety/Loss Prevention Manager Position title: Safety/Loss Prevention Classification: Staff Supervised by: CEO Supervises: No Supervisory Duties WHY WORK ...

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Goodwill Loss Prevention information

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How much do goodwill loss prevention jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for goodwill loss prevention in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.04 per hour, depending on experience, location, and employer.

What is a Goodwill Loss Prevention job?

A Goodwill Loss Prevention job focuses on preventing theft, fraud, and operational losses within Goodwill stores and donation centers. Employees in this role monitor security cameras, conduct audits, investigate suspicious activities, and ensure compliance with company policies. They work closely with store management and law enforcement to minimize losses and maintain a safe shopping environment. Strong attention to detail and communication skills are essential for success in this position.

What are some common challenges faced by Goodwill Loss Prevention team members and how are they addressed?

Goodwill Loss Prevention team members often face challenges such as deterring theft, handling confrontational situations, and ensuring compliance with company policies while maintaining a positive store atmosphere. Team members are trained to use both technology (like CCTV and electronic article surveillance) and proactive customer service techniques to discourage theft and address incidents discreetly. They collaborate closely with store management and law enforcement when necessary, and frequent training refreshes keep them prepared for evolving risks. Overcoming these challenges requires a balance of vigilance, professionalism, and respect for all shoppers and staff.

What are the key skills and qualifications needed to thrive in the Goodwill Loss Prevention position, and why are they important?

To thrive as a Goodwill Loss Prevention professional, you need knowledge of security procedures, asset protection strategies, and preferably a high school diploma or relevant experience in retail loss prevention. Familiarity with surveillance systems, alarm monitoring software, and POS audit tools is commonly required, and certifications such as LPQ (Loss Prevention Qualified) can be advantageous. Effective communication, strong observational skills, and the ability to remain calm under pressure are essential soft skills in this role. These abilities help maintain a safe shopping environment, minimize losses, and ensure smooth operations for both staff and customers.

More about Goodwill Loss Prevention jobs
What cities are hiring for Goodwill Loss Prevention jobs? Cities with the most Goodwill Loss Prevention job openings:
What states have the most Goodwill Loss Prevention jobs? States with the most job openings for Goodwill Loss Prevention jobs include:
Infographic showing various Goodwill Loss Prevention job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,331 per year, or $22.3 per hour.
Loss Prevention Manager

$50K - $68K/yr

Full-time

Dental, Vision, PTO

Posted 20 days ago


Job description

Company Description

Gulfstream Goodwill Industries assists people with disabilities and other barriers to employment to become self-sufficient, working members of our community.  Giving people a hand up rather than a hand out results in self-esteem and independence. We provide programs and services for individuals in Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties.

FT; (1710 Tiffany Drive East., West Palm Beach)
Requisition Code:    2017:59000-001
Full Time (Benefits - Med/Dental/Vision/Aflac/PTO + more)

Job Description

Provides expertise and leadership direction for Gulfstream Goodwill's Loss Prevention program; through successful execution of asset protection education programs has primary responsibility for reducing all types of loss throughout Gulfstream Goodwill's territory; responsible for supporting compliance to the Company's workplace safety programs; and contribute to the mission of Gulfstream Goodwill by performing surveillance and investigations to reduce losses and ensure protection of Gulfstream Goodwill's assets.

ESSENTIAL FUNCTIONS:
1. Develops, implements, and manages security awareness programs that contribute to the prevention and reduction of fraudulent losses while promoting team member safety and security.
2. Initiates investigations based upon the analysis of loss trends, internal reports and input from other informational sources. Analyzes and investigates inventory shrinkages; determine causes, and actively participate in initiatives to resolve and correct issues. Has overall responsibility for reviewing video footage and report related evidence on internal and external cases. Conducts internal and external investigations, suspect interviews and keeps confidential reports. Ensures accurate and timely reporting on all activities, observations, and incidents and ensures accurate record keeping and evidence retention.
3. Monitors and maintains location cameras as well as assist with surveillances. Ensures proper operation, maintenance, and repair of alarm and surveillance systems. Monitors location opening and closing alarm reports to ensure proper building procedures are being followed.
4. Identifies employee behavior and operational issues that contribute to theft and partners with appropriate personnel in theft reduction. Reports security vulnerabilities and safety hazards observed while on assignment at any agency facilities.
5. Consults and coordinate efforts with Human Resources, District and Store Managers, other Goodwill departments, vendors, customers and donors as required.
6. Interacts with law enforcement, and other security agencies in a positive and professional manner.
7. Acts as an Agency representative during court proceedings.
8. Leads civil restitution recovery. 9. Collects security analyses for all locations. Conducts safety and security audits and surveys to detect areas of vulnerability or violations of company policies and procedures
10. Weekly review of exception / void reports.
11. Respond to after-hour alarm calls.
12. Perform any range of special projects associated with Loss Prevention and Safety.
OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:
1. Demonstrate by words and actions a commitment to the Goodwill mission to help people with disabilities and other barriers to become self-sufficient, working members of the community.
2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.
3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.
4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.

Qualifications

KNOWLEDGE AND SKILLS:
1. Education and experience equivalent to a Bachelor's Degree in Criminal Justice or a related field and a minimum of three years' experience in loss prevention and/or asset protection in retail, industrial or commercial security environments.
2. Loss Prevention Certified (LPC) designation preferred
3. Wicklander - Zulawski Certification preferred to assert authority in preventing the loss of Goodwill property and protecting evidence.
4. Experience with various surveillance equipment including video surveillance equipment, digital recorders, digital cameras, Loss Prevention computer software and other related equipment as provided.
5. Competency in conducting investigations, including analyzing data, accurately observing and documenting incidents and events.
6. Ability to communicate effectively, both written and verbal, in the English language.
7. Ability to interact in a positive manner with various people in diverse situations.
8. Ability to work independently, exhibit strong assessment/analytical skills, good judgment, problem-solving skills and flexibility, including working evenings and weekends.
9. Must have a valid Florida driver's license, reliable transportation and the ability to be insured under the company's vehicle insurance policy as well as solid geographical knowledge of Gulfstream Goodwill Industries' five-county area.
PHYSICAL REQUIREMENTS:
1. General office environment; subject to external conditions occasionally
2. Frequent travel
3. Frequent walking, standing, stretching and bending
4. Occasional climbing, lifting, pulling and pushing up to 25 pounds
TOOLS AND EQUIPMENT USED:
Computer and peripherals, word processing, spreadsheets and software programs, safety equipment, and various surveillance equipment.

Additional Information

Apply online only https://www.vscyberhosting.com/gulfstream/

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https://www.vscyberhosting.com/gulfstream/Careers.aspx?adata=EIq9romObfczmpTXputtA8dis2sYtplEiwni0i7bNSpSWbP8Yxj4jyl1e65a%2b%2fEApbDpXKw0A0UMnE75U4AMtPTB7gNmJMq6Un9HP%2bJN%2f7p0ZPp4bauxSFpEGIyYcpA1bwwOTfnD8MDChQja8r0BM0GazUO1dAVInqCIW%2bXwb%2f%2bwvKNArIvgR6a5VP6YqvIhBeUdincaMejSjlLDrrVOcpbCMy%2bRLCuawAfcYUs6ajI3

"We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status."