Job Description
This position exists to provideย essential support to the claims process to ensure corporate client expectations are consistently met. Responsibilities include communicating with providers and our clients to obtain and deliver informationย requiredย for the processing of a claim or for financial decisions of a claim. Position also requires managingย network specific tasks,ย monitoringย and supporting a diverse portfolio of corporate clients and other internal stakeholders orย areasย cross sites.ย ย
KSAย (Knowledge,ย Skillsย and Abilities/Attitudes)ย
- Knowledge ofย various internationalย healthcare services and medical billing practices.ย
- Comfort with Microsoft suite of products.ย
- Principles of good customer experience.ย
- Ability to work independently, organize, prioritize, and multitask.ย
- Interpersonal skills and effective written and spoken communication.ย
Requirements and Qualificationsย
- Post-Secondary Education or equivalentย ย
- Minimum ofย two years of work experienceย inย customer serviceย or telecommunicationย ย
- Excellent verbal and written communication skills in English.ย
Employment Type: OTHER