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Part-Time Thrift Store Manager at REACH for Bargains

Reports To:

Executive Director

Position:

Part-Time, Up to 30 hours per week

Hours:

Tuesday–Saturday, VARIES 9:00 AM–6:30 PM (some evenings as needed)

Position Summary:

The Thrift Store Manager oversees all aspects of REACH for Bargains’ daily operations to maximize sales revenue and support REACH of Macon County’s mission. This position supervises staff and volunteers, manages inventory, and ensures the store remains a welcoming, organized, and mission-centered environment.

Duties (include but are not limited to):

· Ensure accurate sales operations by overseeing the Square POS system, supervising opening/closing procedures, and verifying completion of daily sales reports—performing tasks directly when coverage requires.

· Lead and manage the team by scheduling, training, mentoring, and evaluating staff and volunteers to uphold strong customer service and smooth store operations; foster a positive, inclusive work culture by organizing or supporting activities that recognize staff and volunteer contributions—such as celebrating birthdays, milestones, and other team achievements.

· Direct merchandising and boutique operations by setting standards for pricing, staging, seasonal displays, and trend-based merchandising; assist with execution as needed.

· Guide donation pricing and intake by establishing pricing strategies and quality standards and supporting staff in pricing donations for a broad customer base.

· Maintain knowledge of clothing/shoe brands and current styles to inform pricing, displays, and training of staff.

· Oversee donation acceptance and processing, ensuring receipts and quality control are completed properly, and assist with processing during high-volume periods.

· Coordinate staging and movement of large items by directing staff or assisting customers; provide hands-on help when necessary. Strong background in staging vignettes.

· Manage social media marketing (Facebook, Instagram; TikTok a plus) by creating or approving content, delegating routine posts, and ensuring consistent promotion of merchandise and sales events.

· Conduct or delegate opening and closing walk-throughs to ensure cleanliness, organization, and adherence to safety standards.

· Maintain store appearance by directing or assisting with cleaning, trash removal, and routine maintenance as needed.

· Model outstanding customer service by greeting and assisting shoppers and reinforcing service standards with the team.

· Promote and support the mission of REACH in all customer, donor, and community interactions.

Skills & Qualifications:

• Friendly, outgoing, and customer-focused with strong organizational skills.
• Ability to work independently and lead a team.
• Retail or thrift store experience strongly preferred; supervisory experience required.
• Proficiency with Square POS and basic computer applications.
• Ability to lift a minimum of 30 lbs.
• Supportive and understanding of the philosophy and mission of REACH of Macon County.

Compensation & Benefits:

• Part-time, $18.00 Per Hour
• One floating holiday for your birthday (may be taken any time with prior approval).

Mission Statement:

The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH provides equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

REACH of Macon County is a nonprofit organization dedicated to serving survivors of domestic violence, sexual assault, and human trafficking in Macon County, North Carolina. Through emergency shelter, advocacy, prevention education, crisis response, forensic nursing services, and community outreach, REACH works to empower survivors, strengthen families, and create safer communities. Our team is passionate, collaborative, and deeply committed to making a meaningful impact in the lives of those we serve.