Global Tech Support Jobs (NOW HIRING)

To be eligible for this position, you must reside in the same country where the job is located.**Location:**Must be commutable to the Boston, MA, San Francisco, CA, or Chicago, IL areaIQVIA(TM) is The Human Data Science Company(TM), focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.**Job Overview**As a senior member of the DTAS Strategic Advisory team, you will work directly with life sciences clients as a trusted partner, helping them navigate complex strategic, technological, and operational challenges. You will shape and deliver high‐impact consulting engagements for C-Suite stakeholders, building deep client intimacy through insight‐driven dialogue, proactive partnership, and consistent delivery excellence.You will be accountable for driving client satisfaction, identifying new opportunities, and achieving or exceeding assigned revenue targets.**Desired capabilities:****Client Partnership, Trust & Growth*** Act as a trusted strategic thought partner to C-suite business and IT stakeholders, building long-term relationships grounded in deep business, commercial data and technology understanding, proactive guidance, and consistent delivery excellence.* Bring tangible client relationships from professional experience in technology consulting or the pharmaceutical/life sciences industry.* Own client engagements end-to-end, ensuring satisfaction, quality, and measurable value, while identifying follow‐on opportunities and generating new leads across Technology solutions & services and the wider DTAS portfolio.* Meet or exceed assigned revenue targets by developing and delivering high-impact, tailored proposals.* Maintain proactive post‐delivery engagement to reinforce partnership and client intimacy.**Strategic Consulting & Advisory Leadership*** Provide clear strategic direction and high-quality leadership across projects, shaping actionable recommendations that address client priorities and industry dynamics.* Communicate complex insights effectively to senior stakeholders and ensure that deliverables and proposals reflect rigorous thinking, client relevance, and strategic coherence.* Stay ahead of industry, competitive, technology and regulatory trends to inform client discussions and shape differentiated value propositions.**Cross‐Functional Collaboration & Integrated Solutioning*** Facilitate cross-functional collaboration across the broader DTAS ecosystem (advisory, data strategy & governance, architecture, analytics, outsourcing, technology).* Leverage internal expertise to design integrated, enterprise-grade solutions that unite strategy, data, technology and analytics and foster a culture of excellence and innovation.* Translate major technologies transforming life sciences—AI/ML, digital health, RWE platforms, data interoperability, next‐gen commercial architectures—into meaningful strategic implications for clients.**Thought Leadership & Practice Building*** Contribute to firm visibility and reputation through thought leadership, client forums, and external engagement.* Support team development through recruiting, mentoring, coaching, and building capability to maintain a high standard of competitive excellence.**Qualifications*** Bachelor’s degree or equivalent, graduate degree or MBA not required but preferred* Minimum 12 years’ professional experience in technology/data & digital strategy consulting or the pharmaceutical/life sciences industry, with demonstrated career progression.* Strong commitment to and experience within the life sciences and/or healthcare space.* Demonstrated leadership in managing teams, developing people, and delivering high‐impact client engagements.* Proven ability to build lasting client relationships grounded in trust, partnership, and mutual value creation.* Willingness and ability to travel to client locations as needed.Regardless of your background or your functional expertise, we are on the lookout for experienced team members who will live the below behaviors on a daily basis:* Client centricity* Delivery excellence* Collaboration* Empowerment* CoachingIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more atIQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.The potential base pay range for this role, when annualized, is $137,200.00 - $382,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. #J-18808-Ljbffr