Washington, DC · On-site
We work with clients across the United States, with global ambitions in the years ahead. Who You Are: As a Customer Success Manager at Citian, you will be responsible for understanding our clients ...
Washington, DC · On-site
We work with clients across the United States, with global ambitions in the years ahead. Who You Are: As a Customer Success Manager at Citian, you will be responsible for understanding our clients ...
Every day, Global Payments makes it possible for millions of people to move money between buyers ... Experience managing client relationships, customer success, account retention or portfolio ...
Every day, Global Payments makes it possible for millions of people to move money between buyers ... Experience managing client relationships, customer success, account retention or portfolio ...
Duluth, GA · On-site
... global markets. Our solutions power service journeys for leading enterprises and public ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
Duluth, GA · On-site
... global markets. Our solutions power service journeys for leading enterprises and public ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Fontana, CA · On-site
$50K - $70K/yr
Metroll is a global manufacturer of metal building materials. Through the hard work and commitment ... The Customer Success Manager is responsible for monitoring and maximizing the customer experience ...
Fontana, CA · On-site
$50K - $70K/yr
Metroll is a global manufacturer of metal building materials. Through the hard work and commitment ... The Customer Success Manager is responsible for monitoring and maximizing the customer experience ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria ... Identify and elevate feature requests that improve platform usability, scalability, and global ...
Quick apply
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria ... Identify and elevate feature requests that improve platform usability, scalability, and global ...
Pittsburgh, PA · On-site
Every day, Global Payments makes it possible for millions of people to move money between buyers ... As a Customer Success Manager, you will own the experience for your portfolio of customers. You ...
Pittsburgh, PA · On-site
Every day, Global Payments makes it possible for millions of people to move money between buyers ... As a Customer Success Manager, you will own the experience for your portfolio of customers. You ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Duluth, GA · On-site
... global markets. Our solutions power service journeys for leading enterprises and public ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
Quick apply
Duluth, GA · On-site
... global markets. Our solutions power service journeys for leading enterprises and public ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
Austin, TX · On-site
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing ... a global presence spanning four continents that provides a comprehensive view of the energy ...
Austin, TX · On-site
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing ... a global presence spanning four continents that provides a comprehensive view of the energy ...
Norcross, GA · On-site
$80 - $130/hr
Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering a ... The team includes Customer Experience Managers (CEM), Customer Success Managers (CSM), and Customer ...
Norcross, GA · On-site
$80 - $130/hr
Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering a ... The team includes Customer Experience Managers (CEM), Customer Success Managers (CSM), and Customer ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria ... Identify and elevate feature requests that improve platform usability, scalability, and global ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria ... Identify and elevate feature requests that improve platform usability, scalability, and global ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
WI · On-site
$64.34 - $119/hr
As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers ... You will have the opportunity to make a real and meaningful impact for more than 75,000 global ...
WI · On-site
$64.34 - $119/hr
As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers ... You will have the opportunity to make a real and meaningful impact for more than 75,000 global ...
Austin, TX · On-site
As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers ... You will have the opportunity to make a real and meaningful impact for more than 75,000 global ...
Austin, TX · On-site
As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers ... You will have the opportunity to make a real and meaningful impact for more than 75,000 global ...
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... With a global footprint and a legacy of excellence, we empower engineers to bring next-generation ...
Plainville, CT · On-site
North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... With a global footprint and a legacy of excellence, we empower engineers to bring next-generation ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
A Global Customer Success Manager (GCSM) is responsible for ensuring customer satisfaction, retention, and growth across multiple regions or markets. They work closely with customers to understand their needs, provide solutions, and align company offerings with client goals. GCSMs collaborate with internal teams, such as sales, support, and product, to drive customer success and long-term value. Their role often includes developing strategies to improve customer engagement, managing escalations, and identifying expansion opportunities. They play a key role in ensuring a seamless customer experience on a global scale.
To thrive as a Global Customer Success Manager, you need expertise in account management, cross-cultural communication, and customer lifecycle management, usually supported by a bachelor’s degree and experience in customer-facing roles. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as proficiency in data analytics and customer support tools, is often required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help set top professionals apart in this global role. These skills and qualities are crucial for ensuring customer satisfaction, retention, and effective collaboration across diverse international teams.
Global Customer Success Managers often navigate challenges such as coordinating with clients and internal teams across multiple time zones, understanding diverse cultural expectations, and managing the complexities of global service delivery. To prepare, it’s valuable to develop strong organizational habits, remain adaptable, and prioritize clear, proactive communication. Familiarity with international business practices and comfort with remote collaboration tools can help you excel. Embracing continuous learning and actively seeking feedback from clients around the world will further strengthen your effectiveness in this dynamic, rewarding role.
Cities with the most Global Customer Success Manager job openings:
States with the most job openings for Global Customer Success Manager jobs include:
The top searched job categories for Global Customer Success Manager jobs are:
Washington, DC • On-site
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 19 days ago
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems – roads, rail, transit, bicycle, pedestrian – operate.
Our tech solutions:
You'll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
