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Global Operations Analyst Jobs (NOW HIRING)

Global Payments

Operations Analyst

Chattanooga, TN

Every day, Global Payments makes it possible for millions of people to move money between buyers ... As an Operations Analyst, you are responsible for performing a complex billing or quality control ...

MLabs

Operations Analyst

Jersey City, NJ · On-site

$80K - $100K/yr

Working closely with the broader global operations team, the successful candidate will help ... Identify inefficiencies and control gaps through data analysis, partnering with cross-functional ...

MLabs

Operations Analyst

Jersey City, NJ · On-site

$80K - $100K/yr

Working closely with the broader global operations team, the successful candidate will help ... Identify inefficiencies and control gaps through data analysis, partnering with cross-functional ...

Flexport

Global Operations Specialist

Chicago, IL

That's why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. As a Global Operations ...

New

Flexport

Global Operations Specialist

Chicago, IL

That's why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. As a Global Operations ...

New

Penumbra

Global Sales Operations Analyst

Alameda, CA · On-site

$100K - $130K/yr

As a Global Sales Operations Analyst, you will partner with colleagues in Sales, Marketing, Customer Success, and other functions to facilitate region-specific analytics and insights. In this ...

Q2

Senior Operations Analyst

Austin, TX

Q2 is seeking a data-driven Workforce Management - Capacity Planning and Sr. Global Operations Analyst who can not only dive into the details but also tell a data-driven story by deeply understanding ...

Penumbra

Global Sales Operations Analyst

Alameda, CA

$100K - $130K/yr

As a Global Sales Operations Analyst, you will partner with colleagues in Sales, Marketing, Customer Success, and other functions to facilitate region-specific analytics and insights. In this ...

Footprint

Vice President, Global Operations

Gilbert, AZ · On-site

Monitor operational KPIs and coach plant leadership on performance management, rootcause analysis ... Champion a global culture of quality, safety, environmental stewardship, and regulatory compliance ...

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How much do global operations analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for global operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.
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Operations Analyst

Operations Analyst

Global Payments

Chattanooga, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About the Company and Your Role: (Brief overview)

Zego is a high-growthpropertyautomation company with an exciting opportunity for Operations Analysts on our Billing Operations Team. As an Operations Analyst, you are responsible for performing a complex billing or quality control function that directly affects the Client's revenue. This position requires accountability, detail orientation, time management, and customer service orientation.

We seek Zegonauts driven and inspired by the potential for rapid, turbo-charged career growth through high performance. Working closely with other departments, you will help provide an exceptional client experience through analytical excellence and strong attention to detail. In addition to showcasing your critical thinking skills, as you gain experience and advance your career at Zego, you will increasingly work directly with clients to help drive their success.

What you'll do here: (Job functions)

  • Utilizeutility billing and expense technology platforms to produce monthly, on-time, accurate resident bills for our clients.

  • Ensure we have all of the necessary inputs for the billing processto ensure maximum revenue recoupment for the client.

  • Review and analyze outputs to the billing process and collaborate with our clients to finalize and process monthly utility statements for their residents.

  • Review variance reports, datasets, and research explanations to ensure the accuracy and consistency of billing practices and results.

  • Collaborate across the Zego Utility Team to ensure properties are moved efficiently through the billing process.

  • Partner with your clients and internal departments to provide timely prebills to receive approvals that meet billing timelines and quality standards.

  • Obtain expert knowledge of our software platforms.

About you: (Qualifications)

  • Detail Oriented

  • Ability to Meet Deadlines

  • Good with numbers and analysis

  • Desire to work in a fast-paced technology company with significant growth potential for high-performance

  • Ability to learn and retain utility billing concepts.

  • Client-facing customer service experience is a plus.

  • Passion for providing an outstanding client experience.

  • Strong attention to detail; an eye for spotting potential issues before they become issues requiring critical thinking.

  • Analytical approach to problem-solving.

  • Excellent written and verbal communication skills.

  • Comfortable learning new software and technology platforms.

  • Ability and desire to consult with clients regularly.

  • Availability to work overtime as needed.

Job Requirements:

  • Attend New Hire Training

  • Attend Zego Utility Billing Operations Bootcamp, completing required modules and successfully demonstrating mastery of topics trained. Competency is determined by successfully billing a property (an essential function of the role) conducted live under supervision.[Text Wrapping Break]Topics covered include but are not limited to:

  • Statement Review

  • Ratio Utility Billing (RUBS)

  • Submeter Billing

  • Learn the Zego utility platform and the value of the Utility product for our clients.

  • Learn critical organizational and time management skills

  • Learn how other departments impact the Billing Process

  • Meet your KPI goals surrounding deadlines, quality, etc

  • Understand how Operations impact other departments and Zego's business goals.

  • Partner with Support and Success teams to improve the client experience

  • Develop skills to resolve escalated billing issues confidently

  • Begin training and developing Subject Matter Expert skills

Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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