IT Support Engineer
Fridley, MN · On-site
RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer ...
IT Support Engineer
Fridley, MN · On-site
RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer ...
IT Support Specialist
$28 - $32/hr
Medical
Dental
Vision
Life
Retirement
PTO
TEKsystems currently has an IT Support Specialist opportunity available with one of our growing ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
IT Support Specialist
$28 - $32/hr
Medical
Dental
Vision
Life
Retirement
PTO
TEKsystems currently has an IT Support Specialist opportunity available with one of our growing ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurionisa global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurionisa global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time)
Minneapolis, MN · On-site
$26.55/hr
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurionisa global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time)
Minneapolis, MN · On-site
$26.55/hr
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurionisa global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Full-Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Full-Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Full-Time) This is a local, in-home field role requiring daily travel ... Asurionisa global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Full-Time) This is a local, in-home field role requiring daily travel ... Asurionisa global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
In-Home Sales & Tech Support (Part Time) This is a local, in-home field role requiring daily travel ... Asurion is a global tech solutions industry leader that creates a work culture where employees are ...
IT Support Technician
$22.50 - $30.75/hr
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
IT Support Technician
$22.50 - $30.75/hr
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
IT Support Technician
$70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
IT Support Technician
$70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
IT Support Technician
Minneapolis, MN · On-site
$70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
IT Support Technician
Minneapolis, MN · On-site
$70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
IT Support Technician
Minneapolis, MN · On-site
$70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
Quick apply
IT Support Technician
Minneapolis, MN · On-site
$70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...
It Support Specialist
$28 - $32/hr
Medical
Dental
Vision
Life
Retirement
PTO
The role supports end users while helping maintain core IT infrastructure and business technology ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
It Support Specialist
$28 - $32/hr
Medical
Dental
Vision
Life
Retirement
PTO
The role supports end users while helping maintain core IT infrastructure and business technology ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
IT Technician
Bloomington, MN · On-site
$25/hr
Be part of global wafer support team supporting factory IT operations at wafer manufacturing sites - Springtown and Normandale * Install and maintain IT Factory PCs according to the factory standards
Quick apply
IT Technician
Bloomington, MN · On-site
$25/hr
Be part of global wafer support team supporting factory IT operations at wafer manufacturing sites - Springtown and Normandale * Install and maintain IT Factory PCs according to the factory standards
Global Tech Support information
What are the key skills and qualifications needed to thrive as a global tech support, and why are they important?
To thrive as a Global Tech Support specialist, you need strong troubleshooting skills, technical knowledge of hardware and software systems, and often a degree in IT or related certifications like CompTIA or Microsoft. Familiarity with remote desktop tools, ticketing systems such as Zendesk or ServiceNow, and knowledge of network protocols are crucial. Outstanding communication, patience, and cultural awareness help in effectively supporting a diverse global user base. These competencies ensure prompt and efficient problem resolution, high customer satisfaction, and seamless technical operations across international teams.
What is a global tech support?
A Global Tech Support role involves providing technical assistance to customers or internal users across different countries and time zones. Professionals in this position troubleshoot hardware, software, and network issues, often using remote tools to resolve problems. They must have strong communication skills, technical expertise, and the ability to work in a fast-paced, multicultural environment. Global Tech Support teams often operate 24/7 to ensure continuous support for clients worldwide.
How does a global tech support professional typically manage communication across different time zones and cultures?
Global Tech Support professionals often work with clients and colleagues from various countries, requiring flexibility in scheduling and strong cross-cultural communication skills. They may need to adjust their work hours or be part of a rotational on-call team to provide 24/7 support. Understanding cultural nuances and adapting communication styles is crucial to effectively resolve technical issues and build trust with international users. Many organizations provide tools and training to help tech support staff coordinate across time zones and work seamlessly with global teams.
What is the difference between Global Tech Support vs Technical Support Specialist?
| Aspect | Global Tech Support | Technical Support Specialist |
|---|---|---|
| Certifications | IT certifications (e.g., CompTIA, Cisco) | Similar certifications often required |
| Work Environment | International, remote, or multi-location support | Typically local or regional support centers |
| Employer & Industry | Global corporations, tech companies | Varies from small to large companies, tech or telecom sectors |
| Search & Comparison Intent | Understanding global support roles, career paths | Technical problem-solving, customer service skills |
Global Tech Support and Technical Support Specialist roles share similar technical skills and certifications. However, Global Tech Support involves supporting international clients across multiple regions, often requiring multilingual skills and knowledge of global systems. Technical Support Specialists typically focus on local or regional customer issues. Both roles are essential in tech industries, but Global Tech Support emphasizes a broader scope and international experience.
Is global tech support a good career path?
Global tech support is a viable career option for individuals with strong problem-solving skills, technical knowledge, and customer service abilities. It often involves troubleshooting hardware and software issues, using tools like remote access software, and may require certifications such as CompTIA or Microsoft. The role can offer opportunities for advancement into specialized or managerial positions within the tech industry.
What are popular job titles related to Global Tech Support jobs in Minnesota?
For Global Tech Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Global Tech Support jobs in Minnesota look for?
The top searched job categories for Global Tech Support jobs in Minnesota are:
What cities in Minnesota are hiring for Global Tech Support jobs?
Cities in Minnesota with the most Global Tech Support job openings:
Job description
RoleI: IT Support Engineer
Location: Fridley, MN
Duration: 6+ months
Role Summary
The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.
Skills
- 5+ years of experience in onsite IT support or desktop support.
- Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
- Experience in NinjaOne and Intune troubleshooting
- Support Active Directory user management.
- Install, configure, and troubleshoot Windows operating systems and standard business applications.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.
About Global IT Con
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Wilmington, DE, US
Year founded
2016