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Global Forwarding Jobs (NOW HIRING)

DHL

Forklift Driver/Warehouse Associate

San Diego, CA · On-site

$21.32 - $28.43/hr

San Diego, CA DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport ...

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How much do global forwarding jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for global forwarding in the United States is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the field of global forwarding, senior executive roles such as Chief Commercial Officer or Vice President of Global Logistics can reach or exceed $500,000 annually, especially with bonuses and profit sharing. High-level positions in logistics companies often require extensive experience, leadership skills, and industry certifications, and compensation varies based on company size and performance.

What is the highest salary for a freight forwarder?

The highest salaries for freight forwarders can reach up to $80,000 to $100,000 annually, especially for experienced professionals or those in managerial roles. Factors such as location, certifications, and company size influence earning potential in the global forwarding industry.

What is global forwarding?

Global forwarding refers to the process of coordinating and managing the shipment of goods across international borders. This includes arranging transportation, handling customs documentation, and ensuring compliance with international regulations. Global forwarders work with various carriers, such as air, sea, and land transport, to move products efficiently from the origin to the destination. They play a crucial role in supply chain management and help businesses navigate the complexities of global trade.

What is the difference between Global Forwarding vs Customs Broker?

AspectGlobal ForwardingCustoms Broker
Primary RoleManaging international logistics, transportation, and freight forwardingHandling customs clearance and import/export documentation
CredentialsLogistics certifications, freight forwarding licensesCustoms brokerage licenses, import/export certifications
Work EnvironmentLogistics companies, freight carriers, shipping portsCustoms offices, import/export companies
Industry UsageGlobal supply chain managementImport/export compliance and customs procedures

Global Forwarding focuses on coordinating international shipments and transportation logistics, while Customs Brokers specialize in clearing goods through customs and ensuring compliance with import/export regulations. Both roles are essential in international trade but serve different functions within the supply chain.

Is freight forwarder a good career?

A career as a freight forwarder involves coordinating the shipment of goods internationally, requiring strong organizational skills, knowledge of logistics, and familiarity with transportation regulations. It can offer stable employment and opportunities for advancement, especially with industry certifications and experience. The role often involves working in a fast-paced environment and using logistics software to manage shipments efficiently.

What are the key skills and qualifications needed to thrive as a Global Forwarding Specialist, and why are they important?

To thrive as a Global Forwarding Specialist, you need expertise in international logistics, supply chain management, and knowledge of import/export regulations, often supported by a relevant degree or certification such as CILT or FIATA. Familiarity with freight management systems, customs software, and transportation management tools is typically required. Strong negotiation, problem-solving, and cross-cultural communication skills help build relationships with global partners and manage complex shipments. These skills ensure the efficient, compliant, and cost-effective movement of goods across international borders.

What is the job description of a global forwarding agent?

A global forwarding agent coordinates the transportation of goods across international borders, managing logistics, customs documentation, and shipping schedules. They work with carriers, clients, and customs authorities to ensure timely and compliant delivery, often using logistics software and requiring knowledge of international trade regulations.

What are some common challenges faced by professionals in global forwarding, and how can they be addressed?

Professionals in global forwarding often encounter challenges such as navigating complex international regulations, managing tight shipping deadlines, and handling unexpected customs delays. Staying up-to-date with changing trade policies and fostering strong relationships with carriers and customs brokers are key strategies for overcoming these obstacles. Additionally, effective communication and proactive problem-solving within a collaborative team environment help ensure that shipments move smoothly and clients remain satisfied.
More about Global Forwarding jobs
What are the most commonly searched types of Global Forwarding jobs? The most popular types of Global Forwarding jobs are:
What job categories do people searching Global Forwarding jobs look for? The top searched job categories for Global Forwarding jobs are:
Global Forwarding jobs near you
Infographic showing various Global Forwarding job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, 75% Part Time, and 19% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,385 per year, or $20.9 per hour.

Customer Program Manager

Air Express International USA, Inc.

Atlanta, GA • On-site

$79K - $106K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Job Title: Customer Program Manager
Location: Candidates can be located in Atlanta, Georgia / Hebron, Kentucky / Phoenix, Arizona


Reports To: Head of Customer Operations - NORAM


Role Summary
DHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide. With a strong focus on digitalization, customer-centric solutions, and compliance excellence, we are transforming how global trade flows. We are seeking a Head of AFR Customer Operations - North America (NORAM) to drive end-to-end service excellence, customer satisfaction, and operational performance across assigned strategic customers. This role can be located in either our ATL, CVG or PHX Stations.

The Customer Program Manager acts as the single point of coordination for customer programs, ensuring all DHL functions deliver against defined performance standards. The role supports DHL's strategy to strengthen customer loyalty through consistent execution, continuous improvement, and proactive issue management.

What You'll Do

  • Review and ensure achievement of customer specific KPIs and service agreements
  • Lead issue management including escalation, root-cause analysis, and corrective actions.
  • Provide proactive problem resolution and corrective actions to ensure excellence in service
  • Conduct Monthly, Quarterly, and Annual Business Reviews with customers.
  • Manage Bid Value Proposition in collaboration with Solutions Design, Commercial, and Operations teams.
  • Lead CI activities using DHL's First Choice methodology.
  • Coordinate implementation of business
  • Drive Ship-to-Profile performance.
  • Support share of wallet growth initiatives with Commercial teams.
  • Monitor and optimize profitability and cost-to-serve.
  • Improve billing accuracy, timeliness, and reduce disputes.
  • Deliver customer-specific and internal improvement projects.
  • Track measurable outcomes such as cost savings and SLA improvements.
  • Coordinate CI resources to support customer requirements.

Qualifications

  • Bachelor's degree in Business, Supply Chain, Logistics, or related field.
  • 3-7 years in logistics, operations, or customer management.
  • Experience with program management preferred.
  • First Choice certification preferred (or willingness to obtain).
  • Customer orientation and strong stakeholder engagement.
  • Results-driven and continuous improvement mindset.
  • Cross-functional collaboration and influencing skills.
  • Understanding of DHL operations and service delivery processes.
  • Analytical skills for KPI and performance analysis.
  • Strong communication and presentation capabilities.
  • Proficient with Outlook Email, Excel, Word and PowerPoint; PowerBI is a plus.
  • Strong understanding of freight forwarding (Air Freight preferred), and the logistics Industry.
  • Strong analytical and problem solving capabilities.
  • Fluent in English communication (verbal & written).

Pay Range: $79,777.50 - $106,370.00+ (Based on Experience)

Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
 

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

 

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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Employment Type: FULL_TIME

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