In this model, GBS acts as an enterprise orchestration and execution layer, not a traditional shared services organization. This role is a critical senior leader in making that model real. The ...
In this model, GBS acts as an enterprise orchestration and execution layer, not a traditional shared services organization. This role is a critical senior leader in making that model real. The ...
Director, GBS Digital Operations & Orchestration
Livonia, MI · On-site
$141K - $222K/yr
In this model, GBS functions as an enterprise orchestration and delivery layer, rather than a conventional shared services organization. This role is a vital senior leadership position in bringing ...
Director, GBS Digital Operations & Orchestration
Livonia, MI · On-site
$141K - $222K/yr
In this model, GBS functions as an enterprise orchestration and delivery layer, rather than a conventional shared services organization. This role is a vital senior leadership position in bringing ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
The GBS Portfolio Senior Manager & PMO Lead is responsible for shaping and operationalizing portfolio strategy, governance, and execution standards for the Global Business Services transformation ...
The GBS Portfolio Senior Manager & PMO Lead is responsible for shaping and operationalizing portfolio strategy, governance, and execution standards for the Global Business Services transformation ...
The GBS Portfolio Senior Manager & PMO Lead, reporting to the Senior Director of Global Business Services (GBS), is a senior, enterprise-facing leadership role responsible for shaping and ...
The GBS Portfolio Senior Manager & PMO Lead, reporting to the Senior Director of Global Business Services (GBS), is a senior, enterprise-facing leadership role responsible for shaping and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
The GBS Portfolio Senior Manager & PMO Lead, reporting to the Senior Director of Global Business Services (GBS), is a senior, enterprise-facing leadership role responsible for shaping and ...
The GBS Portfolio Senior Manager & PMO Lead, reporting to the Senior Director of Global Business Services (GBS), is a senior, enterprise-facing leadership role responsible for shaping and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
In GBS we dare to change the way we work-being brave, resilient, and focused on simplifying how we deliver value. Through our global scale and diverse services, we drive outcomes with innovation and ...
Head of Go To Market/GBS/Insurance
New York, NY · On-site
$200K - $500K/yr
Head of Go To Market/GBS/Insurance (BPS / Shared Services / GBS.AI Transformation) Purpose of the Role Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared Services ...
Head of Go To Market/GBS/Insurance
New York, NY · On-site
$200K - $500K/yr
Head of Go To Market/GBS/Insurance (BPS / Shared Services / GBS.AI Transformation) Purpose of the Role Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared Services ...
The Director of GBS Business Relationship Management - Building Automation is a critical leadership role that will support the stand-up and effective functioning of the organization and will report ...
The Director of GBS Business Relationship Management - Building Automation is a critical leadership role that will support the stand-up and effective functioning of the organization and will report ...
As a GBS Engagement & Service Management Lead you will play a critical role in shaping how GBS engages with the business and delivers measurable value at scale. Where you come in: * Lead a OneGBS ...
As a GBS Engagement & Service Management Lead you will play a critical role in shaping how GBS engages with the business and delivers measurable value at scale. Where you come in: * Lead a OneGBS ...
This GBS Compliance Lead role will wear multiple hats including project lead, program owner, subject matter expert, and key business partner. As a part of our risk mitigation strategic and ...
This GBS Compliance Lead role will wear multiple hats including project lead, program owner, subject matter expert, and key business partner. As a part of our risk mitigation strategic and ...
As a GBS Engagement & Service Management Lead you will play a critical role in shaping how GBS engages with the business and delivers measurable value at scale. Where you come in: * Lead a OneGBS ...
As a GBS Engagement & Service Management Lead you will play a critical role in shaping how GBS engages with the business and delivers measurable value at scale. Where you come in: * Lead a OneGBS ...
Head of Go To Market/GBS/Manufacturing
New York, NY · On-site
$200K - $500K/yr
Head of Go To Market/GBS/Manufacturing (BPS / Shared Services / GBS.AI Transformation) Purpose of the Role Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared ...
Head of Go To Market/GBS/Manufacturing
New York, NY · On-site
$200K - $500K/yr
Head of Go To Market/GBS/Manufacturing (BPS / Shared Services / GBS.AI Transformation) Purpose of the Role Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared ...
The Director of GBS Business Relationship Management - Building Automation is a critical leadership role that will support the stand-up and effective functioning of the organization and will report ...
The Director of GBS Business Relationship Management - Building Automation is a critical leadership role that will support the stand-up and effective functioning of the organization and will report ...
The Director of GBS Business Relationship Management - Building Automation is a critical leadership role that will support the stand-up and effective functioning of the organization and will report ...
The Director of GBS Business Relationship Management - Building Automation is a critical leadership role that will support the stand-up and effective functioning of the organization and will report ...
Head of Go To Market/GBS/Retail & CPG
New York, NY · On-site
$200K - $500K/yr
Head of Go To Market/GBS/Retail & CPG (BPS / Shared Services / GBS.AI Transformation) Purpose of the Role Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared Services ...
Head of Go To Market/GBS/Retail & CPG
New York, NY · On-site
$200K - $500K/yr
Head of Go To Market/GBS/Retail & CPG (BPS / Shared Services / GBS.AI Transformation) Purpose of the Role Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared Services ...
GBS Vendor Master Data Analyst
Atlanta, GA · Hybrid
$71K - $88K/yr
Role Summary The Global Business Services (GBS) Data Analyst supports day-to-day operations and continuous improvement across GBS, with a primary focus on Vendor and Customer Master Data. Reporting ...
GBS Vendor Master Data Analyst
Atlanta, GA · Hybrid
$71K - $88K/yr
Role Summary The Global Business Services (GBS) Data Analyst supports day-to-day operations and continuous improvement across GBS, with a primary focus on Vendor and Customer Master Data. Reporting ...
Gbs information
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$5.29 - $12.13
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$12.13 - $18.97
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0% of jobs
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$47.84 is the 25th percentile. Wages below this are outliers.
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35% of jobs
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1% of jobs
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$60.01 - $66.85
22% of jobs
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13% of jobs
$73.69 - $80.53
11% of jobs
$5
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$80
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Full-time
Posted 9 days ago
Masco rating
7.1
Based on 14 frontline employees who took The Breakroom Quiz
Job description
We are building a new Global Business Services (GBS) operating model. In this model, GBS acts as an enterprise orchestration and execution layer, not a traditional shared services organization. This role is a critical senior leader in making that model real.
The Director, GBS Transformation & Transition is responsible for coordinating the full delivery of GBS transformation projects and maintaining a steady flow of change across the organization. This position converts strategy into structured activity, ensuring new services, capabilities, and process improvements are successfully implemented within GBS and provided with consistency, speed, and quality. Following initial rollouts, this position acts as the continuous champion of transformation, promoting ongoing improvements, integrating further scope, and steering the organization toward enterprise objectives.
What You Will Do
Program & Transformation Execution
- Manage the full delivery of GBS transformation initiatives throughout the entire process
- Convert strategy into organized plans, schedules, and outcomes
- Drive execution rigor across complex, cross-functional programs
- Ensure delivery against achievements, scope, and intended outcomes
Continuous Transformation Pipeline Management
- Own and manage a rolling portfolio of transformation and improvement initiatives
- Partner with GBS leadership to prioritize and sequence initiatives based on business value
- Maintain a steady pipeline of new scope transitions, process improvements, and capability enhancements
- Ensure GBS remains in a continuous evolution cycle-not a one-time transformation
Transition & Expansion of Scope
- Lead the onboarding of new services, geographies, and processes into GBS
- Build and complete transition plans for additional work migration
- Ensure consistency with GBS operating model and standards
- Avoid reintroduction of legacy ways of working during expansion
Continuous Improvement (CI) Program Leadership
- Manage detailed continuous development projects within GBS services
- Work closely with Digital Operations & Orchestration to find opportunities, sequence tasks, and offer improvements
- Ensure improvements are clearly prioritized, accomplished with rigor, and realized in measurable outcomes
Dependency & Risk Management
- Identify and actively manage risks, dependencies, and cross-functional interlocks
- Maintain access to critical path activities
- Advance and resolve issues proactively
Collaborator Coordination
- Serve as the primary program coordinator for Finance, HR, IT, Operations, and the Enterprise Transformation Office/PMO
- Ensure agreement on scope, timing, dependencies, and approach to execution
- Collaborate closely with the Transformation Office/PMO to ensure alignment on enterprise priorities and sequencing
- Integrate into broader transformation governance and reporting structures
- Facilitate decision-making, resolve cross-functional issues, and maintain momentum across initiatives
Execution Governance & Reporting
- Establish and run pragmatic, lightweight governance structures
- Track progress, risks, and value delivery
- Provide clear, structured reporting to leadership and steering committees
Debut, Stabilization & Handoff
- Ensure successful debut of initiatives
- Coordinate stabilization and issue resolution
- Delegate responsibility to service leads and the Head of Digital Operations & Orchestration
- Ensure clear accountability and no gaps post-transition
What You Own
- Transformation and transition planning and implementation
- Coordinated roadmaps, achievements, and risk management
- Cross-functional coordination and delivery rigor
- Consistent stream of GBS changes and improvements
- Program governance, execution rigor, and reporting
What We're Looking For
Experience
- 10-15+ years in GBS, shared services, or enterprise transformation roles
- Proven experience leading large-scale GBS transitions or operating-model changes
- Strong understanding of Finance and/or HR service models (Operations experience a plus)
- Experience working in complex, matrixed global environments
- Demonstrated ability to deliver outcomes without formal authority
Skills & Attributes
- Strong strategic and systems thinking
- Executive-level program and transition leadership
- Ability to translate ambiguity into clarity and action
- Comfortable challenging assumptions and holding boundaries
- Pragmatic, dedicated approach (not methodology-led)
- Clear, confident communicator with senior collaborators
Why This Role
This role helps develop a next-generation GBS model. It replaces manual coordination, fragmentation, and managing partner concerns with clear orchestration and scalable delivery. If you thrive at the crossroads of strategy and action, bring clarity to complexity, and assist large organizations in changing how work is performed, this is a rare chance to build something enduring!
Company: Masco
Full time
Hiring Range: $141,900.00 - $222,860.00 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Masco Corporation (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
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About Masco
Sourced by ZipRecruiter
Our founder, Alex Manoogian, arrived in the United States in 1920 with $50 in his pocket and a relentless drive to make a better life for himself and his family. Decades later, that drive continues to permeate every aspect of our business. We believe in better living possibilities—for our homes, our environment and our community. Across our businesses and geographies, we seek out these possibilities to grow ourselves, enhance our consumers’ lives, create long-term value for our shareholders and improve the world around us. As a family of companies, we share a strong ethical culture and continuous improvement mindset driven by people and backed by an operating system designed to leverage our scale.
Industry
Building materials and garden equipment dealers
Company size
10,000+ Employees
Headquarters location
Livonia, MI, US
Year founded
1929